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Best Western Plus Cambridge Hotel

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Traveller (40)
Room & Suite (32)
Dining (8)
Ratings and reviews
Certificate of Excellence
  • Excellent43%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(63 reviews)
“pool and hot tub”(25 reviews)
“room was clean”(39 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
Wheelchair Access
Business Centre
Dry Cleaning
Housekeeping
Self-Serve Laundry
Restaurant
2 Star Hotel
Offers from Best Western Plus Cambridge Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
View all hotel information
Location and contact
730 Hespeler Rd, Cambridge, Ontario N3H 5L8, Canada
Hotel website
13.2 km to Kitchener-Waterloo Regional Airport
18 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul.31 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (585)
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567 results
Traveller rating
236
191
86
35
19
Traveller type
Time of year
LanguageEnglish
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236
191
86
35
19
Show reviews that mention
All reviewsfront deskpool and hot tubroom was cleanwafflesafrican lion safaripool areafree breakfastthe breakfast areahot breakfastwaffle makerconvenient locationdesk staffwould stay againmini fridgewould recommend this hotel to anyoneshopping and restaurantsoff the highway
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1 - 5 of 567 reviews
A TripAdvisor Member
1
Reviewed 4 days ago

Hotel is in need of updates. I needed to move the bed in order to plug my phone in and have it bedside. At a minimum, bedside should have lamps with additional plug in and possibly even USB. AC blows cold right onto bed -...More

Review collected in partnership with Best Western
Thank A TripAdvisor Member
Response from Joanne S, Front Office Manager at Best Western Plus Cambridge HotelResponded yesterday

Thank you for posting the review. I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. A lapse on our part...More

Hotel's Favourite
Reviewed 1 May 2018

Clean and tidy hotel with a generous space in the corner suite. Very comfortable for business visit. Parking is a little tight in the back, breakfast buffet has waffles and fresh juice. Staff were friendly at check-in and checkout. I didn't use the pool, but...More

2  Thank calesmom2005
Response from Joanne S, Front Office Manager at Best Western Plus Cambridge HotelResponded 30 May 2018

Dear calesmom2005 Thank you for taking the time to share your experience with us! I'm pleased to learn that the facilities and services within the hotel were able to meet your expectations! We do hope that we will have the opportunity to "welcome you back"...More

Reviewed 1 week ago

Four ladies stayed here for two nights as we were in a Provincial cribbage tournament at the Legion in Hespeler. Breakfast was awesome; a bit crowded the first morning. Staff were very accommodating. We had a suite with a pull-out couch and the room was...More

Thank CanadianHellie
Response from Joanne S, Front Office Manager at Best Western Plus Cambridge HotelResponded yesterday

Dear CanadianHellie We are indeed grateful for your warm feedback. It is nice to see our services being acknowledged more often which is an encouragement to carry-on the good work unabated. We hope that you’d visit us again in the not so distant future for...More

Reviewed 1 week ago via mobile

We took our two daughters here for two nights. Booked the African lion safari package. Upon arrival the girls were allowed to pick a toy which made their day! Room was clean, had a mini fridge, Keurig coffee maker and a microwave. The location is...More

Thank JMcAuley17
Response from Joanne S, Front Office Manager at Best Western Plus Cambridge HotelResponded yesterday

Dear JMcAuley17 Thank you for the positive feedback. We do appreciate all the kind words describing your great experience. We take pride in taking care of our guests at all times. Once again, thank you for trusting our services and values and look forward to...More

Reviewed 3 weeks ago via mobile

This hotel has the friendliest, most helpful staff and the best service! Michael, the General Manager goes above and beyond to ensure everything is as it should be, guests have everything they need and are enjoying their stay. Our room was nicely decorated, and kept...More

1  Thank eema51
Response from Joanne S, Front Office Manager at Best Western Plus Cambridge HotelResponded yesterday

Dear eema51 Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your kind regards to our hotel staff members in particular our General Manager Michael for the quality of service they provided during your stay. To see and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
USD 83 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 83 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (40)
Room & Suite (32)
Dining (8)
Pool & Beach (6)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
occams-razor
2 May 2018|
Answer
Response from maryvV4267GC | Reviewed this property |
Yes, it is extremely slow. My son was trying to stream his friend's university final music recital and it was so bad he saw about 10 minutes of the whole hour. It kept buffering or quitting all together. Very disappointing.
1
Vote
lillypod23
5 June 2017|
AnswerShow all 4 answers
Response from Joanne S | Property representative |
No we do not Sorry.
0
Votes
Tanya E
5 July 2016|
AnswerShow all 3 answers
Response from Joanne S | Property representative |
Yes there are mini suites where the bedroom and living room are seperated
0
Votes
Room Tips
"We were on the second floor, which I like as I'm not a good sleeper and I was unsure about running water..."
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"Our room was very quiet. I'm sure all the rooms must be..."
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"King bed on the 7th floor looking East"
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"The higher your floor, the less traffic noise"
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