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Waterfront Hotel Downtown Burlington

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Traveller (127)
Room & Suite (67)
Dining (5)
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Overview
  • Excellent17%
  • Very good40%
  • Average20%
  • Poor13%
  • Terrible10%
Travellers talk about
“view of the lake”(18 reviews)
“lake ontario”(19 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Reviews (446)
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430 results
Traveller rating
79
156
89
57
49
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LanguageEnglish
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79
156
89
57
49
Show reviews that mention
All reviewsview of the lakelake ontariospencer smith parkfront desk staffyogurtmusic festivalbed was comfortablebreakfast was includedhotel staffbusiness triphockey tournamentfree parkingpool and hot tubpierbulldogbeaverkami
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1 - 5 of 430 reviews
Reviewed 1 week ago via mobile

I was fortunate enough to have randomly selected this hotel while travelling last summer. Everything was perfect. From the service at the front desk to the east of check out, there were absolutely no issues. The rooms are tastefully appointed, and they have an actual...More

Thank chelseajackman
Response from Waterfront H, General Manager at Waterfront Hotel Downtown BurlingtonResponded 4 days ago

Dear Guest: thank you for taking the time to review your stay with us. I am happy to know you enjoyed the breakfast and staff was helpful. Can't wait to see you again!

Reviewed 1 week ago

I really don't get why a hotel would put themselves on the waterfront and then have virtually NO windows facing the waterfront. I stayed in a 'King Park View' room and had a view of the park,but the windows are positioned directly over the air...More

1  Thank RickL2013
Reviewed 3 weeks ago via mobile

We loved this hotels location right on the water but there are also restaurants really close by. Great for families. There was some construction we could see out our window but we didn’t hear any noise from it. We enjoyed watching the cranes and it...More

Thank Andrea W
Response from Waterfront H, General Manager at Waterfront Hotel Downtown BurlingtonResponded 3 weeks ago

Dear Traveler, thank you for the perfect review . We are very proud of our location and happy you were able to adventure out in Burlington Downtown.The construction cant be stopped but glad that you made the most of it and the noise did not...More

Reviewed 3 weeks ago via mobile

I travelled with another colleague and after check-out we shared our experiences which matched. The reception desk is quite moody towards the guests and never smile. The breakfast buffet was hideous, everything was stale. Also, the hotel is one of the least environmentally friendly I've...More

1  Thank Travellight17
Response from Waterfront H, General Manager at Waterfront Hotel Downtown BurlingtonResponded 3 weeks ago

Dear Guest. I am so sorry to hear that you and your colleague did not enjoy your stay with us. It is surprising to hear that front desk staff disappointed you and UI will share your feedback with them. Our breakfast is baked fresh in...More

Reviewed 4 weeks ago via mobile

Stayed there for 3 nights in June 2017 in what was my first visit to Canada. The staff was very friendly and helpful. Rooms were modern and well-equipped. Impossible to find a better location to explore Burlington downtown. On the down side it had limited...More

1  Thank Javier250884
Response from Waterfront H, General Manager at Waterfront Hotel Downtown BurlingtonResponded 3 weeks ago

Dear Guest:Thank you for taking the time to review your stay at Waterfront Hotel. We are happy you enjoyed our location We hope to welcome you back soon! Its always nice to hear the great comments about our staff.

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 118 - USD 214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Burlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 118 - USD 214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Burlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (127)
Room & Suite (67)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
hororata
27 June 2017|
AnswerShow all 4 answers
Response from geeko30 | Reviewed this property |
If it is a long weekend and there is a special event, it is possible that the hotel has no room availability for some or all the dates that you requested. In summer, it does get very popular since it has a new view of the... More
0
Votes
onehandmanvt
28 January 2017|
Answer
Response from Waterfront H | Property representative |
Hi Thank you for connecting. Our Jacuzzi rooms have the Jacuzzi in the room . Please contact us to reserve 905-681-5400
0
Votes
Lise M
7 March 2015|
Answer
Response from Waterfront H | Property representative |
Thank you for your inquiry. We have availability on both Saturday May 2nd as well as Sunday May 3rd . A Parkview room with 2 Queen beds is $149.00. Please feel free to contact us, confirm the date and make the reservation... More
0
Votes
Room Tips
"Don't waste extra money to get a view, the windows don't do the view justice."
Read review
"Had city view on 4th floor, very nice"
Read review
"Choose for a corner room with the view of lake and park."
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"Upper floor rooms would be quieter most have lake views."
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