On August 1st I was visiting a family member from abroad at the hotel and we went for drinks by the bar. We had to wait 45 MINUTES JUST TO GET A DRINK!!!!! The waitress was extremely polite and told us that they were understaffed...More
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This is one more of the many visits I have been doing at this hotel in last 4 years. And it has been definitely in same excellent level as always all the staff delivered. Thanks a lot to all team members for such a great...More
From the beginning, we were impressed by the cleanliness at the lobby, hallways, our room, beds, bathrooms and pool. The staff was welcoming and informative. We will stay here again if we return to Toronto.
I stayed at this hotel while attending a wedding at the Pearson Convention Center next door and the location was perfect - only a brief walk from my room to the center - couldn't have asked for anything closer. And it was a lovely, luxurious...More
Not only me but also my family was satisfied during our Stay, We also believe that for our future trip in the month of Sep, 2017, we would be staying again here. We were also happy with service both at reception desk as well as...More
"No complaints about my room - at the front of the hotel - no noise issues."
"Do not take room 317 (or any other facing the highway - noisy"
"3rd & 4th floor facing 407 is quieter, however facing the parking lot you can watch the planes departing..."