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Horseshoe Resort

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Horseshoe Resort
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861 Reviews from our TripAdvisor Community

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There are newer reviews for Horseshoe Resort
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Showing 857: English reviews
Reviewed 2 August 2016

Online check in before arrival was great. Had the opportunity to make requests, which was confirmed by the resort by text. Check in the day of was bad, prime time check in time and only one person working the desk. Line was long. My requests the day before was for extra towels and pillows. With four people, need a little...

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Helpful?
Thank linda l
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to complete a Trip Advisor review concerning your recent stay at Horseshoe Resort. I would like to apologize for the areas where we fell short in our service and product during your stay. I appreciate your comments and want to assure you that each of your valued remarks will be reviewed by the team...

Toronto, Canada
Reviewed 2 August 2016

Checked in around 6pm and checked out 2 hours later. Booked an ski side condo knowing that it was not renovated. Walked into room and the musty smell followed by the 1970's décor, stained carpets torn up patio carpet and, what we hoped was, melted chocolate on the side table was extremely disappointing. We made our way to the pool...

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Helpful?
1Thank Mark1473
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

First and foremost, thank you for taking the time to share your observations. Feedback such as yours, though critical is important to us and appreciated. I sincerely apologize for the poor impression we made and for failing to meet your expectations. Your comment on accommodation is important to us and want you to know that since joining Skyline Hotels &...

Bolton, Ontario
Reviewed 2 August 2016

We always enjoy staying at Horseshoe Resort due to the proximity to golfing. The room was fine: large and clean. The golf-included one night rate was good value and we love the Valley course. The indoor pool could use a bit of re-painting and be sure to bring some snacks or your own breakfast. I was very disappointed that they...

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1Thank LadyMarion1
Reviewed 1 August 2016

This resort is a solid 3 star facility. No more. The Pros: fun activities for children, good location, easy drive The Cons: there are many so I will categorize 1) ACTIVITIES: there are great kid activities for the under 10 y o set HOWEVER, there are not enough staff to man the activities properly. For example, on this long weekend,...

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Helpful?
2Thank ChinCamCorp
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

First and foremost, thank you for taking the time to share your observations. Feedback such as yours, though critical is important to us and appreciated. I sincerely apologize for the poor impression we made and for failing to meet your expectations. I appreciate your comments and want to assure you that each of your valued remarks will be reviewed by...

Reviewed 1 August 2016 via mobile

SERVICE SUCKS. been waiting over an hour to get our room. we have lost an hour out of the time that we paid for the room and we dont even get extra time in the morning. i dont recommend. this is exausting, never coming again.

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1Thank Aimee M
Toronto, Canada
Reviewed 30 July 2016 via mobile

As usual poolside seats are hard to find. The activities are ok,but not plentiful for a teen. On check in I asked for extra towels but didn't get them. Not enough food choices without a reservation. And a general store for snacks and drinks would be helpful.

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Helpful?
2Thank Pam R
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to complete a Trip Advisor review concerning your recent stay at Horseshoe Resort. I would like to apologize for the areas where we fell short in our service and product during your stay. I appreciate your comments and want to assure you that each of your valued remarks will be reviewed by the team...

Dundas
Reviewed 27 July 2016

We recently spent 3 nights at this resort with another couple. We were booked at the Carriage Resort initially which is only a few minutes away. They were having renovation issues at this resort for the two bedroom condo that we had reserved, so they booked us into Holiday resort at no cost to us which was very considerate and...

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2Thank GIC154990
North Vancouver, Canada
Reviewed 27 July 2016 via mobile

Pros: Great location, lots of activities on site, good selection and service at breakfast buffet, Cons: wifi didn't work, no patio furniture, holes in the couch, terrible service in restaurant and downstairs bar, and no help from front desk or management to address these issues. It is a shame because I have family that lives close to this resort, that...

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Helpful?
1Thank kmitch262
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to complete a Trip Advisor review concerning your recent stay at Horseshoe Resort. I would like to apologize for the areas where we fell short in our service and product during your stay. I appreciate your comments and want to assure you that each of your valued remarks will be reviewed by the team...

Reviewed 26 July 2016

We stayed in the un-renovated 2-bedroom slope-side condo with my family of 4. I was pretty worried before I went there as the reviews of the hotel weren't great. The first impression of the condo building...err... it's dated and it needed a huge renovation absolutely. A group of young people was having a social gathering on the first and second...

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Helpful?
1Thank mkzbaby
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

First and foremost, thank you for taking the time to share your observations. Feedback such as yours, is important to us and appreciated. Your comment on accommodation is important to us and want you to know that since joining Skyline Hotels & Resorts, we have been re-investing in our property. All of our main building rooms have received a full...

Mississauga, Canada
Reviewed 26 July 2016

We had 12 rooms booked. Some in the Inn and some in the Two bedroom Condos. I would suggest the unrenovated rooms not be available for rent until they get renovated. If you are prepared to stay in a room that looks like it has not been renovated since 1980 stay in the unrenovated 2 bedroom Condo. The renovated 2...

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Helpful?
1Thank Tina M

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
There's 4 seasons of adventure waiting for you at Horseshoe Resort, only one hour north of Toronto. Whether you're here for family fun, an inspired meeting at our Conference Centre or a romantic getaway, there's a whole world of things to do. Imagine 26 Alpine ski and snowboard runs, 35 kms of groomed double track set Nordic trails, terrain park with over 20 features, two full championship golf courses, three restaurants, Amba Spa, hot tubs, saunas, Segway Off-road Adventures, Yamaha Riding Adventures, Advenuture Buggie Tours, Treetop Trekking, Horseback riding, Hummer Tours, indoor and outdoor pool, fitness facilities and weekly classes, hiking and biking trails through the breathtaking Copeland Forest, Kids Korral and Slopeside Adventures! ... more   less 

Additional Information about Horseshoe Resort

Address: 1101 Horseshoe Valley Road West, Barrie, Ontario L4M 4Y8, Canada
Region: Canada > Ontario > Barrie
Price Range: $154 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horseshoe Resort 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Horseshoe Hotel Barrie
Horseshoe Resort Barrie, Canada - Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Horseshoe Resort staff and other travellers.
16 questions
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Questions? Get answers from Horseshoe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nicer when you get a nice vue out of your window”
Deerhurstnov2015, 22 Mar 2017 | Read review
“Ask for Suite 301 at the Copeland House”
  • Suite 301 Copeland House - 2nd Bedroom with walkout to corner balcony
  • Suite 301 Copeland House - view from balcony
  • Suite 301 Copeland House - Large dining room with view of the hill
  • Suite 301 Copeland House - view from balcony
  • Suite 301 Copeland House - view from living room. We were able to see our kids skiing from here.
  • Suite 301 Copeland House - Spacious and bright 2nd bedroom with walk out to balcony
JohnTFigueiredo, 3 Mar 2017 | Read review
“Only 1 elevator and hallway very long...so if have trouble walking make sure to ask for a room close to elevator.”
29_MC_39, 28 Feb 2017 | Read review
“Deluxe Room”
183vanesar, 23 Feb 2017 | Read review
“Stay in the Copeland House Building! Its fantastic!”
  • Laundry area in the suite
TardissPrincess, 23 Feb 2017 | Read review
5 of 5