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Hearthstone Inn Sydney

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Traveller (51)
Room & Suite (31)
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Overview
  • Excellent26%
  • Very good24%
  • Average23%
  • Poor17%
  • Terrible10%
Travellers talk about
“room was clean”(26 reviews)
“cape breton”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (332)
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321 results
Traveller rating
81
80
74
54
32
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Time of year
LanguageEnglish
81
80
74
54
32
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All reviewsroom was cleanfree hot breakfastcape bretonkings roadcabot trailspecial thanksdesk staffstaying at this hotelclose to downtownteresaalicialloydferrycanadafortressns
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1 - 5 of 321 reviews
Reviewed 6 days ago

We think they are generally trying to upgrade this hotel, but there was no elevator to the block of rooms we were staying in on the lower level, and there is an odor in the hallway which could be related to the pool somewhere in...More

1  Thank W_R0bbie
Hotel's Favourite
Reviewed 30 October 2017 via mobile

This visit was for almost 2 weeks, and you know it is a good start when you pull into the parking lot and hubby comments "Home again!" Indeed walking in the lobby and being so warmly greeted by the staff, old and new, does have...More

1  Thank Kathleen F
Response from Thierry S, General Manager at Hearthstone Inn SydneyResponded 2 November 2017

Thank you for taking the time to reflect on your recent stay, we appreciate your feedback. Lisa is a wonderful leader for our Sydney team and always goes above and beyond. We hope to see you again the next time you “come home” to visit...More

Reviewed 3 weeks ago

Good from far, but far from good. The tub in the bathroom didn't have a plug - when I called the front desk to ask for a plug, they asked ME to come to THEM and describe what the hole in the tub looked like...More

2  Thank Mandy R
Response from Thierry S, General Manager at Hearthstone Inn SydneyResponded 3 weeks ago

Dear Mandy, Please accept our sincere apologies; your experience at the Hearthstone Inn is not the normal experience. We strive to offer exceptional service to our valued guests and would never want a team member to ask a guest to come to the desk -...More

Reviewed 5 weeks ago

My first time staying at this hotel. It was quiet. My room was large and had upgrades. The restaurant was great. There isn’t an elevator that I could see so you might want to ask before booking. No complaints with this hotel. Loved my stay

1  Thank Wandae2
Response from Thierry S, General Manager at Hearthstone Inn SydneyResponded 4 weeks ago

Dear Wandae2, We are pleased to read that you enjoyed your stay, we appreciate your choosing the "Unique Boutique" Hearthstone Inn! We look forward to seeing you on your next visit to Sydney. Kind regards,

Reviewed 19 May 2018

The hearthstone came well recommended and rightfully so. It is a quaint hotel. It has been remodeled, but unlike a lot of hotels, it does not try to hide this fact but shows it in the various displays about the hotel. Good service from the...More

Thank virgbrown
Response from Thierry S, General Manager at Hearthstone Inn SydneyResponded 5 weeks ago

Dear Virgbrown, Thank you for taking the time to reflect on your recent stay. We appreciate your noticing the "Unique Boutique" changes that we are making as we continue to upgrade the property. We hope to see you again in the near future. Kind regards,

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast included
Breakfast Available
Room Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 121 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 121 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (51)
Room & Suite (31)
Dining (12)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
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CrystalCG
15 July 2017|
AnswerShow all 2 answers
Response from joelyn | Reviewed this property |
We paid a one time fee of $100 and stayed 3 nights and they returned it when we left.
0
Votes
Room Tips
"Taking the ferry? Sleep on the ferry and save a day."
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"I would definately ask for a theme room!"
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"I think the rooms facing the courtyard are quieter - No Street noise."
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"Bottom floor is noisy. Don't use water from the faucet to make coffee/ tea in the coffee ...use bottled..."
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