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Explorer Hotel

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Explorer Hotel
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379 Reviews from our TripAdvisor Community

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Showing 322: English reviews
ontario
Reviewed 1 week ago

Spent a night at the explorer hotel. It is located right in downtown Yellowknife, so you can walk everywhere and freeze your face off haha. Although it was very cold outside, inside the hotel was very comfortable temperature. Great and comfortable King Beds in the room. Staff was very helpful and polite. Tried their downstairs restaurant for breakfast and it...

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Helpful?
Thank acadien67
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again . Warm regards Karl H Schaefers

HK
Reviewed 1 week ago

I booked the hotel directly because the booking engines I often used did not have any twin bedroom available. The hotel confirmed my booking with fixed room charge for the 3 nights I stayed. I checked out at 4am (to catch a flight at 5ish), the man billed me an inflating rate. He said the hotel had a policy of...

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Helpful?
1Thank Jsmami
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Dear Ms. Tam Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. The $ 27 are refunded to your Credit Card. We look forward to seeing you again Karl H Schaefers

Mexico City, Mexico
Reviewed 2 weeks ago

The location of the hotel is good - there were restaurants, supermarkets and tourist information all within walking distances - this is important because Yellowknife is very cold in winter. The services at the reception and restaurants were average - they were not particularly friendly. The room was average. The fridge didn't work and we had to call to get...

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Helpful?
Thank Lau_traveller
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again Karl H Schaefers

oakville
Reviewed 2 weeks ago via mobile

This was a really comfortable,clean and quiet hotel. The room had good heat and lots of hot water quick. Nice after a day out in the cold. The beds were comfortable and i slept like a baby. The rooms had a electric kettle which was nice for tea before bed.

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Helpful?
Thank fvalbr2l
Karl S, General Manager at Explorer Hotel, responded to this review

Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again . Warm regards Karl H Schaefers

Eugene, OR
Reviewed 2 weeks ago

It's unusual for a hotel in a remote area to have dining that is very good. The Explorer in Yellowknife is such a place. Excellent breakfast options. Good dinner menu. And when the dining room is booked, try the nicely appointed bar. Try the Char fish and chips or the vegetarian risotto...among the best items on the bar menu. The...

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Helpful?
Thank The Infinity G
Karl S, General Manager at Explorer Hotel, responded to this review

Thank you! We were absolutely delighted to read your review of your stay at the Explorer Hotel. We take pride in our hotel and we're happy you enjoyed every aspect of your visit with us. We very much look forward to welcoming you back again soon. regards Karl H Schaefers

A TripAdvisor Member
Level Contributor
2 reviews
Reviewed 3 weeks ago via mobile

Nice place, quite and clean. Sufficient hot water (really hot😂). Also, heating A/C is amazing! Great location (close to Shoppers drug mart) 7 mins from the airport (they do have a shuttle bus) Breakfast buffet and dinner are good.

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Helpful?
Thank A TripAdvisor Member
Karl S, General Manager at Explorer Hotel, responded to this review

Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again . Warm regards Karl H Schaefers

Reviewed 4 weeks ago via mobile

Excellent service. When I arrived after a full day of travel there was a mix up with my reservation, the staff and manager, despite being at capacity, the staff and manager were able to accommodate me during my stay. This is not my first time at this hotel, and as always it was enjoyable, great good and service in traders...

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Helpful?
Thank Dazi P
Karl S, General Manager at Explorer Hotel, responded to this review

Thank you! We were absolutely delighted to read your review of your stay at the Explorer Hotel. We take pride in our hotel and we're happy you enjoyed every aspect of your visit with us. We very much look forward to welcoming you back again soon. regards Karl H Schaefers

Reviewed 12 December 2016

This is a convenient hotel a short walk to most locations in town. Probably still one of the better places to stay..there are much worse! But the hotel is getting old and in need of upgrades, especially with new competitors next door.

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Thank Steve G
Karl S, General Manager at Explorer Hotel, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again Karl H Schaefers

Comox Valley, BC
Reviewed 28 November 2016 via mobile

Have stayed here a few time, the customer service and kindness of all staff has been Outstanding and Welcoming! Rooms are clean, extremely comfortable and front desk service is phenomenal! The staff in the pub and room service maintain the Explorer's excellence in Custom Service and demonstrates the true Spirit of the North in hospitality! Looking forward to my next...

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Helpful?
Thank sharisraven
Karl S, General Manager at Explorer Hotel, responded to this review

Thank you! We were absolutely delighted to read your review of your stay at the Explorer Hotel. We take pride in our hotel and we're happy you enjoyed every aspect of your visit with us. We very much look forward to welcoming you back again soon. regards Karl H Schaefers

Johannesburg, South Africa
Reviewed 17 November 2016

I do A LOT of travel for work and value the following things when travelling for business: * Comfortable work place in room with excellent internet connection: Free fast internet available. * Comfy bed (as it is usually a long flight or two to get there): Got a good night’s rest and could luxuriously stretch out in my king-sized bed....

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1Thank PetroDP
Karl S, General Manager at Explorer Hotel, responded to this review

Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again . Warm regards Karl H Schaefers

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about Explorer Hotel

Address: 4825 49th Avenue | Box 7000, Yellowknife, Northwest Territories X1A 2R3, Canada
Region: Canada > Northwest Territories > Yellowknife
Price Range: $193 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Explorer Hotel 3.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Explorer Hotel Yellowknife
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Questions & Answers

Here's what travellers have asked, with answers from Explorer Hotel staff and other travellers.
6 questions
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Bonnyville, Canada
10 months ago
Calgary, Canada
over a year ago
Townsville, Australia

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Questions? Get answers from Explorer Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the room close to the escalator. Got a room at the end of the corridor.”
 of 5 bubbles Lau_traveller, 3 Jan 2017 | Read review
“Select rooms that look north and away from the elevator”
 of 5 bubbles TheInfinityG, 28 Dec 2016 | Read review
“Levels 3, 4 or 5.”
 of 5 bubbles D8708BDmatth, 12 Nov 2016 | Read review
“Book early it fills up!”
 of 5 bubbles firesitter, 17 Oct 2016 | Read review
“Best views from higher floors.”
 of 5 bubbles timbo, 12 Oct 2016 | Read review
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