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Explorer Hotel

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Explorer Hotel
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387 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Courtenay, Canada
Reviewed 3 days ago NEW

Found this hotel very accommodating. Transportation was as advertised. Staff very helpful and always with a smile. We encountered 2 minor incidents that were addressed immediately and respectfully. Definitely would stay here again. Restaurant had excellent service and food was great. Sunday brunch was special. Three nights aurora searching unfortunately resulted zero sightings!!!! Perhaps next time

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Helpful?
Thank daleslair
Toronto, Canada
Reviewed 5 days ago NEW

Stayed here for a couple nights for work and it was nice. Service was good, rooms were clean. Everyone was very helpful. Would definitely stay here again. The location was pretty good too, easy to walk into town, you can also walk into the old town pretty easy.

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Helpful?
Thank Mieke27
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Thank you for sharing your comments with us. We're delighted to hear that you enjoyed your visit and we look forward to welcoming you back again soon. Until then, Karl H Schaefers

Hamilton, Canada
Reviewed 2 weeks ago via mobile

Probably the best in Yellowknife, small , comfortable hotel , good lounge . Could improve on the better furnishings and food can be pricey ,,, but in Yellowknife everything is pricey, good location is a plus .

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Thank Jasdev B
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

I would like to thank you for your recent visit and wonderful review. We look forward to hosting you again when you return to Yellowknife. regards Karl H Schaefers

Yellowknife, Canada
Reviewed 2 weeks ago via mobile

Up here working in Yellowknife. This was the hotel assigned to us. The heat on eighth floor is never st a consistent temperature. The walls are paper thin. You can hear the toilets flush in the rooms adjacent to yours. Maintenance did come to my room twice. Once to flush lines do room would heat up and another time to...

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Helpful?
Thank wallaceasmith
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again Karl H Schaefers

West Palm Beach, Florida
Reviewed 3 weeks ago

I was on the 8th floor and it has a great view of the city. Sunrise and sunsets were absolutely beautiful. The staff was very friendly and comfortable amenities. My only criticism is that the gym is a bit small.

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Helpful?
1Thank tphilipp1
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Thank you so much for your great review!! We appreciate the feedback! It's great to hear you enjoyed your stay ! We look forward to having you come stay with us at the Explorer Hotel Yellowknife again soon! regards Karl H Schaefers

Ottawa, Canada
Reviewed 3 weeks ago

Enjoyed my stay at the Explorer Hotel. This was my second visit to this hotel. Loved the free shuttle to/from the airport. Beds were comfortable, and the location is great. Close to downtown and close enough to walk to old town. Had dinner in the Trapline Lounge one evening and enjoyed the food and drinks. Cozy atmosphere if you don't...

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Helpful?
Thank Epochehns
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again very soon. Warm regards Karl H Schaefers

Pasadena, California
Reviewed 4 weeks ago

The hotel is located in a great location. Close to many restaurants in downtown Yellowknife and there is a supermarket all within walking distance. However, it is in very much need of an update. The bathroom looks old and there was some mildew along the sides of the bathtub, hence giving it a dirty feel. The bathroom floor tiles are...

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Helpful?
Thank jkjldk
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again Karl H Schaefers

Singapore
Reviewed 4 weeks ago via mobile

Highly recommended for their service; especially Dianelle who worked at the front desk on the 11th Jan. She provided an excellent service and allowed us a little more rest when our flight was delayed. Location was good as it is walking distance to downtown. There is a cosy restaurant that provides good meals with wonderful view.

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Helpful?
Thank Tricia_tpl
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again . Warm regards Karl H Schaefers

ontario
Reviewed 10 January 2017

Spent a night at the explorer hotel. It is located right in downtown Yellowknife, so you can walk everywhere and freeze your face off haha. Although it was very cold outside, inside the hotel was very comfortable temperature. Great and comfortable King Beds in the room. Staff was very helpful and polite. Tried their downstairs restaurant for breakfast and it...

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Helpful?
Thank acadien67
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again . Warm regards Karl H Schaefers

HK
Reviewed 9 January 2017

I booked the hotel directly because the booking engines I often used did not have any twin bedroom available. The hotel confirmed my booking with fixed room charge for the 3 nights I stayed. I checked out at 4am (to catch a flight at 5ish), the man billed me an inflating rate. He said the hotel had a policy of...

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Helpful?
2Thank Jsmami
Karl Heinz S, General Manager at Explorer Hotel, responded to this review

Dear Ms. Tam Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. The $ 27 are refunded to your Credit Card. We look forward to seeing you again Karl H Schaefers

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about Explorer Hotel

Address: 4825 49th Avenue | Box 7000, Yellowknife, Northwest Territories X1A 2R3, Canada
Region: Canada > Northwest Territories > Yellowknife
Price Range: $203 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Explorer Hotel 3.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Explorer Hotel Yellowknife
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Questions & Answers

Here's what travellers have asked, with answers from Explorer Hotel staff and other travellers.
7 questions
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Bonnyville, Canada
11 months ago
Calgary, Canada
over a year ago
Townsville, Australia

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Questions? Get answers from Explorer Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the room close to the escalator. Got a room at the end of the corridor.”
 of 5 bubbles Lau_traveller, 3 Jan 2017 | Read review
“Select rooms that look north and away from the elevator”
 of 5 bubbles TheInfinityG, 28 Dec 2016 | Read review
“Levels 3, 4 or 5.”
 of 5 bubbles D8708BDmatth, 12 Nov 2016 | Read review
“Book early it fills up!”
 of 5 bubbles firesitter, 17 Oct 2016 | Read review
“Best views from higher floors.”
 of 5 bubbles timbo, 12 Oct 2016 | Read review
5 of 5