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The breakfast buffet was good. However, the breakfast staff were surly and abrupt. Surprisingly, the room had no shower caps or magnified mirrors or bathrobes and only one bath towel per person.The people on the front desk were mostly nice and helpful but there were...More
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This Hotel is very good. Friendly staff who can not do enough to help
Very good tasty and varied breakfast
Views from this hotel are great and good location. Close to many good places to eat and to Signal Hill. I will happily stay here...More
1 Thank James S
Response from Margaret H, Front Office Manager at Sheraton Hotel NewfoundlandResponded 18 June 2018
Dear James S,
Thank you for sharing your feedback. We are pleased to hear that you had enjoyed your stay with us.
We look forward to welcoming you back.
This large hotel was not our style. After experiencing the wonderful hospitality of the small town B&Bs of NL we found the Sheraton impersonal and inefficient at check in and check out. We had room service for our dinner bc the hotel foyer and restaurant...More
Response from DennisD2843, Manager at Sheraton Hotel NewfoundlandResponded 3 days ago
Thank you for taking time out of your busy schedule to tell us about your recent stay at Sheraton Hotel Newfoundland.
We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our...More
Staff is so friendly. Rooms are nice and clean. Pool is great. Walking distance to the port and all the restaurants/sights. I’d recommend it to anyone. When we arrived with our 16 month daughter, they did everything to make our stay in St John’s enjoyable.
This is not a good hotel if value for money matters to you. As hotels go in St. John's it is one of the most expensive---yet so many things either did not work, or were not fit for purpose. Imagine having to take the mattress...More
Response from MargaretH2553, Front Office Manager at Sheraton Hotel NewfoundlandResponded 3 days ago
First I would like to thank you for using TripAdvisor. Thank you for sharing the few challenges that you unfortunately had to experience during your stay, and for which I would like to apologize.
It is guest feedback that encourages us to improve...More
Steeped in history and built on the site of the old Fort William, Sheraton Hotel Newfoundland is a hotel in St. John, in Newfoundland and Labrador, Canada, that captures the vibrant and colorful atmosphere of ...Moreone of the oldest cities in North America. Overlooking historic St. John's harbor, the Narrows and at the base of Signal Hill the Sheraton Hotel Newfoundland is the premiere location for business, conference and leisure travelers alike. Situated on the doorsteps of Jellybean Row and within walking distance of all the boutique and local craft shops and the legendary George Street our position is unrivalled in the city. The Sheraton Newfoundland also boasts the Oppidan Restaurant and the Bivver Bar serving the most sought after local cuisines and even Iceberg Beer. For the active work out in our state-of-the-art fitness center or take a dip in our indoor pool. Whatever your reasons for travelling to St John’s the Sheraton Newfoundland is your place to call home Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Sheraton_NL | Property representative |
Hi Colin, Sadly we do not provide this service but we are constantly reviewing all areas of service to ensure our guests have a great experience. As a fellow countryman I understand this is a great service, that said taxis... More
Hi Colin, Sadly we do not provide this service but we are constantly reviewing all areas of service to ensure our guests have a great experience. As a fellow countryman I understand this is a great service, that said taxis from the airport to the hotel are about 25$ Canadian. Best wishes and look forward to seeing you soon. Derek