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Hilton Saint John

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Hilton Saint John
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925 Reviews from our TripAdvisor Community

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Showing 895: English reviews
Tel Aviv, Israel
Reviewed 12 August 2016 via mobile

Stayed for 1 night during road trip before crossing the border to US. Good facility, perfect location, walking distance to everything interesting. Places to eat across the road. Saint John is lovely town, don't expect anything big. When you pay the much higher amount than other options - the location is the reason. Stayed in a club room on high...

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Helpful?
Thank KateSh_32
Dermot C, Director of Sales at Hilton Saint John, responded to this review

KateSh_32 Thank you for your review. We appreciate you taking the time to share with us the positive aspects of your stay and also the areas that you believe we need to work on. Your comments on the comfort of the beds and the great harbour views are appreciated. So too your comments on the breakfast buffet. We have discussed...

St Albans, United Kingdom
Reviewed 11 August 2016

I haven't always been impressed with Hiltons elsewhere in the world, but this is an excellent one. It's in a superb position, right on the harbour with the boardwalk running round it, with great views, and direct access to the shopping centre at the back from the basement. We really liked the view from our room (601) over the harbour....

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Thank Verulam
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Verulam Thank you for your feedback. We are very pleased that you enjoyed your stay and the great views of the harbour from you room. Your comments on the guest room and York Bistro have been shared with the housekeeping and culinary teams. Thank you again and enjoy the remainder of your Maritime vacation. Kind regards..Dermot

Zionsvell, United States
Reviewed 10 August 2016

Easy access for those traveling on highway one to Nova Scotia. Spent a night there and enjoyed its proximity to not only many eateries nit an easy drive to the Fundy National Park. Rooms were clean n lots of space. Walking distance to pubs and restaurants?

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Thank Art B
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Art B Thank you for your review. We are very pleased that your stay en route to Nova Scotia was an enjoyable one. We look forward to seeing you again on your next trip through the Fundy region. Kind regards..Dermot

Saint John, Canada
Reviewed 10 August 2016

Rented the Royal suite which is a $700/night room and was very disappointed. Waited 2 hours for it to be cleaned. Nothing done to make up for it. The room itself is nice but not amazing. Overall below averag experience.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank 17eb
Dermot C, Director of Sales at Hilton Saint John, responded to this review

17eb Thank you for your feedback. We apologise for the delay on getting you into your suite last weekend. We are pleased that our front desk were responsive to the situation and trust you enjoyed the full buffet breakfast for 4 which was offered in apology. Thank you again and we look forward to your next visit. Kind regards..Dermot

Yarmouth Port, Massachusetts
Reviewed 9 August 2016

The Hilton is located at water's edge on Saint John Harbour. There is no better location in the city. Great views of the high and low tides from our windows. Inside passages to adjacent shopping, numerous restaurants, the New Brunswick Museum, the City Market, and more when needed. The rooms are good-sized and clean. Hotel staff is attentive. While I...

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Thank Traveler8888818
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Traveler8888818 Thank you for taking the time to share your review with us. It is great to hear that you enjoyed watching the amazing tidal changes from your room, and found time to explore the Inside Connection and uptown attractions. We look forward to seeing you back again on your next trip through the Maritimes. Kind regards..Dermot

New York City, New York
Reviewed 9 August 2016

For a one night stay, this hotel is adequate. Our room was clean and met our needs. The hallways are very noisy, at least the night we stayed there. Children were running outside their rooms, and a call to the front desk did nothing to alleviate the problem. Things did not quiet down until after 11 PM. There is no...

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Thank Bruce1624
Toronto
Reviewed 7 August 2016

I really enjoyed this hotel. It was one of 14 that we stayed at as a family of four on a two-week road trip. Rooms were clean and comfortable, amenities were nice, location was great, breakfast was one of the best we had in those two weeks on the road (def worth it! It's lovely!), and the service and staff...

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Thank wanderlustangel
Dermot C, Director of Sales at Hilton Saint John, responded to this review

wanderlustangel Thank you for your review and for your favourable comments regarding the comfort of your guest room, cleanliness and breakfast at York Bistro. your feedback on the parking charges has been shared with the City of Saint John who own the parking lot adjacent to the hotel. We hope you enjoyed your Maritime road trip and hope to welcome...

Amsterdam, The Netherlands
Reviewed 7 August 2016 via mobile

If you go to or come from nova scotia, this hotel is perfect. Located downtown. Spacious rooms. Very helpfull employees. Good breakfast buffet. Fast and free wifi. We were happy to stay here. In saint john itself there is nothing to do. So arrive late and leave early

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Thank holland-treveller
Reviewed 6 August 2016 via mobile

OK, the hotel was nice, the room was clean. I didn't interact with the staff so nothing to say on that. For the price of the room, I would have expected at least a continental breakfast and validated parking. Neither was offered. I think you could do better elsewhere and save some money.

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Thank Aggie W
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Aggie W Thank you for your feedback. We appreciate your comments regarding breakfast and parking. Obviously we need to do more to promote the various packages which we offer. These packages include parking and full buffet breakfast and are currently available through all regular booking channels. Thank you again for highlighting this need. Kind regards..Dermot

Montreal, Canada
Reviewed 5 August 2016 via mobile

I choose this hotel due to proximity to uptown and the core. It feels like the rooms and hotel have been recently updated and things looked more modern than my last visit. Was upgraded due to my diamond status to the club floor over looking Saint John harbour. Room was spacious enough for our one night stay in a 2...

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Thank Klove007
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Klove007 Thank you for your review. We are very pleased that you enjoyed your recent stay with your family. Great to hear also that your children enjoyed the breakfast buffet! We appreciate your loyalty to Hilton as a diamond member and hope to have the opportunity to welcome you again soon. Kind regards..Dermot

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service

Additional Information about Hilton Saint John

Address: 1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Region: Canada > New Brunswick > Saint John
Price Range: $159 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Saint John 3.5*
Number of rooms: 197
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick
Hotel Style:
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Saint John staff and other travellers.
1 question
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Fredericton, Canada
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“water side”
FineThingsinlife, 27 Jan 2017 | Read review
“get a room that faces the harbour..”
coSt.Albert, 17 Jan 2017 | Read review
“Go elsewhere.”
pacificoceandreams, 17 Jan 2017 | Read review
“Paying a bit more for a view of the bay is completely worth it.”
lisabyerleyg, 8 Dec 2016 | Read review
“Ask for room facing harbour.”
Addie100, 7 Dec 2016 | Read review
5 of 5