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Hilton Saint John

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Hilton Saint John
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890 Reviews from our TripAdvisor Community

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Showing 860: English reviews
Memramcook, Canada
Reviewed yesterday NEW

The purpose of this travel was to attend our granddaughter's gymnastique competition. This hotel is connected to the convention centre which means you don't have to go outside in -20 degree weather. Everything else aside, everything about this hotel and the staff is just perfect. You can't go wrong with Hilton.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Armand C
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016

Hotel is well located in the heart of town by the waterfront. It’s well connected to Business Centers and restaurants via the Sky Walk. Staff are polite and courteous ensuring my stay was comfortable at all time. Overall great value for money!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tarun S
About Hotel's Favourite Review
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Tarun Thank you for taking the time to give us your feedback. We are very pleased that you found the hotel location convenient, for access to the uptown via the Pedway system. Your comments regarding the staff have been shared with the team. Thank you again. Seasons greetings..Dermot

BRAMPTON, Canada
Reviewed 3 days ago NEW

Excellent service in all respects. Comfortable stay good service, nice rooms, harbour front view is great and would definitely recommend this hotel in future. Good for stay with family, Service by staff is excellent.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank aruns661
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Arun Thank you for your very positive feedback. We are very pleased that your recent stay was comfortable and that you found the service levels to your satisfaction. Thank you for your recommendation and we look forward to welcome you back again soon! Kind regards..Dermot

North Vancouver, Canada
Reviewed 1 week ago

The Hilton has a perfect location for accessing St John restaurants and the water front. We were catching the ferry to Digby in the morning and appreciated being so close to the departure point. The rooms are spacious and our's had a great harbour view.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Trout13
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Trout13 Thank you for sharing your feedback with us. Its great to hear that you found the hotel location convenient for your ferry crossing. We receive many great comments from our guests on the views of the harbour and Bay of Fundy. With over 80 restaurants, pubs & coffee shops within a few minutes walk of the hotel, we are...

Shediac, Canada
Reviewed 1 week ago

Stayed here one night in a harbor view room and it was a gorgeous view. I found the room itself a little dated, but otherwise nothing wrong with it. Bed was super confortable and the staff was wonderful.

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Helpful?
Thank JayBourque
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Jay We appreciate your positive feedback and hope to have the opportunity to welcome you back as our guest soon! Kind regards..Dermot

Kentville, Canada
Reviewed 1 week ago

everything was up to scratch. Staff at the desk on arrival and departure Mitch,the concierge was very helpful. dining facilities were cleaned and the food was excellent. The room was comfortable and clean.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank X2265XIalanc
Dermot C, Director of Sales at Hilton Saint John, responded to this review

X2265XLalanc Thank you for your review.We are very pleased that you enjoyed your stay with us. We will be sure to share your appreciation with Mitch and look forward to your next stay with us. Kind regards..Dermot

Saint John, Canada
Reviewed 1 week ago

Busy night for this hotel, only issue was work being done on the elevators. 10th floor was a bit of a wait. But room and cleanliness made up for it! Breakfast was good but some items were better than others.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 4tiffanyg
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Tiffany Thank you for your review. We appreciate your patience while we undertake our elevator retrofit project. We have shared your positive comments regarding the room cleanliness and breakfast at the York with the housekeeping and kitchen teams. We hope to welcome you back again soon. Kind regards..Dermot

Saint John, Canada
Reviewed 2 weeks ago

Rusty water coming out of taps, couldn't clean/shower. Comfort of bed and clean water are 2 of the most important factors, as well as overall room cleanliness. Staff reduced bill by half but this is just not acceptable!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Patty R
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Patty R Thank you for your review. We apologise sincerely for the poor water quality during your recent stay. Hotel water is provided by the municipality which is currently undertaking a major infrastructure upgrade. On occasion, businesses in the Uptown area experience discoloured water caused by rust from aging water pipes. We certainly understand the disappointment our guests experience when...

Saint John, New Brunswick, Canada
Reviewed 2 weeks ago

My friend got a room at the Hilton on the boardwalk for NYE. After the New Years show on the boardwalk we came back to the room and quietly enjoyed our night./ When I was leaving, I called a taxi and was waiting on the lobby couch. A security guard approached me and told me I would have to leave....

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Helpful?
Thank Shane B
Saint John, Canada
Reviewed 2 weeks ago

I know it was New Years Eve a busy time of year. Although knowing that more staff should've been available so check in could happen promptly at 3pm. Your Hotel was chosen for its location to uptown festivities as well as through high reviews from fellow family and friends. We arrived at 3:15 and were told room should be ready...

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Thank vienneau2995

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge

Additional Information about Hilton Saint John

Address: 1 Market Sq, Saint John, New Brunswick E2L 4Z6, Canada
Region: Canada > New Brunswick > Saint John
Price Range: $160 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Saint John 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick
Hotel Style:
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Saint John staff and other travellers.
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Fredericton, Canada
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Paying a bit more for a view of the bay is completely worth it.”
 of 5 bubbles lisabyerleyg, 8 Dec 2016 | Read review
“Ask for room facing harbour.”
 of 5 bubbles Addie100, 7 Dec 2016 | Read review
“Best views are harbour side. Room 311 overlooks condos so not a great view.”
 of 5 bubbles TrevorP53, 14 Nov 2016 | Read review
“Harbour View Rooms”
 of 5 bubbles shelleyl505, 7 Nov 2016 | Read review
“Room with the harbour view is awesome, except it was hard to see with all the New Brunswick fog/ condensation on it!”
 of 5 bubbles , 4 Nov 2016 | Read review
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