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Hilton Saint John

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Hilton Saint John
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863 Reviews from our TripAdvisor Community

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Showing 833: English reviews
Darlings Island, New Brunswick
1 review
Reviewed 6 days ago NEW

Staff was great and the text concierge was a great touch and used it a lot. Room was spacious and comfy with a fantastic view. Only drawback is paying for parking at $18 a day. Will DEFINATELY book here again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Anthony M
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Anthony Thank you for your recent review. We are very pleased that you found your room to be spacious and comfortable, and enjoyed the great harbour views. We look forward to your next stay with us. Kind regards..Dermot More 

New Brunswick, Canada
Level Contributor
540 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 401 helpful votes
Reviewed 6 days ago NEW via mobile

I decided to try out this Hilton as my potential new business hotel. I have tried many Saint John hotels over the past 20 years and eventually became disenfranchised with each one. I spent 5 nights here last week and had an excellent experience in every way! Front desk staff were very friendly and responsive, Mitch and Robert at the... More 

Helpful?
Thank Canadian_Hoser
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Canadian_Hoser Thank you for taking the time to share your feedback with us. It is great to hear that your recent 5 day stay with us was so enjoyable. We appreciate your recognition of the individual team-members at the front desk and at York Bistro.. we will be sure to share your kind comments with them! We look forward to... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

My husband and I were pleasantly surprised by the courteous and attentive service at the Saint John Hilton. The staff was helpful, and accommodating. We were checked in swiftly and efficiently. Our room was upgraded to a harbour front room, simply because it was available. Fresh homemade fudge and lemon ice water was offered at the desk. We requested a... More 

Helpful?
Thank Angela K
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Angela K Thank you for your very positive review. We appreciate you taking the time to share your feedback with us. Your feedback on the staff attentiveness and courtesy are especially pleasing and have been shared. We hope to have the opportunity to welcome you and your husband again soon. Kind regards..Dermot More 

Worcester, MA
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

It was a pleasure to return to the Hilton Saint John and see it as fabulous as ever. A major re-do in the lobby was lovely and the room ,2beds and a pullout was spacious for our family of 5. Great restaurants are walking distance as well as a lovely promenade along the water and great street art in the... More 

Helpful?
Thank muzakalme
Dermot C, Director of Sales at Hilton Saint John, responded to this review

muzakalme Thank you very much for your great review. We are pleased to hear that your family enjoyed your recent stay with us and that you enjoyed the attractions of the boardwalk and nearby restaurants. We look forward to your next family visit. Kind regards..Dermot More 

Level Contributor
5 reviews
Reviewed 1 week ago via mobile

The Hilton Saint John is a beautiful property but we experienced some issues with our stay this weekend. First, one Elevator was down for the entire 48 hours of our stay. That left one elevator only for a packed house. We understand that elevators need to be repaired and maintained but this inconvenience caused us and other guests extra anxiety... More 

Helpful?
Thank John S
Dermot C, Director of Sales at Hilton Saint John, responded to this review

John S Thank you for taking the time to share your feedback with us. We are sincerely apologetic for our poor communication with regard to the pricing of the breakfast buffet. We had arranged preferential pricing for some specific sports teams staying with us, however we obviously did a poor job of making that clear to our other guests. We... More 

Winnipeg, Canada
1 review
Reviewed 2 weeks ago

I have stayed here for business numerous times. During the fall and winter its a nice quiet place to stay. Centrally located for easy travel anywhere within the city only 15 minutes from the airport.cabs are always available right outside the hotel. Its waterfront so beautiful to explore in the summer and located just across from a mall as well... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank tanyab300
Dermot C, Director of Sales at Hilton Saint John, responded to this review

tanya Thank you very much for your very positive review and for your continued loyalty to the hotel. Your feedback has been shared with the team and is very much appreciated. We look forward to welcoming you again soon. Kind regards..Dermot More 

Saint John
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

We had a great experience at the Hilton and our room was very nice with a view of the harbour from 2 windows. The bed was comfortable, clean. Loved the room and looked like a newly renovated bathroom. Definitely would go back again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank tdtravelling
Dermot C, Director of Sales at Hilton Saint John, responded to this review

tdtravelling Thank you for sharing your feedback with us. We are very pleased that you enjoyed your getaway at the Hilton and we look forward to your next visit! Kind regards..Dermot More 

Saint John, Canada
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

This hotel is clean and the rooms are a decent size. There is a pool, which is average size. The restaurant is above average. The market is nearby with lots of good dining options within walking distance. Overall, a decent place to stay.

Helpful?
Thank criticalconsumer2015
Dermot C, Director of Sales at Hilton Saint John, responded to this review

critical consumer 2015 Thank you for your generous feedback. We are pleased that you found the hotel location and services to be satisfactory. We look forward to welcoming you again soon. Kind regards..Dermot More 

Halifax, Canada
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 weeks ago

Stayed here on business. Great location, awesome food at the restaurant located in the hotel; huge servings! You can use pedways from the hotel all the way up town without even going outside. I highly recommend this hotel when in Saint John.

Helpful?
Thank Trevor P
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Trevor P Thank you for your very positive feedback. Its great to hear that you had such an enjoyable stay with us. We look forward to seeing you back again on your next business trip to Saint John. Kind regards..Dermot More 

Drummond NB
1 review
Reviewed 2 weeks ago

Taekwondo event really enjoyed our stay, staff exceptional, rooms clean, pool very clean, would stay anytime close to lots of business staff very good to tell direction was my first time in the city of ST John and will certainly stay again

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank R4445IAdenisep
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Denise Thank you for taking the time to share your comments with us. We appreciate your great feedback and are pleased that the Taekwondo event at the Trade & Convention Centre was such a success. We have share your appreciation with the front Desk and the Housekeeping teams. Thank you again and kind regards..Dermot More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge

Additional Information about Hilton Saint John

Address: 1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Region: Canada > New Brunswick > Saint John
Price Range: $134 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Saint John 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick
Hotel Style:
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Saint John staff and other travellers.
1 question
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Fredericton, Canada
over a year ago

See all questions (1)

Questions? Get answers from Hilton Saint John staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are harbour side. Room 311 overlooks condos so not a great view.”
 of 5 bubbles TrevorP53, 14 Nov 2016 | Read review
“Harbour View Rooms”
 of 5 bubbles shelleyl505, 7 Nov 2016 | Read review
“Room with the harbour view is awesome, except it was hard to see with all the New Brunswick fog/ condensation on it!”
 of 5 bubbles , 4 Nov 2016 | Read review
“We were on the 11th floor and the view was great.”
 of 5 bubbles T7634HCnancyb, 1 Nov 2016 | Read review
“Ask for a room facing east, towards Digby, if you want the best view of the water”
 of 5 bubbles FrazierM_12, 1 Nov 2016 | Read review
5 of 5
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