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The Marlborough Hotel

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235 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Mississauga
Reviewed 29 May 2016

Just returned from staying at the Marlborough Hotel. The ratings on Trip Advisor are true. I'm not even sure where to begin. The panhandlers and people loitering on the street in front of the hotel were like a welcoming gauntlet to be dodged each time we came in and out of the hotel. The staff inside was welcoming, and stored...

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Helpful?
1Thank Shelagh P
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear Shelagh P, Thank you for your recent reviews on our hotel, I appreciate the feedback and I take all responses very seriously. I am sorry that you were unsatisfied with your visit with us as we try to ensure that every guest that comes to our hotel is completely happy with their stay. We are a downtown property which...

Winnipeg, Canada
Reviewed 10 May 2016

Thank you to the staff of the Marlborough Hotel for the wonderful brunch put on by the hotel for Mother's Day. The food was fantastic as always. Everything from the Scalloped potatoes to the Prime Rib(my personal favorite) was delicious. I would like to thank the young chef who was cooking the seafood & omelettes, when I asked for scrambled...

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Helpful?
1Thank miriamp316
Shane N, General Manager at The Marlborough Hotel, responded to this review

Thank you for your recent review of our hotel and our food. We strive to ensure that all guests needs are met, and it seems that my staff went above and beyond for you during your visit with us. I appreciate all reviews and I will make sure that our staff are notified of your positive experience with us. Thank...

Winnipeg, Canada
Reviewed 9 May 2016

Once again thank to the staff at the Marlborough Hotel for the wonderful Mother's Day Brunch that we attended. The food was superb, from the Prime Rib (My personal favorite) to the personalized omelette station. When it was mended to the young chef that I had allergies, she went to the kitchen to get a fresh pan so that they...

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Helpful?
Thank minboo69
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear minboo69 Thank you for your recent review of our hotel and our food. We strive to ensure that all guests needs are met, and it seems that my staff went above and beyond for you during your visit with us. I appreciate all reviews and I will make sure that our staff are notified of your positive experience with...

Winnipeg, Canada
Reviewed 1 May 2016

rooms are dirty,hallways are dirty,did not eat there...people hanging around the front,the lobby,the hallways asking for change and cigarettes..prostitutes soliciting out side and if you ever get the joy of going to Thompson MB avoid the Burntwood Hotel and don't even think of stepping foot in the Thompson Inn all these wonderful Hotels are owned buy the same person. I...

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Helpful?
3Thank jacktknife
Shane N, General Manager at The Marlborough Hotel, responded to this review
Google Translation

Dear jacktknife,

Reviewed 18 April 2016 via mobile

As we a river at our hotel we were greater by some very enthusiastic, intoxicated, suspicious people. While checking security was braking up a fight against two intoxicated(very) people. Staff at front desk were very unpleasant. Once at our hotel we we're amazed by what we found. (Proceed to look at pictures) I amazed thus building is still standing, like...

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Helpful?
1Thank Michael D
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear Michael D,

Reviewed 5 April 2016

Pros: The Marlborough has an excellent downtown location, and offers a good breakfast and overall value. The bed and bedding in our room were comfortable. The front desk staff were friendly. It is a historic hotel. Cons: The hotel is dated and could use some refreshing. Parking is extra. Overall: We recommend it for its location and value. We would...

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Helpful?
Thank Prairiedrifter
Shane N, General Manager at The Marlborough Hotel, responded to this review

Good Afternoon Prairiedrifter, Thank you for your recent stay with us, I appreciate your business and your recent review of our hotel. I am happy to report that over the next few months we will be starting our renovations to upgrade and modernize our rooms. As well as a facelift to many other common areas throughout our hotel. I hope...

Santa Clarita, California
Reviewed 24 March 2016 via mobile

Ads for this hotel are very deceiving. While it is a historic building, they cater to a wide range of clientele. The 4th floor is upgraded to "business class". Bed was comfortable but there was no hot water. The lower floors appear to be a half-way house for the homeless. We encountered "street people" who solicited us for money &...

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Helpful?
1Thank espiri2
Shane N, General Manager at The Marlborough Hotel, responded to this review

Good Evening espiri2, Thank you for your recent review of our hotel and your stay with us, I do take all compliments and issues seriously and I do thank you for advising us. I do sincerely apologize for the hot water issues that you were having during your stay with us, did you address this problem with our guest service...

Reviewed 24 March 2016

After reading some of the reviews, I had low expectations of this hotel. That is sometimes a good thing since having low expectations means that if it turns out better than expected, at least I am pleasantly surprised. Yes, the rooms are somewhat dumpy-looking. Yes, everything looked old in the room, particularly the TV set. Yes, the bathroom was very...

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Helpful?
Thank Adrian L
Shane N, General Manager at The Marlborough Hotel, responded to this review

Good Evening Adrian L, Thank you for your recent positive comments about our hotel. I appreciate them as we strive to ensure that all guests are provided with a clean, comfortable, place to stay within the Winnipeg area. Please visit us again in the near future as we begin to upgrade all of our rooms with renovations over the next...

Reviewed 11 January 2016 via mobile

Got to the hotel after a jets hockey game and my first question was "we are checking in, where do I park my car?" The woman at the reception desk was beyond rude! Her response was "you're checking in now?!", in a very condescending and snotty tone. Thinking it was just me, I left it alone, went and parked the...

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Helpful?
2Thank Jeanelle A
Shane N, General Manager at The Marlborough Hotel, responded to this review

Good Afternoon Jeanelle A, I am sorry to hear about your visit with us, and it not being a positive one. After speaking with both staff members about your incident I believe that there was a miscommunication. The staff member in question, was simply responding to a room that had heat issues and couldn't be rented to you or anyone...

Nassau, New Providence Island
Reviewed 6 January 2016

stay away!!!! it was very scary from the min we stepped in and checked in. Saw the room and checked out! Persons standing outside selling I am not too sure what, but it looked like it wasn't legal. The room out dated, damp and smelly. What a dump

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2Thank w0rldtraveller1978
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear w0rldtraveller1978, I am sincerely sorry that you did not stay with us and that your arrival was not met with appropriate expectations. As we are located in the downtown Winnipeg area we try and limit and control undesirables from loitering outside our hotel, but because it is a public sidewalk it is some time tough to do. As for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about The Marlborough Hotel

Address: 331 Smith Street, Winnipeg, Manitoba R3B 2G9, Canada
Region: Canada > Manitoba > Winnipeg > Downtown Winnipeg
Price Range: $98 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Marlborough Hotel 2*
Number of rooms: 148
Reservation Options:
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Also Known As:
The Marlborough Hotel Winnipeg, Manitoba
Hotel Style:
#7 Casino Hotel in Winnipeg
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Questions & Answers

Here's what travellers have asked, with answers from The Marlborough Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Marlborough Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here if you do get the best room available worth the upgrade”
 of 5 bubbles jessed488, 19 Sep 2016 | Read review
“Choose a floor in the middle”
 of 5 bubbles 970zacharyi, 28 Aug 2016 | Read review
“the higher the better”
  • Bed and easy chair
  • looking at the desk and TV
 of 5 bubbles PMahdis, 22 Aug 2016 | Read review
“try a different hotel”
 of 5 bubbles kenburns, 25 Jul 2016 | Read review
“For good rooms, go to another hotel.”
  • like I said... the shower curtain rod is falling out (2)
  • like I said... the shower curtain rod is falling out (1)
 of 5 bubbles F-RJ-L, 18 Jun 2016 | Read review
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