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Pinnacle Hotel Whistler

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#13 of 49 Hotels in Whistler
Certificate of Excellence
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Pinnacle Hotel Whistler
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1,246 Reviews from our TripAdvisor Community

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There are newer reviews for Pinnacle Hotel Whistler
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Showing 1,155: English reviews
Saratoga NSW
Reviewed 25 May 2015

My husband and I are staying at The Pinnacle for 2 nights. We were upgraded to a superior studio apartment by the hotel. The outlook is to the mountains and beautiful. The hotel is an easy walk to everything you need or want in Whistler. Close to shops, the gondola, pubs and eateries. The kitchette is small but serviceable. There...

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Helpful?
Thank Nancy S
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Nancy S, Thank you for taking the time to review our hotel. We are thrilled you enjoyed the upgrade to a deluxe studio and double Jacuzzi tub, we look forwar to you visiting again. Kind Regards Sonia Anderson Hotel Guest Services Manager

Melksham, United Kingdom
Reviewed 24 May 2015

Comfortable and well placed little hotel. Even though we didn't use the kitchen facilities, these would be invaluable during a ski holiday or even a summer break. Quiet location but extremely well located for restaurants, lifts and general getting around town.

Review collected in partnership with this hotel
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Thank Helen E
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Helen E, Thank you for taking the time to review our hotel and we are glad you enjoyed our hotel. Kind Regards Sonia Anderson Hotel Guest Services Manager

Surrey
Reviewed 22 May 2015

The front desk staff, especially Paula, were every friendly, taking an interest in and chatting with and making our kids feel very welcome when we checked in, when we walked by, and when we checked out. Paula was amazing!

Review collected in partnership with this hotel
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Helpful?
Thank Chris S
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Chrissy02728AY, Thank you for taking the time to review our hotel we are thrilled you enjoyed your stay and Paula's service. We very much look forward to you and your family visiting again. Kind Regards Sonia Anderson Hotel Guest Services Manager

Nice
Reviewed 21 May 2015

The hotel was great. The room had two double beds that were very comfortable it had a balcony that I did not expect. It had robes in the bathroom, I loved that little treat. The ladies at the front desk were both lovely. My only small downfall was that we arrived at 4 pm and the room was not ready....

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Thank mariatollbar
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Mariatollbar, Thank you for taking the time to review our hotel. We very much look forward to you returning. When you decide to return do not hesitate to email myself at sanderson@whistlerpinnacle.com. Kind Regards Sonia Anderson Hotel Guest Services Manager

Delta, Canada
Reviewed 20 May 2015

I have been in the hotel business for over 20 years and usually am quite critical of service and product when staying at other locations. I engaged several times with engineering, housekeeping and front desk and they all went above and beyond to ensure me and my family had a great experience. Thanks to the entire team and especially Sonia...

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Thank Richard W
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Richard W, Thank you for taking the time to review our hotel. We are thrilled you enjoyed your stay and very much look forward to you and your family becoming Pinnacle regulars. Kind Regards Sonia Anderson Hotel Guest Services Manager

Reviewed 20 May 2015

We really enjoyed the proximity of the hotel in relation to the village. It is centrally located with good amenities - bathtub, fireplace, kitchenette. The concierge was very friendly and helpful. We had a couple issues though - the caulking around the tub was not sealed and the water leaked on the floor when showering. Also the parking stalls are...

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1Thank Elizabeth R
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Elizabeth R, Thank you for taking time to review our hotel. Thank you for your feedback and noted we look forward to welcoming you back. Kind Regards Sonia Anderson Hotel Guest Services Manager

Vancouver
Reviewed 19 May 2015

We booked this hotel on April 13 (a month before our May long weekend visit) and made a note to the hotel that we are celebrating our first wedding anniversary and would like early check in and late check out. Hotel informed us of the busy long weekend but said would try to fulfill our request. We arrived around 12...

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Helpful?
Thank jessw811
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Jessw811, Thank you for taking the time to review our hotel. We do apologise about not being able to get you into your room early, on long weekends it can be more of a challenge. But we have noted down your comments. Kind Regards Sonia Anderson Hotel Guest Services Manager

Vancouver, BC Canada
Reviewed 18 May 2015

We were pleasantly surprised when we walked in our room. We had called and made a couple of request and they were met. I asked for a view and they accommodated us. We were planning to cook a meal in our suite and it had everything we needed. Loved the Jacuzzi in the room and everything was spotless. The staff...

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Thank Sweets70
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Sweets70, Thank you for taking the time to review our hotel. We are thrilled you and your family enjoyed your weekend it is our top priority for our guest to enjoy their stay. Kind Regards Hotel Guest Services Manager

Vancouver, Canada
Reviewed 18 May 2015

Family long weekend. Hotel was a good base for us. The room had a kitchen which was nice and the kids liked the jet tub. The pool and hot tub was also a hit. Only complaint was that there was a lot of noise outside especially on Saturday night, but this isn't really the hotels fault. Perhaps ask for a...

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Thank kidtripping
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Kidtripping, Thank you for taking the time to review our hotel we are thrilled you enjoyed your stay. We hope to see you back again at the hotel soon. Kind Regards Sonia Anderson Hotel Guest Services Manager

Reviewed 17 May 2015

We had a tremendous time at Whistler and staying at the Pinnacle Hotel was the icing on the cake, the hotel is in a great lactation easy to find off the main highway convenient to walk to all the attractions int he village, the staff were friendly and helpfull the apartment was modern well equipped and very comfortable. Wonderful experience

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Helpful?
Thank superk61
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi SuperK61, Thank you for taking the time to review our hotel, we are absolutely thrilled that you enjoyed your stay, and look forward to welcoming you back. Kind Regards Sonia Anderson Hotel Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Pinnacle Hotel Whistler

Address: 4319 Main Street, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Pinnacle Hotel)
Region: Canada > British Columbia > Whistler
Price Range: $158 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pinnacle Hotel Whistler 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
The Pinnacle Hotel Whistler
Hotel Style:
#1 Best Value Hotel in Whistler
#9 Business Hotel in Whistler
#15 Family Hotel in Whistler
#15 Romantic Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel Whistler staff and other travellers.
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Questions? Get answers from Pinnacle Hotel Whistler staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is a good cost benefit option for high (peak) season”
 of 5 bubbles eduardomA3917AZ, 10 Feb 2017 | Read review
“Higher floor offers beautiful views of the mountain peaks”
 of 5 bubbles 356rosalies, 5 Feb 2017 | Read review
“Pick the rooms facing the south”
 of 5 bubbles , 11 Jan 2017 | Read review
“We liked the corner suite overlooking the pool. Lots of trees to look at!”
 of 5 bubbles Sweetpeas77, 7 Nov 2016 | Read review
“Make sure you know all the expenses before you check in”
 of 5 bubbles B1410HWmarkb, 22 Sep 2016 | Read review
5 of 5