We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crystal Lodge Hotel

Booking.comUSD 100*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 167*
USD 100*
Great Deal
USD 167*
USD 167*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Crystal Lodge Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,475 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crystal Lodge Hotel
See the most recent reviews
Showing 2,373: English reviews
Vancouver
Reviewed 24 June 2016

Nothing bad to report about this hotel. Finding the underground parking is a little tricky so ask for a map before you go. Once booked in the hotel the exit out to the back stairs leads you right into the heart of Whistlers shops and restaurants. Old Spaghetti factory in hotel and although I didn't eat there I did frequent...

 Report
Helpful?
1Thank nscott6
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your detailed review of the Crystal Lodge. As you have mentioned, we have a wide variety of restaurants and bars in the hotel from the family and price savvy Old Spaghetti Factory to the fine dining (yet approachable) Basalt Wine & Salumeria and almost anything you could ever want in between. We hope to have the opportunity...

Surrey
Reviewed 24 June 2016

The staff are fantastic and the rooms were great, loved the large King bed. Location is in the heart of the Village and close to everything you want to see and do. Basalt Wine + Salumeria was fantastic.

Review collected in partnership with this hotel
 Report
Helpful?
Thank troyr692
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for choosing to stay at the Crystal Lodge following your recent Golf Getaway to Whistler. As a golfer myself the variety of courses offered in the Sea to Sky Corridor is second to none and although there are some seasons that they take a little longer to get into world-class condition, this year all the courses were in...

Bellingham
Reviewed 23 June 2016

All-around excellent experience. You can't beat the combination of location, friendly staff, spacious rooms, and comfy beds at the Crystal. We initially had some trouble opening the door to our balcony. Called the front desk with our silly question, and they made us feel less silly by talking us through the process :) Bike storage was a nice touch for...

Review collected in partnership with this hotel
 Report
Helpful?
Thank beersatb
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

We are pleased that you plan on returning to the Crystal Lodge. I will also let you know that I have never seen the lock style that we have in our North wing patio doors anywhere else in the world thus I too get tricked up by these on occasion! We look forward to welcoming you back in the near...

Seattle, Washington
Reviewed 23 June 2016

We stayed at this hotel in May and loved it. The only thing I would recommend is staying in any of their suites. We had one night in a standard room which was nice and renovated but it was extremely small. And the part of the building it was in was a little "dingy" other than that I would stay...

 Report
Helpful?
1Thank Trisha D
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Trisha, thank you very much for your candid review of the Crystal Lodge. I am pleased to let you, and future travelers know that this Fall we will be investing in the corridors and furnishing in the south wing rooms thus recognizing yours and other guests feedback of our south wing rooms and common areas. We look forward to welcoming...

Vancouver, Canada
Reviewed 21 June 2016

Friendly staff, location, nice room, outdoor pool and hot tub. I have stayed in this hotel before, and I will come back again. The staff at the check in counter was very helpful. Parking is extra cost, but easy to follow, and convenient.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Helena6845
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for returning to the Crystal Lodge and delighted that we were able to again exceed your expectations. We look forward to welcoming you back again. Kindest regards, Ian Lowe

Vancouver, Canada
Reviewed 20 June 2016

Chrystal Lodge hospitality began when we arrived at the front desk . Our assigned room was not ready , so instead of having to wait we were automatically upgraded to an available room. That made us feel very special and privileged. we went from a standard 2 queen bed room to a king size bed with a kitchenette. We found...

 Report
Helpful?
1Thank dojaman24
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent 5 star review of the Crystal Lodge. We are pleased that our teams first impression left such a positive lasting impression. We are also delighted that you enjoyed our new, Basalt Wine & Salumeria restaurant. Although it has not yet been open for a year it is generating a very positive vibe from...

Frisco, Texas
Reviewed 20 June 2016

The location of the Lodge is perfect for being right in the middle of the Village activity. Everyone we encountered was very friendly and helpful. My only complaint is the late night noise coming from the partiers in the Village but that is not the Lodge's problem - just bring earplugs.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank bagpiper55
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for taking the time to review the Crystal Lodge following your recent stay with us. We are pleased that the hotel overall exceeded your expectations and hope that as a result we have the opportunity to welcome you back again in the near future. When you book again please do not hesitate to ask our skilled in house...

Coquitlam
Reviewed 18 June 2016

Can't beat the location as the hotel is right on the village stroll. This can be a little noisy at night but for accessing the unit during the day it was great with a baby and a toddler. Kitchenette was sufficient. For parents with babies: Crib offering was a Pack n Play, not a proper crib. Also we checked several...

Review collected in partnership with this hotel
 Report
Helpful?
Thank mah291
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for taking the time out of our busy family schedule to provide us with this review and for your tips for future families planning on staying with us. We look forward to welcoming you back again in the future. Kind regards, Ian Lowe

Kamloops
Reviewed 18 June 2016

We went to Whistler for a bike trip and the Crystal Lodge was great! The Bike Valet was a nice feature and the hotel was located near the Bike Park (also a quick ride to the Lost Lake trail network. We will definately stay here again!

Review collected in partnership with this hotel
 Report
Helpful?
Thank 455kimberlyt
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent review of the Crystal Lodge. Whistler is such an amazing bike town and in addition to what you have mentioned we are about a 5 minute easy ride to a couple of different lakeside parks for a post ride refreshing dip. We look forward to welcoming you and your bikes back again in...

San Antonio, Texas
Reviewed 18 June 2016 via mobile

Stayed one night and wished we stayed longer. Excellent location near the lifts and bike park. Having the old spaghetti factory downstairs is also a major plus. Got a great deal on Priceline and they do offer underground parking. Patrick one of the employees was great as he fixed some items and made sure we were very comfortable during our...

 Report
Helpful?
1Thank vdx2k9
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your recent review and for going our of your way to recognize Patrick on our night team. We hope this recent experience results in you returning to us again in the future. Sincerely, Ian Lowe

551 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (291)
Viewed
Hotel & Grounds (51)
Viewed
Family/Play Areas (3)
Viewed
Room/Suite (70)
Viewed
View from Room (18)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (14)
Viewed
1:55
Videos (1)
Viewed
Other (130)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (209)
Viewed
Amenities (3)
Viewed
Deluxe King Studio (PRE-RENOVATION) (46)
Viewed
King Loft Suite (PRE-RENOVATION) (63)
Viewed
One-Bedroom Suite (PRE-RENOVATION) (65)
Viewed
Pool (5)
Viewed
Dining (10)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Hotel & Grounds (7)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (22)
Viewed
Bathroom (3)
Viewed
Other (8)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Whistler hotels
0.2 km away
Aava Whistler Hotel
Aava Whistler Hotel
#14 of 49 in Whistler
1,665 reviews
0.5 km away
Summit Lodge Boutique Hotel
3.4 km away
Nita Lake Lodge
Nita Lake Lodge
#1 of 49 in Whistler
1,774 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Pinnacle Hotel Whistler
Pinnacle Hotel Whistler
#12 of 49 in Whistler
1,283 reviews
0.7 km away
Fairmont Chateau Whistler Resort
0.9 km away
Four Seasons Resort and Residences Whistler
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: $126 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Crystal Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#1 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
20 questions
Ask a question

See all questions (20)

Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Right in the middle of the village, pets welcome, great clean rooms. Golf course nearby.”
154joelj, 25 Apr 2017 | Read review
“Rooms facing the stroll can be noisy at night”
MaryR575, 15 Apr 2017 | Read review
“Small rooms”
katem61, 5 Apr 2017 | Read review
“Rooms on the south side are quieter and they do have larger rooms like suites for large families”
travelguy509, 12 Mar 2017 | Read review
“Can be a bit noisy so room away from Village Stroll might be quieter.”
davidgX7136CB, 22 Feb 2017 | Read review
5 of 5
Booking.com
USD 100* /night
View Deal
Expedia.comUSD 167
TravelocityUSD 167
CheapTicketsUSD 167
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates