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Crystal Lodge Hotel

2,857 reviews
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Traveller (354)
Room & Suite (329)
Dining (14)
Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
Offers from Crystal Lodge Hotel
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Rooms
6 Mar.7 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,857)Write a Review
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2,735 results
Traveller rating
1,570
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1,570
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Show reviews that mention
All reviewsold spaghetti factorygreat locationwhistler villageski valetcentral locationloft suitefront desk staffhot tubwould definitely stay here againrestaurants and shopsking bedski tripgrocery storeunderground parkingfull kitchenliftsbasalt
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21 - 25 of 2,735 reviews
Reviewed 4 weeks ago

We had a a great stay at the Crystal Lodge. The location was great with easy access to the slopes/lifts and all the shopping and restaurants available in the village. We had a larger room with two queens, a pull-out sofa, desk, mini fridge, coffee...More

Thank rachelc84
Response from ILowe, General Manager at Crystal Lodge HotelResponded 3 weeks ago

Rachel, I am pleased that you enjoyed our Crystal Queen room. This room offers a spacious floor plan however with only 3 in our inventory they can only be booked direct with the hotel (or hotel's website). We look forward to the opportunity to welcome...More

Reviewed 4 weeks ago via mobile

Lovely boutique hotel that is in the centre of the Whistler Village. Connected to great restaurants and Starbucks and bars. Spaghetti Factory downstairs from hotel. Right across hotel is the lifts up to the ski slopes. Nearby are Japanese restaurants and Spanish (located upstairs near...More

Thank Ulive2travel
Response from ILowe, General Manager at Crystal Lodge HotelResponded 3 weeks ago

Thank you very much for your very insightful review of your recent experience here at the Crystal Lodge. I look forward to investigating your bellman comment as we do offer this service yet judging from your experience there is certainly room for improvement. I am...More

Reviewed 4 weeks ago

We stayed at the Crystal Lodge Hotel for four nights and 3 days of skiing. The location couldn't be better. The room was on the small side but for the location and price we couldn't have asked for a better hotel.More

Thank JGalt2
Response from ILowe, General Manager at Crystal Lodge HotelResponded 3 weeks ago

Thank you very much for taking the time to share your recent review of the Crystal lodge to hotel staff and future travelers alike. Our Crystal Single, Crystal Double and Crystal King rooms are 'hotel' style rooms thus other than a fridge, kettle, coffee maker...More

Reviewed 4 weeks ago

A nice, clean hotel at a moderate price in an excellent location~an easy walk to the lifts, and right in the middle of the Whistler shopping and night life. Everything you need or could want are steps away. Complete with an in hotel ski valet...More

Review collected in partnership with this hotel
Thank heathermV7537GG
Response from ILowe, General Manager at Crystal Lodge HotelResponded 3 weeks ago

Heather, thank you very much for your recent feedback following your visit to the Crystal Lodge here in Whistler. We are pleased that the overall experience exceeded your expectations and look forward to the opportunity to welcome you back again in the near future. Warmly,...More

Reviewed 5 weeks ago via mobile

Crystal Lodge is located in a perfect spot in Whistler Village, very close to lots of shops and restaurants, and only about a block from the gondola uploading areas to both Whistler and Blackcomb mountains. The amenities were nice and as-advertised (WiFi, heated pool, hot...More

1  Thank Rachel W
Response from ILowe, General Manager at Crystal Lodge HotelResponded 4 weeks ago

Rachel, thank you very much for your very thorough review of your recent experience here at the Crystal Lodge. We are delighted that you would like to return again in the future and very much look forward to that opportunity when the chance arrives. Kind...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 115 - USD 683 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
USD 115 - USD 683 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (354)
Room & Suite (329)
Dining (14)
Pool & Beach (14)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Amenities (3)
Questions & Answers
Ask a question
Crystl H
20 December 2017|
AnswerShow all 2 answers
Response from Emma J | Reviewed this property |
Yes they do - a washing machine and dryer.
1
Vote
weecolt
9 December 2017|
AnswerShow all 3 answers
Response from Ibo1980 | Reviewed this property |
Sorry, we don't have pets, the best way is to call and ask. Maybe they have restrictions on the pet size etc too. It is better to get the answer from them
0
Votes
Debbie W
12 June 2017|
AnswerShow all 9 answers
Response from Lostmanygolfballs | Reviewed this property |
Hi Debbie, we phoned direct to the hotel to book. We didn't know the layout of the hotel so didn't request a specific room location. Our room was overlooking the front of the hotel. Only if the patio door was open could... More
1
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Room Tips
"Loft suite, beware of heat trap upstairs. If this is an issue for you, be proactive in managing this during..."
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"Do anything you can to get a room NOT near the Village Square"
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"Ask for a higher floor."
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"Dont go that place!"
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