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Crystal Lodge Hotel

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Crystal Lodge Hotel
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2,375 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Lodge Hotel
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Showing 2,276: English reviews
Lincoln, United Kingdom
Reviewed 1 week ago NEW

We stayed at the Crystal Lodge Hotel for 10 nights. At first we were allocated a single room with a small double bed against a wall, when the front desk rang to see if the room was okay we did say we thought we had booked a room with a king size bed. The staff at the front desk straight...

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Helpful?
Thank justine565
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Justine, thank you for your detailed review of the Crystal Lodge following your recent 10 night stay in the resort. I am pleased that our team were able to move you into a Crystal King room from the Crystal Double that you were first given. Although the Crystal Double is perfect for a single traveler or a shorter stay for...

Sunshine Coast, Australia
Reviewed 1 week ago

Chose Crystal mainly from reviews and had an amazing stay. Everything was perfect from the friendly welcoming staff to the location and ski storage service. We were so glad that we chose Crystal and would definitely stay there again if we are in whistler.

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Thank 426simon
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for trusting the reviews of our past guests in choosing the Crystal Lodge on your recent Whistler visit. We look forward to the opportunity to welcome you back again in the future. Kind regards, Ian Lowe

Houston
Reviewed 1 week ago

The hotel location is excellent. It's convenient to the slopes and right in the village ...everyone... housekeepers, front desk, valets...all were very helpful and friendly. Ski storage was also convenient.

Review collected in partnership with this hotel
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Helpful?
Thank gregoryy551
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Gregory, thank you for going out of your way to recognize the efforts of our service team. They are motivated by comments like yours thus look forward to sharing this. Kind regards, Ian Lowe

Delta
Reviewed 1 week ago

It was our honeymoon and the staff provided a mini champagne and handwritten card upon arrival! They were so kind and thoughtful! We will definitely be back and recommend Crystal Lodge to everyone looking for a Whistler Village stay! Nick & Elise Vancouver, BC

Review collected in partnership with this hotel
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Thank elises389
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Congratulations on your recent engagement Nick & Elise! Thank you for choosing the Crystal Lodge for your Whistler honeymoon. We appreciate your recommendation and look forward to welcoming you back. Warm regards, Ian Lowe

Brisbane, Australia
Reviewed 1 week ago

Previously stayed at the Crystal and had another great experience. The proximity to the lifts and gondola, and the welcoming ski valet at the end of a ski day is hard to beat. The room was quiet and modern. The lodge is close to the shops, restaurants, grocery store. I am not tempted to try elsewhere as haven't been disappointed.

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Helpful?
Thank LeahMM01
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Leah, thank you for returning to the Crystal Lodge and for your kind words. We look forward to welcoming you back again in the near future. Kind regards, Ian Lowe

Seattle
Reviewed 1 week ago

Fantastic weekend of skiing. The Crystal Lodge couldn't be more convenient, and the ski valet made picking up and returning skis a snap. While the rooms are not cheap, it's well worth it to be in the middle of everything.

Review collected in partnership with this hotel
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Thank jamescR5155XQ
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

James, thank you for your recent 5 star review of the Crystal Lodge. We are pleased that our ski valet and central location made your ski vacation exceptionally convenient. Sincerely, Ian Lowe

Austin, Texas
Reviewed 1 week ago

4-star. Enjoyed our stay and location was key for our family of 5. Will definitely recommend and again stay at the Crystal. Package price was great value through Whistler web-site. May upgrade to a 2 bedroom closer to gondola next time...

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Helpful?
Thank griffpac
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recommendation for all future travelers. Our 2 bedroom suites are exceptionally popular and with such a limited number of them are only sold through our hotel website or call centre. We also have our one bedroom with full loft suite that offers a very similar configuration as our two bedrooms at a slightly lower...

Austin
Reviewed 1 week ago

We wanted to be close to slopes and it was great experience to be in the center. Ski valet is pretty cool you don't need to worry about storage equipment. Restaurants were awesome in the village. I'd recommend staying at Crystal.

Review collected in partnership with this hotel
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Helpful?
Thank elyceg2017
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your recent review of the Crystal Lodge. As our South Wing bathrooms were remodeled last year, I am assuming that you were in our North Wing. We appreciate you voicing your concerns as these play a critical role in planning our next renovations or general improvements around the hotel. Kindly, Ian Lowe

Tlalpan
Reviewed 1 week ago

Great vacations in a great place with the family. We have been in this hotel for third time. We love ir si much encause it location negar everything. Thanks for all, we Will retiran to Crystal Lodge..

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Thank nuriad2015
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you so much for your continued loyalty. We look forward to welcoming you back for your fourth trip in the not so distant future. Sincerely, Ian Lowe

Nine Mile Falls
Reviewed 2 weeks ago

Wonderful romantic getaway with plenty of activities. The location was superb. Ski valet service very prompt. Many restaurant choices inside if you don't want to go out again in the cold. Loved the view of the Stroll from our room.

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Thank Kay W
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you Kay for your recent review of the Crystal Lodge. The village stroll is certainly a unique Whistler feature and pleased that you enjoyed your view of it and the people watching that accompanies it during your stay. Warm regards, Ian Lowe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: $127 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Whistler
#4 Best Value Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
19 questions
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Leeds, United Kingdom

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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away fro village stroll or on the quieter side”
 of 5 bubbles LeahMM01, 11 Feb 2017 | Read review
“Rooms away from the service trucks in the morning, but they may cost a little more.”
 of 5 bubbles peterbY4423HA, 29 Jan 2017 | Read review
“You are going to be out and about in the village so a lower floor makes that easier.”
 of 5 bubbles DABinYYC, 20 Dec 2016 | Read review
“get a suite if affordable”
 of 5 bubbles StephenCurry61, 19 Dec 2016 | Read review
“upgrade to the suite definitely worth the money”
 of 5 bubbles B7418ZKandyd, 17 Dec 2016 | Read review
5 of 5