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The Westin Resort & Spa, Whistler

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#13 of 49 Hotels in Whistler
Certificate of Excellence
GreenLeadersGold level
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The Westin Resort & Spa, Whistler
The Westin Resort & Spa, Whistler
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1,924 Reviews from our TripAdvisor Community

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Showing 1,859: English reviews
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Brisbane, Australia
Reviewed 2 days ago NEW

The Westin in Whistler is our go to for our winter ski holiday. Our family has stayed here several times and this time we had a few extra family members with us so we had 3 rooms, a two bedroom suite, a one bedroom suite and a loft. All rooms were spacious and comfortable for the number of people in...

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Helpful?
Thank CJQLD
HOTEL’S FAVOURITE REVIEW
Reviewed 17 March 2017 via mobile

Breathtaking to see the big Westin Hotel in the village of Whistler after several hours on a bus. Just love these big rock & timber hotels that Canada does so well! The foyer is grand, with crackling fireplaces that melt your frosty toes. Our room was perfect & overlooked the snow capped summer mountains. The big bed & pillows were...

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Helpful?
3Thank Elizabeth A
About Hotel's Favourite Review
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Elizabeth, Thank you so much for visiting us from Australia! It was a pleasure to welcome you. Stay well, Lisa McCormick Hotel Manager

Guildford, United Kingdom
Reviewed 4 days ago NEWvia mobile

Would definitely recommend this place. It's in a fantastic location, only a 2 minute walk to the slopes. It has great facilities which are a breeze to use. The restaurant has great food, the pub had some live music and the rooms are superb. The staff are also incredibly welcoming and very helpful. Upon arrival, Lucy welcomed us at the...

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Helpful?
Thank Harry_GF
Reviewed 6 days ago NEW

Our company booked nearly the whole hotel for a work conference here. The rooms are mostly suites but overall are small for what I'd consider a suite. The staff treated all of us extremely well and we all felt spoiled. Would definitely consider staying here for a recreational trip down the road!

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Helpful?
Thank Aaron D
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

Have stayed there for the last 3 years. The staff, in particular the Concierge, are wonderful. Unfortunately the rooms and facilities need updating. And each year they look a little more tired. No surprises that TripAdviser ranking has slipped Year on Year. Great position. Probably the best position. Shame that it has been allowed to slip. Next year staying elsewhere....

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Helpful?
Thank nick_private
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Nick, Thank you for staying with us for three years in a row, we truly appreciate your business. We continually focus on reinvesting in and upgrading our property, and we're moving toward a room renovation that we will hopefully announce soon. We appreciate your comments as they help to ensure we are meeting and exceeding our guests’ expectations. We...

Vancouver, Canada
Reviewed 1 week ago

We recently did a group offsite at the Westin and I can't say enough about how professional and wonderful the Westin staff were and the hotel itself. The food from their in-house catering was delicious, healthy and fresh. Ashley and Co were on top of all details and made sure everything went smoothly. The conference room had the perfect setup...

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Helpful?
Thank Laura J
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Laura, Thank you for taking the time to share this wonderful 5-star review! I appreciate you highlighting our staff and awesome service throughout your stay. We look forward to welcoming you again for your family getaway! Stay well, Lisa McCormick Hotel Manager

Burlington, Vermont
Reviewed 1 week ago

I've stayed in a lot of Westins but this is probably the most luxurious. Great customer service, we got checked into a room with a nice view of the lifts when we requested it. Comfortable lobby and very well outfitted room with a kitchenette and a fireplace. The location of the hotel is great, really close to the ski area...

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Helpful?
1Thank Pablo B
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Pablo, Thank you so much for choosing The Westin! We appreciate the time you took to share your positive review! I'm so glad we were able to make your stay a fabulous one and hope your next visit is just as good! Stay well, Lisa McCormick Hotel Manager

Reviewed 1 week ago via mobile

As a frequent Starwood loyal client, I was very disappointed with this Westin. When one bad thing after another, after another, after another keep happening, it's no longer excusable. Check in was a bit slow, but it was understandable because it was a busy day. Anna at the front desk was very helpful and accommodating. After 2 nights stay, I...

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Helpful?
Thank Mariness D
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Mariness, I'm was very sorry to read your TripAdvisor review. I tried to connect with you personally a few times throughout your stay. I know that your guest (Marques A) has also left us a similar review outlining some of the details of your stay. I'd very much like to speak with you both directly to discuss your experience...

New York
Reviewed 1 week ago

There is no denying that the location is great. However, a great location does not give a hotel the right to be so slip shod about property maintenance and customer service. We have been coming to this hotel for 5 years and it gets worse every year. So much so that we have already booked a room for 2018 at...

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Helpful?
Thank EBC99
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear EBC99, I was very sorry to read your review. Please know that we truly appreciate your business and loyalty over the past years. I hope that you'll recognize that the experience you had does not reflect the high standards of service that you're used to receiving, and that are reflected in our other TripAdvisor reviews. I'd like to personally...

Edinburgh, United Kingdom
Reviewed 1 week ago

We were a family of five (children 12,10,8) and stayed for 10 nights in a 2 bed suite. We thought the hotel was great and if we return to Whistler it will be to the Westin. Key Positives: (1) As noted by many others this is the best location for access to the slopes/ski school etc. Also located on the...

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Helpful?
Thank AndrewT N
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Andrew, Thank you for choosing The Westin for your family getaway! We appreciate you taking the time to highlight the excellent aspects of your stay as much as the opportunities for improvement. We already look forward to welcoming you back next time! Stay well, Lisa McCormick Hotel Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Food & drink at the hotel
Grill & Vine
Grill & Vine
Cuisines: Italian, Pizza, Seafood, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in Whistler Village just yards from the gondolas and the slopes of Whistler and Blackcomb mountains, The Westin Resort & Spa, Whistler is an all-suite, full-service conference hotel and spa. ... more   less 

Additional Information about The Westin Resort & Spa, Whistler

Address: 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: $216 - $782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Resort & Spa, Whistler 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
The Westin Resort And Spa, Whistler
The Westin Resort & Spa, Whistler Hotel Whistler
Westin Resort Whistler
Westin Hotel Whistler
Westin Whistler
Whistler Westin
Hotel Style:
#4 Business Hotel in Whistler
#5 Spa Hotel in Whistler
#6 Top resorts Hotel in Whistler
#7 Ski-In / Ski-Out Hotel in Whistler
#8 Luxury Hotel in Whistler
#11 Romantic Hotel in Whistler
#13 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Resort & Spa, Whistler staff and other travellers.
14 questions
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Questions? Get answers from The Westin Resort & Spa, Whistler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Western wing for better location to the ski lifts and village”
CJQLD, 26 Apr 2017 | Read review
“Ask for a room facing the ski lift!”
157aarond, 22 Apr 2017 | Read review
“The suites have a great layout”
sleeplessinGlouceste, 18 Apr 2017 | Read review
“Mountain views are in the front. I prefer the back with forest view because it's quiet & serene, especially when it's snowing.”
janetg125, 13 Apr 2017 | Read review
“Found it quite but expensive”
davelindsay64, 12 Apr 2017 | Read review
5 of 5