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Fairmont Chateau Whistler Resort

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Fairmont Chateau Whistler Resort
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3,142 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Chateau Whistler Resort
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Showing 2,984: English reviews
Smyrna, Georgia
Reviewed 1 week ago

My family of four, including two boys ages 13 and 10 have been fortunate enough to travel extensively in the Untied States, Mexico, Caribbean and Europe and this is one of the best hotels that we have ever stayed in. CHECK IN - I was able to check in on line, so when we arrived, the car valet already had...

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Helpful?
1Thank jeffb7302016
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear jeffb730201, We very much appreciate your comments regarding your stay at the Fairmont Chateau Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 1 week ago via mobile

Arrived after a long trip to find a noisy room, quite standard/small with limited storage and in clear need of a refurbishment. Disappointing as we were expecting much more based on the reviews and the price. Also frustrating to see the price on line 10-15% cheaper than the room we booked a week ago. Management did little to appease the...

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Helpful?
Thank Stephane A
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear Stephane A, Thank you for taking the time to tell us about your experience at the Fairmont Chateau Whistler. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Sheffield, United Kingdom
Reviewed 2 weeks ago via mobile

Lovely hotel in a fabulous location with amazing staff that cannot do enough to help. Having said that the room that we were allocated was in a poor location and it felt like we were on the freeway. The interconnecting door to the room beside us meant that we could hear everything that was being said in there (and vice...

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Helpful?
2Thank Marie B
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear Marie B, Thank you for taking the time to share your comments in regards to your experience at our property. Please accept our sincere apologies and regret in failing to meet your expectations regarding your visit. We appreciate your sharing your concerns, and can assure you that your comments have been taken very seriously and will be beneficial in...

Vancouver
Reviewed 2 weeks ago via mobile

The best of the best hottels in whistler, great location amazing service, beyond clean. We told at the reception that We were there for our anniversary and they surprise us with a beyond beautiful upgrade. Best time in whistler. Thank you Chateau fairmont!

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Helpful?
Thank Polly H
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear Polly H, Thank you for choosing Fairmont Chateau Whistler as your destination to celebrate such a lovely and personal day. Fairmont staff strives to turn moments into memories for our guests and hearing you have fond memories of our resort is rewarding and appreciated. We look forward to welcoming you back soon. Sincerely, Christopher Vick Director of Rooms

Austin, Texas
Reviewed 2 weeks ago

I have stayed twice. It's a beautiful hotel at a beautiful location. There is nothing not to like. The bars and restaurants are convenient and reasonably price. The common spaces, lobbies etc are lovely and well kept, typical of a high end hotel. The rooms are well appointed. That having been said I actually liked the Hilton more because of...

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Helpful?
Thank mjd6405
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear mjd6405, We very much appreciate your comments regarding your stay at the Fairmont Chateau Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Little Rock, Arkansas
Reviewed 2 weeks ago

The Vida Spa is amazing!! Get the Hot Stone Massage. The only complaint is not enough restaurants open all day and at odd times. The staff were very helpful. So many things to do on and off resort. The skiing was excellent.

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Helpful?
Thank nennysue
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear nennysue, Thank you for sharing your experience, and I am glad to hear that you enjoyed the service and what Whistler has to offer. Sincerely, Christopher Vick Director of Rooms

Athens, Greece
Reviewed 2 weeks ago via mobile

Fairmont Chateau Whistler Resort is located by the ski lifts in the world famous Whistler Blackcomb snow resort. The rooms are up to the Fairmont standard, wonderfully decorated with a great view to the white scenery of the place. Staff welcome you to this absolutely amazing resort and make sure you have all you need during your stay. The resort...

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Helpful?
Thank CricoDC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear CricoDC, Thank you for taking the time to share your comments in regards to your experience at our property. We are glad you enjoyed your stay and hope to welcome you back to our property again soon. Sincerely, Christopher Vick Director of Rooms

San Francisco, California
Reviewed 2 weeks ago via mobile

This was supposed to be a special birthday getaway. Unfortunately this hotel isn't anything special. The rooms are old, really old, think 70s. I expected more since every time we stay at a Fairmont property it has been great. The staff is nice, but we realized they aren't at the level of other Fairmont properties. Basically the service matched the...

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Helpful?
1Thank chris4cal
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear chris4cal, Thank you for taking the time to share your comments in regards to your experience at our property. Please accept our sincere apologies and regret in failing to meet your expectations regarding your visit. I truly appreciate your valuable feedback and can assure you that your comments have been taken very seriously and will be beneficial in assisting...

Ottawa, Canada
Reviewed 2 weeks ago

stunning and beautiful old world hotel with nothing lacking in style. The old world charm oozes out of this hotel. Evrything about the hotel is class, the staff are excellent, the rooms are clean and tidy, the outdoor areas are in good repair.

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Helpful?
Thank waylinebeach
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear waylinebeach, Thank you for your lovely comment on our property! It's always a great pleasure to hear positive review from our guests. We hope you can visit us again soon. Sincerely, Christopher Vick Director of Rooms

Toronto, Canada
Reviewed 2 weeks ago

Luxurious hotel with beautiful public spaces. Restaurants, bars, lobby, pool area were all fabulous in decor and ambiance. Rooms were spacious, well appointed and very comfortable. Perfect in every way, including hot chocolate awaiting you at the slope side ski valet. Onsite ski rentals makes everything so convenient. If it's in your price range, you won't be disappointed in any...

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Helpful?
Thank must_travel_soon_10
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear must_travel_soon_10, Thank you for sharing your experience at our property and I am happy to hear you enjoyed your stay. We look forward to seeing you soon! Sincerely, Christopher Vick Director of Rooms

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at the base of Blackcomb Mountain, Whistler's landmark ski-in ski-out hotel, Fairmont Chateau Whistler resort hotel defines mountain luxury. A classic 12-story Chateau-style resort hotel with Health Club, Spa and the largest pool deck in Whistler - offering indoor and outdoor swimming pools, four whirlpools and breathtaking views of Blackcomb mountain. Situated a five minute walk from village center. ... more   less 

Additional Information about Fairmont Chateau Whistler Resort

Address: 4599 Chateau Boulevard, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: $279 - $743 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Chateau Whistler Resort 4.5*
Number of rooms: 539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Fairmont Hotels, HotelsforEveryone, Priceline, Agoda and Jetsetter so you can book your Fairmont Chateau Whistler Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Chateau Whistler Hotel Whistler
Fairmont Whistler
Whistler Fairmont
Hotel Style:
#2 Business Hotel in Whistler
#2 Ski-In / Ski-Out Hotel in Whistler
#3 Family Hotel in Whistler
#4 Top resorts Hotel in Whistler
#4 Spa Hotel in Whistler
#5 Luxury Hotel in Whistler
#8 Romantic Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Chateau Whistler Resort staff and other travellers.
22 questions
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Questions? Get answers from Fairmont Chateau Whistler Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can do it the gold level is so decadent. I loved it.”
 of 5 bubbles adrieneJ, 19 Mar 2017 | Read review
“the food is amazing, but expensive”
 of 5 bubbles U2732KUannaf, 14 Mar 2017 | Read review
“Gold rooms were very private; away from the pool/lobby - no other properties overlook this aspect of the hotel.”
 of 5 bubbles 731BenB, 13 Mar 2017 | Read review
“Join the President's Club for free wife and other perks”
 of 5 bubbles jeffb7302016, 12 Mar 2017 | Read review
“Try to upgrade early or ask for a room with a view of the slopes. There are rooms that don't have a view.”
 of 5 bubbles mhanningbean, 2 Mar 2017 | Read review
5 of 5