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Holiday Inn Express Hotel & Suites Vernon

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202 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Calgary, Canada
Reviewed 1 week ago

Theft didn't clean our room. When we came back to the hotel on the 2nd day, the room was the same condition as we left in the morning. No bed making, no bathroom cleaning, no vacuuming, no new towels, no new coffee supplies, and more. It was very unpleasant. I went to the front desk to complain, but the lady...

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Thank spider2017
Calgary, Canada
Reviewed 1 week ago

They didn't clean our room!! When we came back to the hotel on the 2nd day, the room wasn't cleaned - no bed making, no bathroom cleaning, no vacuuming, no new towels, no new coffee supplies, and etc. it was very unpleasant.I went to the front desk to complain but the lady didn't take the matter seriourly and only said...

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Thank nanc0
Fruitvale
Reviewed 1 week ago

Service at check in was excellent, no problems as well as checkout. The lady at check in gave us written notice that they were constructing the building and I asked if we were near that and she replied, " no we have you in a quiet, pet free room." The room was on the 3rd floor, 2 queen beds very...

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Thank FruitiePie11
Trail, Canada
Reviewed 4 weeks ago

We had a mixed up at check in. We were given our room but it was not the room we reserved on line. Once we walked in and saw the two queen beds instead of the king we went down to as why. The manager was very helpful and once my husband showed the reservation conformation we had we were...

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Thank Sandy B
Toronto, Canada
Reviewed 14 March 2017

Stayed one night only - early flight from Kelowna next AM. Easy drive to airport. Quiet comfortable rooms, great bed, OK bath and shower. Nice pool and hot tub on main floor. Usual Holiday Inn xpress breakfast the next morning. Reasonable price.

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Thank Mgdad
Saskatoon, Canada
Reviewed 7 March 2017

I stay here a couple of times a year and I have noticed that over time, the staff are not as friendly. I hate going to hotels where the looks i get are as if they are doing me a favour rather than vice versa. Beyond that, I don't have any problems with the hotel. It's not fancy but it's...

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Thank SaskFlyer2010
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Vernon, responded to this review

Dear SaskFlyer2010, Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is nice to hear that you were satisfied with the cleanliness and comfort of your room and that you were efficiently assisted to transfer to...

Ladysmith, Canada
Reviewed 15 December 2016

Loved this place. Very clean and quiet. Rooms are very comfortable. Great business center and staff were extremely friendly. Will be my first choice of hotels when staying in Vernon again. Excellent value for the money!

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Thank fishingguy2015
Surrey, Canada
Reviewed 23 November 2016

We stayed for a few days at this hotel and (ultimately) had a nice time. We were a little concerned the first night as we found the previous guest's used bar soap still in the shower. This of course made us suspicious of the entire room's overall cleanliness. Luckily, no other 'surprises' were discovered. The Breakfast Room hours (6am -...

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1Thank WaywardTraveller604
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Vernon, responded to this review

Dear WaywardTraveller604, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. It is nice to know that you were satisfied with your accommodation and the breakfast served. However, we sincerely apologize if the used bar soap in the shower did not live up...

Kamloops, BC
Reviewed 21 November 2016 via mobile

Stayed with kids hockey team for 2 nights. Hotel staff was smart and put whole team in same end on same floor so we didn't disturb other guests. Different good breakfast each morning, friendly helpful staff and kids loved the indoor pool. Thank you!!

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Thank Doug_Heffernan
Calgary, Canada
Reviewed 17 November 2016

Stayed overnight during a road-trip on our way to Vancouver and Victoria. When we arrived, we were greeted by friendly staff, who took immediate care of us, and made sure we knew what amenities they offered, where and when breakfast was, etc. The room was very clean and well-appointed. We took advantage of the fitness room, hot tub and swimming...

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Thank Glen A

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in Vernon, BC We invite you to stay in our downtown Vernon hotel, located in the Okanagan Valley near the Swan, Kalamalka and Okanagan lakes. Vernon is a city with golf courses, wineries and casinos, giving you plenty of entertainment options on your upcoming vacation or business trip. When you're looking for Vernon accommodations, the Holiday Inn Express Vernon leads other hotels in amenities and location. You can enjoy our Fitness Centre, hot tub and heated, indoor swimming pool. At our hotel in Vernon, you'll be near attractions like the O'Keefe Ranch, Silver Star Mountain Resort and wineries at Okanagan Valley. With our great features and close location to fun attractions, we're the best among Vernon, BC hotels. If you are a corporate traveler looking for hotels in Vernon, you need look no further. This Holiday Inn Express provides you with two meeting rooms, a Business Centre and free high-speed, wired and wireless Internet access in every room and throughout the public areas of the hotel. We invite you to stay with us at the Holiday Inn Express Hotel & Suites in Vernon, BC, where you can enjoy starting your day with our complimentary Express Start breakfast. With our Business Centre, Fitness Centre and indoor pool, you are sure to have a comfortable and convenient stay at our Vernon hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Vernon

Address: 4716 34 St, Vernon, British Columbia V1T 5Y9, Canada
Region: Canada > British Columbia > Okanagan Valley > Vernon
Price Range: $111 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Vernon 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Vernon
Holiday Inn Vernon
Vernon Holiday Inn Express
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Vernon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor, pet free and quiet, don't get a room facing the highway it would noisy..”
FruitiePie11, 12 Apr 2017 | Read review
“We were on the second floor facing the front of the hotel. It was very quiet.”
sandybL7758YK, 27 Mar 2017 | Read review
“The view isn't great from any room.”
SaskFlyer2010, 7 Mar 2017 | Read review
“away from highway side”
215roba215, 29 Sep 2016 | Read review
“Great complimentary breakfast, great room and great staff”
Patrick194823, 25 Sep 2016 | Read review
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