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BEST WESTERN Plus Inner Harbour

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1,630 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plus Inner Harbour
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Showing 1,597: English reviews
Tustin, California, United States
Reviewed 11 September 2014

This is a fabulous hotel while visiting Victoria! Our room had a great view of the harbor, was very spacious, and even had a kitchenette, fully stocked with cookware, glasses, and tableware. We especially loved the check-in staff who were extremely helpful with information regarding the sites we wanted to see. They were cheerful, courteous, and had great senses of...

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Helpful?
Thank Kim D
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Dear Kim, Thank you so much for staying with us and letting us know how much you enjoyed our hotel! We sincerely appreciated all the wonderful comments about the service of our staff, the extra amenities in our studios, the harbour view from your Park & Partial View studio and the full breakfast included with every stay. We also hope...

Las Vegas, United States
Reviewed 9 September 2014

I am so glad that we picked the Best Western Inner Harbor for our stay in Victoria. Beautiful, comfortable rooms. Very helpful staff. Within easy walking distance to local attractions.. We lucked out and had a beautiful room with fabulous view of the wharf and the Empress Hotel.

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Helpful?
Thank Deborah M
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thanks so much for choosing to stay at our hotel on your recent visit to Victoria. We loved hearing how perfect your choice was, and how you enjoyed our rooms, service and wonderful location.

Vancouver Island
Reviewed 9 September 2014

Great location and the price was right in line with what we expected. The staff were very friendly and helpful. We were on the 6th floor harbor view and the room was lovely. We had a glass of wine on our deck and watched all the action in the harbor. After a long day of seeing Victoria this room was...

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Helpful?
1Thank dougvancouverisland
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

We were so pleased to hear how wonderful your stay was with us, and that you so enjoyed the harbour views and relaxing on the balcony of your guest studio. Thanks again for staying with us!

Reviewed 9 September 2014

Stayed here for a night while we went on a Lil mini vacay. Loved almost everything about this hotel. Staff were extremely friendly and helpful and probably the nicest staff I've ever dealt with when it comes to hotels. Didn't have any special needs but just their manner of speaking with their customers was very refreshing. Rooms were very clean...

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Helpful?
1Thank afghan88
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thank you for choosing our hotel for your mini vacation! e sincerely appreciated the opportunity to be of service, and all the wonderful comments about what you loved about your stay and also your suggestions of where we can improve. We often have high praise for the special service from our staff, and was so very pleased to hear how...

Canada
Reviewed 8 September 2014

There was no room air conditioning and no screens on windows. The provided breakfast was substandard. Cold eggs and over seasoned potatoes. Cheese omlet ..great if you're not lactose intolerant. Other option was toast that the toaster burned or dry pastries/bagels.

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Helpful?
Thank Brian B
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thank you for taking the time to provide us with valuable feedback from your recent stay with us. We apologize that you did not enjoy all the breakfast that we include with the room rates. There are many options on the buffet, in addition to those few that you mentioned. We have an attendant serving the breakfast, and if guests...

Tucson, Arizona
Reviewed 8 September 2014

Stayed here one night while visiting Victoria, BC. The room was clean and the beds were comfortable. The room included a mini-kitchen if you wished to eat in. The Wi-Fi worked well, but wasn't exceptionally fast, but was not slow either. The hotel website is accurate in their description of the rooms. Our room was facing the back of the...

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1Thank old_dude_traveler
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thanks so much for taking the time to share your family's experience with others. We loved hearing all that you enjoyed about the hotel, amenities & services we offer. And of course our location is so convenient to so many wonderful attractions, including the ones you mentioned and much more, like Fisherman's Wharf, the Robert Bateman Gallery, the Victoria Bug...

Swan Lake, New York
Reviewed 7 September 2014

the location is fantastic and the covered parking was very convenient. The staff was very friendly and helpful. we were very happy at this upgraded lovely Best Western. we enjoyed being a block away from the main sites in Victoria.

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Helpful?
Thank mara m
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thank you for all your kind words, about our lovely hotel and the service of our amazingly friendly staff. We were thrilled to hear how much you enjoyed the view of the harbour and its daily activity, and the convenience of our location.

Driftwood, Texas
Reviewed 7 September 2014

I stayed her with girlfriends on a long weekend to go whale watching. We used Amex points, so I can't comment on the value. The room was very nice, a small kitchenette, balcony, but no air conditioning. Normally this time of year is cooler, but for this weekend, an a/c would've been nice.

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Helpful?
Thank Nancy W
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Dear Nancy, Thanks for staying with us, and we were pleased to hear you were able to make great use of the AMEX points and stay for FREE! Best Western has so many partners as part of its points program. The whale watching has been spectacular and the season still has about another month, for anyone else considering this excellent...

Reviewed 5 September 2014

We travelled here from Naniamo and after staying in the best western there we were not expecting much. When we walked in the atmosphere was great, service was beyond helpful. Our room was on the 5th floor looking over the harbour, it had a beautiful deck and small kitchen area the kids loved it, there was way more space then...

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Helpful?
Thank SarahandMarcel
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

Thanks so much for staying with us, and choosing Best Western. We loved hearing all about your visit, and thrilled to hear your large group all had an amazing time as well.

Calgary, Canada
Reviewed 4 September 2014

This hotel strikes me as a 2 1/2 star but with 4 star prices. They nickle and dime you to death with taxes, parking, etc. etc. I'd prefer to be located further out and drive 5 minutes or take a shuttle or bus down to the harbour. This hotel is old and dated and would have been good for $100...

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Helpful?
Thank BobsCowgirl
BWIH_Manager, General Manager at BEST WESTERN Plus Inner Harbour, responded to this review

We apologize that you did not feel our hotel was the best fit for your recent trip to Victoria. While our hotel is about 30 years old, we are regularly upgrading and renovating various areas of our hotel to stay as fresh as possible. Victoria has a lot of charm in its hotels, with only a handful of newer hotels...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Great hotel located at Victoria's famous scenic Inner Harbour, just steps to attractions, shops and restaurants. Simply park your car and walk to all Victoria's sights. We offer a complimentary full breakfast buffet. Underground parking (max 6'6") is available for a daily charge. Well-appointed guest studios and one-bedroom suites include a private balcony, fridge, microwave, free wifi & DVD player. Ask about kitchen studios for extended stays. Luxurious penthouses offer stunning harbour views. Relax & unwind in the outdoor seasonal pool, indoor whirlpool, sauna, steam room and fitness studio. ... more   less 

Additional Information about BEST WESTERN Plus Inner Harbour

Address: 412 Quebec St, Victoria, British Columbia V8V 1W5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $139 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Inner Harbour 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Plus Inner Harbour Hotel Victoria
Best Western Hotel Victoria
Best Western Victoria
Best Western Inner Harbour
Victoria Best Western
Hotel Style:
#4 Romantic Hotel in Victoria
#5 Family Hotel in Victoria
#6 Green Hotel in Victoria
#6 Business Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Inner Harbour staff and other travellers.
16 questions
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Sumner, Washington
3 months ago
8 months ago
Nanaimo, Canada
Vancouver, Canada
2 months ago

See all questions (16)

Questions? Get answers from BEST WESTERN Plus Inner Harbour staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street are suites, Regular rooms face the ocean”
 of 5 bubbles frohls, 7 Dec 2016 | Read review
“Some rooms face the inner harbour so you can see boat traffic as well as sea planes coming and going”
 of 5 bubbles paws309, 6 Dec 2016 | Read review
“There are rooms with two balconies, facing the harbor, and facing parliament if requested.. great views”
 of 5 bubbles 685sueg, 29 Nov 2016 | Read review
“ask for a room with a good view”
 of 5 bubbles DavefromAustralia, 26 Nov 2016 | Read review
“We had a city view.”
 of 5 bubbles trag51, 22 Nov 2016 | Read review
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