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05/02/2018 06/02/2018
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    The Fairmont Empress

    721 Government Street, Victoria, British Columbia V8W 1W5, Canada
    +1 866-624-0085
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    05/02/2018 06/02/2018
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    USD 268*
    USD 231*
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    Traveller (1568)
    Room & Suite (556)
    Storyboard
    Overview
    • Excellent55%
    • Very good25%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “bengal lounge” (329 reviews)
    “high tea” (389 reviews)
    “afternoon tea” (352 reviews)
    Free Internet
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from The Fairmont Empress
    Announcement: Return of the Queen
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    Rooms
    5 Feb.6 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (3,980)
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    1,131 - 1,135 of 3,751 reviews

    Reviewed 14 March 2016

    I was in Victoria for a convention. My spouse came with me. Mostly I trod a path between our room and the Victoria Conference Centre (through part of the hotel currently under renovation), but my spouse got to enjoy some amenities. She loved the spa...More

    Thank V-diz
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 15 March 2016

    Thank you for your comments V-diz! I am glad you and your spouse enjoyed your time at our hotel. I will be sure to share her comments about the spa with the team. I hope you will have the opportunity to visit us again sometime...More

    Reviewed 14 March 2016

    A little pricey, as would be expected for such a fabulous facility. Our room was Gigantor! Truly loved the room. Our view of the harbor in Victoria, British Columbia was also wonderful. The favorable US dollar to Canadian Dollar exchange rate was very welcome, indeed!...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank mr8172p
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 15 March 2016

    Thank you for sharing! I am glad our staff took great care of you and arranged to have you dine at another hotel restaurant. I hope you will visit us again sometime soon. Sincerely, Indu Brar General Manager

    Reviewed 13 March 2016 via mobile

    Afternoon tea was so delightful. I've had high tea in South Africa but it was too long ago to properly compare. The service was pretty good. This is expensive so it was just a treat for one time....or maybe at least one more time. We...More

    Thank Yourhonestreview
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 15 March 2016

    Thank you for sharing! I am glad you enjoyed our Afternoon Tea service. I hope you will visit us again the next time you are in Victoria. Sincerely, Indu Brar General Manager

    Reviewed 13 March 2016

    The Fairmont Empress is much more than just a place to sleep; it's an experience. Walking around the hotel, you can imagine you're in a fancy hotel in the early 1900s but with all the modern amenities. The hotel is tastefully and elegantly decorated and...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank DeweyCanada
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 15 March 2016

    Deweyl2016, Thank you for sharing! I am so happy to hear you enjoyed your visit and the amenities we have to offer. I hope you will visit us again sometime soon. Sincerely, Indu Brar General Manager

    Reviewed 11 March 2016

    Although I have visited Victoria many times this was my first stay at the Empress. The hotel didn't disappoint even though it is presently undergoing renovations. My room had a wonderful view of the inner harbour and was very comfortable and quiet. The staff were...More

    Thank mhap
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 15 March 2016

    Thank you for your comments mhap! I am glad you took advantage of our express check in. It is a great service we are happy to provide to our guests. We hope to welcome you back sometime soon. Sincerely, Indu Brar General Manager

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 202 - USD 547 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Victoria
    • #6 Spa Hotel in Victoria
    • #9 Luxury Hotel in Victoria
    • #13 Business Hotel in Victoria
    • #14 Family Hotel in Victoria
    • #16 Romantic Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 477
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Ctrip TA, Orbitz, Booking.com, Travelocity, Priceline, Fairmont Hotels, Cancelon, getaroom.com and TripOnline SA so you can book your The Fairmont Empress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • The Fairmont Empress Hotel Victoria ,
    • Fairmont Hotel Victoria ,
    • Fairmont Hotel Empress ,
    • Empress Hotel Victoria ,
    • Fairmont Victoria ,
    • Victoria Fairmont ,
    • Fairmont Empress Hotel
    Add Photo Photos
    Traveller (1568)
    Room & Suite (556)
    Dining (142)
    Pool & Beach (9)
    Hotel & Grounds (1057)
    Bathroom (53)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MaryBlum
    30 December 2017|
    AnswerShow all 7 answers
    Response from CarolMarie13 | Reviewed this property |
    We were on a Scenic tour so yes included but not in the hotels breakfast room. We were given a very poor buffet in another room. Supposedly five star. Not.
    0
    Votes
    ucartech
    24 October 2017|
    AnswerShow all 4 answers
    Response from John N | Reviewed this property |
    Hello, Congratulations on your choice of hotels in Victoria. The Empress is one of the world's Grand hotels. Your Christmas Eve dinner for four might cost around $75 or $80 per person (USD). There is a 50% discount for... More
    0
    Votes
    Stayorgo7
    20 October 2017|
    AnswerShow all 9 answers
    Response from ntredm8 | Reviewed this property |
    No they do not. Or at least I don't remember seeing any.
    0
    Votes
    Room Tips
    "Request a harbour view"
    Read review
    "We went for the cheapest room possible. But I imagine the high-floor ocean-view rooms are really cool."
    Read review
    "Ask for a harbor-view room & check to make sure you can actually see the harbor from it"
    Read review
    "Go for an up grade if you can, just more of everything."
    Read review
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