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The Fairmont Empress

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Traveller (1707)
Room & Suite (641)
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Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“bengal lounge”(330 reviews)
“high tea”(396 reviews)
“afternoon tea”(355 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from The Fairmont Empress
Special Offer:Stay Longer & Save
Offers from The Fairmont Empress
Special Offer:Stay Longer & Save
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,103)
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3,870 results
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2,078
988
462
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116
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2,078
988
462
226
116
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All reviewsbengal loungehigh teaafternoon teagold floorbengal roompresident's clubcurry buffettea roomceiling fanold worldbeautiful hotelair conditioningharbor view roomsconesbutchart gardensbritish columbiainner harbor
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1 - 5 of 3,870 reviews
Reviewed 2 days ago

Fantastic location in Victoria, BC. Very welcoming staff, great view of harbour and parliament building. Beautiful flowered grounds. Large pool and whirlpool. Easy walk to many restaurants, attractions and tours.

Review collected in partnership with fairmont.com
Thank rmoley
Hotel's Favourite
Reviewed 15 April 2018

We stayed in a Fairmont Gold harbor view suite for five nights and we had a wonderful time. The hotel was just renovated and the results are stunning! The inside feels fresh, our suite was really nice and the service was outstanding no matter where...More

1  Thank BernhardK1
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 4 weeks ago

We sincerely appreciate the lovely accolades and feedback regarding your recent stay with us. Our Fairmont Gold amenities and staff are second to none and the inner harbor is truly magical with all the water taxis, boats and sea planes. We do hope we shall...More

Reviewed 3 days ago via mobile

My short review focuses on the food. Simply put, High Tea at the Empress sets the standard for such an experience. From the quality and variety of teas to the expertise of the wait staff (Manon is a star who has been there for 20...More

Thank Smorg1
Reviewed 4 days ago

This hotel is in a great location for sightseeing and exploring the city. You can experience local shopping, museums, parks and fisherman’s wharf all by foot. The staff was very attentive and friendly. The concierge gave us great recommendations for dinner. The room was quaint...More

Review collected in partnership with fairmont.com
2  Thank mlt163
Reviewed 4 days ago

very disappointing. check in terrible 3 hour wait after arriving to get to our room. The room was not a newly decorated room. Also location very noisy. Wine pour was scrimpy for $20.00 a glass The Bengal is gone. There is no ambience of class...More

Review collected in partnership with fairmont.com
1  Thank Shelagh T
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 311 - USD 563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Victoria
#6 Spa Hotel in Victoria
#10 Luxury Hotel in Victoria
#13 Business Hotel in Victoria
#14 Family Hotel in Victoria
#16 Romantic Hotel in Victoria
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 311 - USD 563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Victoria
#6 Spa Hotel in Victoria
#10 Luxury Hotel in Victoria
#13 Business Hotel in Victoria
#14 Family Hotel in Victoria
#16 Romantic Hotel in Victoria
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1707)
Room & Suite (641)
Dining (148)
Pool & Beach (10)
Amenities (56)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
john3mary
30 April 2018|
AnswerShow all 9 answers
Response from Baxterthetravelguy | Reviewed this property |
We usually stay at Hilton's as well but this was really amazing. Make sure you upgrade to Gold though. This is better located than the Hilton and even if your room doesn't have a view the Gold lounge has a magnificent view.
0
Votes
Stayorgo7
25 January 2018|
AnswerShow all 6 answers
Response from ResponsibleTraveler | Reviewed this property |
The hotel is a nonsmoking hotel in rooms, hallways and public areas. Smoking areas are posted usually just outside the building and can vary depending on some project in progress. My suggestion is to ask the concierge or... More
1
Vote
MaryBlum
30 December 2017|
AnswerShow all 7 answers
Response from Chester S | Reviewed this property |
breakfast was not included.
0
Votes
Room Tips
"The windows on the downtown side have wooden frames. You will hear traffic in the morning and through the..."
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"Harbour view rooms are pricey. Save many and book a city view room. Save your money and spend it on the tea..."
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"We were facing the city. Very quiet though."
Read review
"Higher front rooms nicer"
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