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La Grande Residence at the Sutton Place Hotel

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Traveller (112)
Room & Suite (74)
Dining (9)
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Overview
  • Excellent55%
  • Very good30%
  • Average12%
  • Poor1%
  • Terrible2%
Travellers talk about
“iga market”(9 reviews)
“living room”(23 reviews)
“robson street”(29 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (273)
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All reviewsiga marketliving roomrobson streetmodern suiteone bedroom apartmentwine storeon a daily basisgreat kitchenconcierge staffcorporate rateper daystanley parknespresso machineself parkingcentral locationdowntown vancouverwalked everywhere
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11 - 15 of 256 reviews
Reviewed 16 October 2017

I am a person that bases my reviews, especially of hotels, on what I expect for the price I paid. Although not the most expensive hotel ever, the Sutton Place Hotel was still fairly expensive and therefore I expect things to be worth the price....More

Thank Aprilp2412
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 18 October 2017

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel Vancouver. We appreciate your feedback regarding your recent stay. Please accept our apologies in regards to your arrival. We are committed to excellent service, please know that your experience does not reflect...More

Reviewed 1 October 2017 via mobile

We stayed for 5 nights in a 2 bedroom apt at La Grande Residence with friends while visiting Vancouver. Firstly, the hotel is in a great location. Great walking distance to highly rated restaurants, Stanley Park and retail stores. Our apartment was spacious and clean...More

Thank Cemaliye B
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 4 October 2017

Dear Guest, Thank you for choosing La Grande Residence at The Sutton Place Hotel Vancouver. We are glad to read that you enjoyed our central location and spacious suites. We are so delighted that you were looked after so well by our associates! We have...More

Reviewed 21 September 2017

The hotel was easy to find on Burrard and being Central to everything downtown made it a perfect place to stay. We arrived at 1:30 in the afternoon on a Friday and we needed an early check-in, and there was no problem with that ....More

Thank rae704
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 25 September 2017

Dear Guest, Thanks so much for taking the time to share your feedback following your stay at The Sutton Place Hotel Vancouver. We are delighted to hear that overall you had a pleasant stay with us. We are sorry for discomfort you experienced with the...More

Reviewed 10 September 2017 via mobile

We had 8 nights in a one bedroom apartment and we can't wait to go back! Check in was quick and easy, although the staff weren't overly interested in providing basic info about the hotel facilities. The porter was great, he showed us the room...More

Thank MrandMrsXAustralia
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 14 September 2017

Dear Guest, Thank you for taking your time to write about your recent stay in La Grande Residence at The Sutton Place Hotel Vancouver. We are pleased to learn that you had a nice stay with us. We are committed to service excellence and strive...More

Reviewed 30 August 2017

This is the "suite" side of the Sutton Place Hotel. Located right in the middle of the shopping and business center of Vancouver and about a 15 minute walk to Canada Place on the harbor. Expect a frenetic lobby scene as mobs of tour groups...More

Thank winwolf56
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 1 September 2017

Dear Guest, Thank you for choosing La Grande Residence at The Sutton Place Hotel Vancouver. We are pleased to learn that overall your stay was comfortable and you enjoyed the dining experience in Boulevard Kitchen and Oyster Bar. We have noted your feedback and will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Conference Facilities
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
USD 198 - USD 459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Vancouver
#24 Luxury Hotel in Vancouver
#30 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#50 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
Details
Price range
USD 198 - USD 459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Vancouver
#24 Luxury Hotel in Vancouver
#30 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#50 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
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Traveller (112)
Room & Suite (74)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
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valbrad2017
18 March 2017|
AnswerShow all 2 answers
Response from thundergirly | Reviewed this property |
If they have a room open, you can usually get in right away, but typically the rooms aren't available until 3-4 pm. You can leave your luggage with them until your room is ready. The foyer and and reception area is large... More
1
Vote
Nak1buster
28 February 2017|
AnswerShow all 2 answers
Response from thundergirly | Reviewed this property |
If I remember correctly, there is a daily fee to use the wifi, but I'm not positive.
0
Votes
rmbarrett7
13 February 2017|
AnswerShow all 2 answers
Response from Hornpipe | Reviewed this property |
No - everyone takes a standard taxi cab, which run all the time from the hotel down Burrard Street to Canada Place Cruise Terminal. The taxi drivers know exactly where to take you for luggage drop and check-in, it is an... More
0
Votes
Room Tips
"Small criticism--We were near the local fire station; I'd recommend getting a suite on the other side if..."
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"Hotel is quite close to a hospital and has alot of sirens at night so choose a high floor"
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"Higher room- don't accept first floor"
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"For a fast and fairly priced breakfast, do the cold buffet in the separate dining area. Much quieter and gets..."
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