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Auberge Vancouver Hotel

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Auberge Vancouver Hotel
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478 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Toronto, Canada
Reviewed 7 April 2015

avoid this place at all time,Receptionist does not even say hi to you ,Breakfast is hostel style and there is not enough place to sit ,Bathroom was leaking, they do not provide you any information,It's hard to find this place ,there is no sign and you can check other reviews for the same issue…extremely rude hotel staff and unhelpful,Wifi only...

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3Thank Tati123485
Reviewed 31 March 2015

Extremely hard to find. Nothing but a tiny plaque on the wall which is hard to see. As well as no where on the hotels website does it say the pool is for children 6 and older. Expedia states 5 and older. We checked in and were told only for 6 and older. Our children are 5 and 7 this...

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3Thank lsarge2010
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Hello Isarge2010, Thank you for your recent review of The Auberge. We sincerely apologize for any inconvenience caused. We are working on a signage project that will improve our visibility more. As for the swimming pool and fitness centre policy, we are looking into the subject seriously to avoid any future confusion. We apologize if this caused you any problems....

Vancouver, Canada
Reviewed 27 March 2015

Arrived March 24th 2015, Hotel was in the middle of the downtown core and had an excellent location (at least for me) the entrance was large and clean and looks somewhat like an officer tower lobby, but very clean and stylish, front desk lady (red-ish hair) was polite and very professional...a little more smile would of been nice...but she was...

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4Thank jjeeff11
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Hello jjeef11, Thank you for your recent review of the Auberge; we're very pleased that you had an enjoyable stay. Our location cannot be beat: shopping, restaurants and of course major attractions just out our front door, so hopefully you were able to enjoy the sights of downtown Vancouver. While you were in the fitness facility, hope you were able...

Victoria
Reviewed 26 March 2015

We only stayed one night on a Travelzoo promotion. Hotel is hard to find as they have no sign, just a plaque on the wall. It is the upper floors of the Terminal City Club in a very high-end part of downtown. Olympic Plaza is just down the way and views of the water can be had from some of...

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Helpful?
1Thank Jill070
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Hello Jill070, Thank you for your review of your recent stay at The Auberge. We are working on a signage project that will improve our visibility more. Hope you were able to see some of the visitor attractions conveniently located just out our front door as well as the incredible view of the water. Our complimentary breakfast has been met...

Newcastle, Australia
Reviewed 10 March 2015

The facilities in the room were of a very high standard. The access to the exceptional facilities of the city club made the stay quite memorable. Access to an excellent gym and very large swimming pool, followed up by a fully operational sauna provided a very welcome conclusion to a working day, leaving us refreshed and ready for the evening.

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Helpful?
Thank Bill C
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Hello, We appreciate your recent review of the Auberge! We're pleased that you had a memorable stay with us and that you were able to use the fitness facility, in particular, the Olympic-sized swimming pool. Hope you were able to catch the exceptional view of downtown and Coal Harbour while you were working out! Thanks for staying with us and...

Vancouver, Canada
Reviewed 27 February 2015

I was expecting a lot more after reading the description and looking at the pictures. Bed was not as comfy, and washroom was very small and outdated. A good thing was the kitchenette was not right beside the bed and it included a fridge and microwave. The best part of the hotel was the amenities since it was apart of...

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1Thank sofia l
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your review of the Auberge. We're pleased that you were able to use the first class fitness facility during your stay with us; hope you had a chance to enjoy the exceptional view of downtown and the waterfront during your workout. We are pleased to provide a daily complimentary continental breakfast that includes a good variety...

Delta, Canada
Reviewed 25 February 2015

We spent a night at the Auberge in order to attend an event at the Convention Centre on the Saturday. The Auberge is very centrally located downtown and is within walking distance of just about everything (waterfront, Convention Centre, Stanley Park, downtown shopping). The hotel was clean, comfortable and quiet. The staff were very helpful and courteous. We had a...

Review collected in partnership with Skoosh
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Thank Tunas
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you very much for the review of our hotel. We hope that you enjoyed your stay with us and that after attending the convention, you had the chance to explore some of the world class attractions conveniently located nearby. We pride ourselves on personable, engaging service; hopefully everything was to your satisfaction. Plus you absolutely can't beat our...

Coxsackie, New York
Reviewed 20 February 2015

I stayed in 903 which is an executive suite with separate living room and desk area. Comfortable. Quiet. Views of the city were amazing. No restaurant but plenty are within walking distance. A more intimate stay than the Pan Pacific which I also enjoy very much.

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1Thank BobPhibbs
AubergeManager, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your recent review of The Auberge and we are very pleased you had a comfortable stay with us. As you pointed out, we do not have a restaurant since we are a small boutique hotel; however, we hope that you were able to enjoy a continental breakfast located in Le Salon during your stay. And hopefully...

Bloomfield, Canada
Reviewed 14 February 2015

The Auberge is a very nice hotel in downtown Vancouver, close to shopping, restaurants and the ferry. The hotel is quiet, the room large and well furnished. If there is a downside, it is the lack of dining facilities. Although there are restaurants close by, when arriving very late from the airport following a cross-country flight, room service would be...

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1Thank jand87
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you for your recent review. There are very few boutique hotels that can boast a location such as ours; we hope you were able to enjoy some of the excellent dining and shopping venues located just outside our doors. We regret that you arrived late and could not find suitable dining options; while we do not provide room...

Kamloops, Canada
Reviewed 12 February 2015

Stayed friday night last week. Although you are at the centre of the city, the stay was quiet and comfortable and very civilized. Check in was quick and I was up and in my room very early. You get access to the Terminal City club gym and pool which is as nice as any hotel I've stayed at. The room...

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Thank Ben S
mthamatauberge, Manager at Auberge Vancouver Hotel, responded to this review

Hello, Thank you very much for your recent review. We are glad that you enjoyed your stay with us and that you found the room, the service and the property to meet your expectations. It's great that you were able to make use of the Fitness Centre and Pool; hope you had a chance to enjoy the excellent view of...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of downtown, just steps away from the Waterfront, Auberge Vancouver (formerly The Terminal City Club Hotel) is a luxury boutique hotel situated in a vibrant, urban environment. Surrounded by fine restaurants, unique shops and contemporary galleries, we hope to provide a truly memorable experience for the discerning leisure and business traveller alike, in an exceptional setting. A stunning view of the water, impeccable service, deluxe amenities and of course, elegant and spacious accommodations are only a few of the features that make Auberge Vancouver so exceptional. This truly unique property exudes quiet sophistication, yet it is a modern oasis. Our commitment is to ensure that you will enjoy an unforgettable stay. Come and be our guest; an unparalleled experience is waiting for you. ... more   less 

Additional Information about Auberge Vancouver Hotel

Address: 837 West Hastings Street, Vancouver, British Columbia V6C 1B6, Canada (Formerly The Hotel at Terminal City Club)
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $240 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Auberge Vancouver Hotel 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Terminal City Hotel
Terminal City Vancouver
Hotel Style:
#23 Luxury Hotel in Vancouver
#33 Business Hotel in Vancouver
#36 Family Hotel in Vancouver
#37 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Auberge Vancouver Hotel staff and other travellers.
10 questions
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Summerland, British Columbia, Canada
4 months ago
Spartanburg, South Carolina
6 months ago
Auckland Region, New Zealand
over a year ago

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Questions? Get answers from Auberge Vancouver Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor with a water view is best.”
 of 5 bubbles Sharetime10_12, 26 Jan 2017 | Read review
“Ask for a view room - city view was nice, don't need water view to enjoy this hotel.”
 of 5 bubbles amyloveslondon, 16 Dec 2016 | Read review
“All rooms are quiet. Older tubs but fine unless you want a soaker tub. Not sure if they are available.”
 of 5 bubbles Frostyrunner, 14 Nov 2016 | Read review
“Rooms above the 9th floor with a view of the harbor”
 of 5 bubbles Durango1715, 18 Oct 2016 | Read review
“Go for above the 9th floor”
 of 5 bubbles The_Traveling_Ben, 9 Oct 2016 | Read review
5 of 5