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Pinnacle Hotel Vancouver Harbourfront

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2,393 Reviews from our TripAdvisor Community

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There are newer reviews for Pinnacle Hotel Vancouver Harbourfront
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Showing 2,287: English reviews
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Great location, average buffet for breakfast (limited choises,) awesome gym, Helpful staff, in the prices listed you should add about 20%more, because of many taxes..!! Unbelievable...... They forgot to make up the room...!!! The rooms are not soundproof, you listen sometimes the elevator.

Helpful?
1 Thank George V
Chino Hills
1 review
Reviewed 1 week ago

Highly recommended! Great location, very comfortable stay, nice indoor pool! Wish it has more restaurants in the location. Parking is quite pricey. One day, we went back to the hotel in the afternoon to rest for couple hours and then went out again for dinner, it cost us $24 for parking 2 hours only!

Review collected in partnership with this hotel

Helpful?
Thank Dordor28
Swift Current, Saskatchewan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Very reasonable rates for a hotel of this caliber. The location is excellent. Paid a little more for a harbour view room but it was so worth it and made our stay a very memorable one. Loved watching the seaplanes and the activity in the harbour. The only reason cleanliness isn't rated as high is because we were not given... More 

Review collected in partnership with this hotel

Helpful?
1 Thank jeanpI2559VG
Vernon
1 review
Reviewed 1 week ago

Room was large and well maintained, and, most importantly, quiet. Restaurant was nice, live entertainment and friendly people providing service. Good location, and for the most part, everything I needed to get to was in walking distance. However, I discovered a few days after I was back home that I had been charged for an extra night after I had... More 

Review collected in partnership with this hotel

Helpful?
Thank leannem708
Management response:

Thank you for taking the time to let us know about your experience. We are thrilled to hear that you were pleased with your room and that the staff were pleasant and helpful during your stay. We do apologize for the billing error, please feel free to contact me directly if you still require assistance in resolving your concerns. We... More 

Calgary
1 review
Reviewed 1 week ago

Excellent staff in all departments - from front desk to restaurant to concierge to housekeeping - friendly and helpful so that I felt at home in this hotel. Satisfactory rooms that were quiet even in my room next to the elevator!

Review collected in partnership with this hotel

Helpful?
Thank marilynr26
Bobo Dioulasso, Burkina Faso
1 review
Reviewed 1 week ago

I have a very good stay in Pinnacle Hotel. I can ensure you that I will recomand Pinnacle Hotel to my friends and collegues while travelling in Vancouver, because of the quality of services in this hotel

Review collected in partnership with this hotel

Helpful?
Thank SalifouZOUMA
Management response:

Thank you for taking the time to give your feedback, and for recommending our hotel. We very much appreciate it, and we strive to provide top quality and service to all our guests. We hope to see you again in the future. Warm Regards, Pinnacle Harbourfront Management More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The rooms on the city side are very noisy. This is because of old thin windows. Also the website was telling they had free bikes. But is is only during the summer. Nowhere it is said it is seasonal. Decoration ugly. This is not a 4 stars hotel.

Helpful?
Thank Claudinekayak
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Claudine, Thank you very much for providing feedback on your most recent stay. I am sorry to hear that you did not enjoy your visit to Vancouver. I will be sure to review your comments with my team so that your next stay will be more enjoyable. Our complementary bikes are available during the Spring, Summer and Fall, weather... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

This is a lovely hotel. Apon arrival we were ofered a free upgrade to a mountain veiw room. The room was clean tidy and comfortable. The free Internet worked great. If you are A BC resident make sure to ask for the BC resident discount. The hot tub is open 24 hours a day.

Helpful?
Thank Tracy C
Calgary
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Stayed a couple of nights. The room didn't have coffee cups, cream or sugar. When I asked housekeeping, they brought me some sugar packets and a paper cup and seemed very surprised about cream. Is it really such a novel idea to add cream to coffee? The coffee maker had a cardamom peel in the water compartment. I don't even... More 

Review collected in partnership with this hotel

Helpful?
Thank Janamma
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Jana, Thank you very much for your review. I will be sure to review your concerns with my housekeeping team, I am truly sorry for the inconvenience in getting your morning coffee. I do hope that we get to welcome you back in the near future. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Oxford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Exceptionally friendly staff and lovely location, just near Stanley Park. The pool is small but in a beautiful setting and the jacuzzi is relaxing. Lovely ocean views. The price was reasonable considering the location and quality of services - I would be eager to stay again especially if there was a sale or discount.

Review collected in partnership with this hotel

Helpful?
1 Thank visitor870

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Defining Vancouver flare with opulent accommodations, exceptional service and breathtaking harbour views, the Pinnacle Vancouver Harbourfront Hotel welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom Coal Harbour location provides a well-designed harbourfront escape, with locally inspired full-service amenities and personalized services your stay in Vancouver will be one to remember. ... more   less 

Additional Information about Pinnacle Hotel Vancouver Harbourfront

Address: 1133 West Hastings Street, Vancouver, British Columbia V6E3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $155 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel Vancouver Harbourfront 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Renaissance Vancouver
Vancouver Renaissance
Hotel Style:
#24 Luxury Hotel in Vancouver
#38 Business Hotel in Vancouver
#41 Romantic Hotel in Vancouver
#41 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel Vancouver Harbourfront staff and other travellers.
41 questions
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Questions? Get answers from Pinnacle Hotel Vancouver Harbourfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view the best rooms”
 of 5 bubbles GayleF9, 2 Dec 2016 | Read review
“Forget the view ask to be away from the lifts.”
 of 5 bubbles W2927HFmichaela, 27 Nov 2016 | Read review
“Harbour view room is the way to go!!”
 of 5 bubbles marriedtomike, 27 Nov 2016 | Read review
“Bring a swimsuit!”
 of 5 bubbles tracyc604, 22 Nov 2016 | Read review
“if you can ask for a room facing the water.”
 of 5 bubbles carlam556, 21 Nov 2016 | Read review
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