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The Pinnacle Hotel Harbourfront

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The Pinnacle Hotel Harbourfront
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2,753 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

This is the second time in three years that I have stayed at this hotel for a conference and I thoroughly enjoyed myself. I upgraded to a harbourfront view room and it was well worth it. It had a small glass enclosed balcony with soundproof windows that could be opened, which is always a plus. Service from reception staff to...

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Thank danielae781
Williams Lake
HOTEL’S FAVOURITE REVIEW
Reviewed 13 February 2017

Very comfortable, clean, and lovely view of the harbour. All staff were helpful and friendly. When I requested some assistance for a tv problem, I was immediately assisted by a proficient and friendly staff member who fixed the issue and provided great advise.

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1Thank 471mel2015
About Hotel's Favourite Review
Sechelt, Canada
Reviewed 2 days ago NEW

Loved the service, location, view in room was breathtaking. Needs work in pool area. The pool room was dirty. Not maintained at all. Cracks in glass ceiling. Moisture happening in there and pool water was murky. Just looked and felt dirty. I like everything about this hotel(especially that there is a nice place to sit while smoking outside). The only...

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Thank sarahtV2913LC
Reviewed 2 days ago NEW

The staff are amazing. And it is so nice to see the same staff each time I check in. Penny and Mario in the lounge are the reason I eat all my meals there. Great atmosphere and very friendly staff all around.

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Thank 44trinaa
Reviewed 3 days ago NEW

This hotel has a very nice view of the water from the restaurant. Front desk staff were very helpful. I was attending a conference here. The room was comfortable even if the air conditioning was a bit loud. I was able to turn it off and sleep better.

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Thank marjm531
Reviewed 4 days ago NEW

We were told there was no house keeping staff to make up our room when they missed it the first time only to find staff just down the hallway from us. we had to talk to them to get them to go make up our room, which should have been the responsibility of the hotel.Hot tub was closed due to...

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Thank 766lauriev
kchristians0n, Public Relations Manager at The Pinnacle Hotel Harbourfront, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. We are sorry to hear about your experience with housekeeping. We certainly strive to make sure that if they are unable to clean your room the first time around that we find a way to ensure they are able to return. All in all we hope...

Reviewed 4 days ago NEWvia mobile

We stayed at the pinnacle harbour front for 2 nights and had a harbour view room on floor 17. The view was beautiful and we could watch the float planes taking off and landing from the room. There was no balcony, only a Juliet style balcony. The bed was very comfy, we didn't try out the resturant but the happy...

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Thank J689
PinnacleHotelManager, Manager at The Pinnacle Hotel Harbourfront, responded to this review

Dear Guest, Thank you for taking the time to post your review. We are delighted that you enjoyed your stay with us and loved the view as much as we do. Thank you for choosing to stay with us, we look forward to welcoming you back. Warm regards, Deirdre Connolly Director of Front Office

Lynnwood
Reviewed 4 days ago NEW

Body hairs all over the sheets and in the bathtub yuk. For the price it should have been pristine. This properties best asset in my opinion was the kid working valet when we arrived. Cannot remember his name but he had a British or French accent and was fantastic!

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Thank Lisa M
kchristians0n, Public Relations Manager at The Pinnacle Hotel Harbourfront, responded to this review

Dear Guest, Thank you for taking the time to leave us your feedback. We are glad to hear you had a good experience with valet. We are sorry to hear about your experience with your room cleanliness. We certainly strive to have pristine rooms, and apologize for this. We hope we can make it up to you in the future....

Reviewed 4 days ago NEW

The location of the hotel is excellent right on the harbor front. Easy to walk everywhere. Staff and service excellent. Good breakfast. Great workout facility. Incredible views on 18th floor club level.

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Thank joshmC8459KS
Markham, Canada
Reviewed 4 days ago NEW

This was my first time at this hotel after staying at several Vancouver hotels for other conferences. I was pleasantly surprised with all aspects, the room, quietness of the floor, food both through room service and the restaurant, and the check in and check out process. The harbour view was amazing!

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Thank heidibQ7408BN
kchristians0n, Public Relations Manager at The Pinnacle Hotel Harbourfront, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. We are so glad to hear that you enjoyed staying with us, as well as our view! We hope to welcome you back next time you return to Vancouver. Sincerely, Pinnacle Harbourfront Management

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Defining Vancouver flare with opulent accommodations, exceptional service and a breathtaking view of Coal Harbour and the city, the Pinnacle Hotel Harbourfront welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom provides a well-designed harbourfront escape, with locally inspired, full-service amenities and personalized service for your stay in Vancouver. ... more   less 

Additional Information about The Pinnacle Hotel Harbourfront

Address: 1133 West Hastings Street, Vancouver, British Columbia V6E 3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $215 - $674 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pinnacle Hotel Harbourfront 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Renaissance Vancouver
Vancouver Renaissance
Hotel Style:
#24 Luxury Hotel in Vancouver
#38 Business Hotel in Vancouver
#40 Family Hotel in Vancouver
#41 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from The Pinnacle Hotel Harbourfront staff and other travellers.
48 questions
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San Diego, California
Austin, Texas
over a year ago
Eastbourne, United Kingdom

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Questions? Get answers from The Pinnacle Hotel Harbourfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“harbourview rooms are worthwhile. spectacular view of the mountains”
658raymondw, 25 Apr 2017 | Read review
“rooms overlooking harbour”
agn610, 21 Apr 2017 | Read review
“Pay a little extra and get a good view.”
  • Nice view even if the weather is far from perfect.
mikaelranggard, 16 Apr 2017 | Read review
“Try to get a room on facing Stanley Park and the water. Great views!”
RandyVantastic, 12 Apr 2017 | Read review
“Worth the money to book a harbor view room, but recommend a floor 5 or higher”
lig24, 5 Apr 2017 | Read review
5 of 5