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Metropolitan Hotel Vancouver

2,104 reviews
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Traveller (286)
Room & Suite (416)
Dining (43)
Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“diva restaurant”(58 reviews)
“luxury king room”(24 reviews)
“great location”(283 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Metropolitan Hotel Vancouver
Offers & Announcements: BC Residents' Rate
Hotel packages
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,104)Write a Review
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Show reviews that mention
All reviewsdiva restaurantluxury king roomgreat locationpacific centrehowe streetcanada placesmall balconyart galleryfour seasonscomfortable bedsky traincentral locationcanada lineexcellent hotelvalet parkingan upgradewould definitely stay here again
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21 - 25 of 1,984 reviews
Reviewed 29 December 2017 via mobile

We returned to the Metropolitan as we were in town to watch the Canucks. The hotel is centrally located and we were able to walk to Rogers Arena as well as explore some of the nearby shops/malls. I especially enjoy their Molton Brown toiletries. We...More

Thank Jasmin A
Response from Paul H, Director of Sales at Metropolitan Hotel VancouverResponded 3 January 2018

Hello Jasmin A Molton Brown does have a lovely selection of products, and we are very proud to offer these to our guests. The Canucks always give one a good excuse to stay in the city and we hope that you are back for a...More

Reviewed 29 December 2017

We enjoyed out time in the spacious suite and the 5 course Xmas dinner. Staff was always helpful in assisting us in the general enquiries and finding additional tables for games after dinner. Valet parking and the bellhop were there to assist with the luggage....More

Review collected in partnership with this hotel
Thank chuckandlynd
Response from Paul H, Director of Sales at Metropolitan Hotel VancouverResponded 3 January 2018

Dear chuckandlynd Thank you for selecting our hotel to spend your Christmas. We are glad that you enjoyed both your accommodations and your dinner and encourage you to try out our Dine Out Vancouver menu coming up this month! Happy travels to you!

Reviewed 28 December 2017

This is a fine four star hotel right downtown. Room comfortable, not large except for a roomy bathroom; quiet for its location, service speedy and helpful. Valet parking was great. I have limited mobility and this hotel was first rate for comfort-- no long walk...More

Review collected in partnership with this hotel
Thank 645kirstene
Response from Paul H, Director of Sales at Metropolitan Hotel VancouverResponded 3 January 2018

Dear 645kirstene Thank you for your comments. It is great to hear that you enjoyed your stay with us, and found our hotel very accessible. With our building's small footprint, we are like a boutique hotel, and everything is within easy reach. We look forward...More

Reviewed 28 December 2017

Very clean and service very good. Looking tired in places and lifts need attention.Showers took a while to come up to temperature in a monring. Breakfast food very good although service a little slow at times.More

Review collected in partnership with this hotel
Thank N8528CYpaulr
Response from Paul H, Director of Sales at Metropolitan Hotel VancouverResponded 3 January 2018

Dear N8528CYpaulr Thank you for your review. We are glad to hear that most things went well during your stay with us, but will review things with our engineer and restaurant manager, to have these items looked into. We do hope you have a Happy...More

Reviewed 28 December 2017

The hotel is located in great location, and the room is clean and excellent. However, the front desk agents are not helpful and unfriendly. At check in, the front desk lady had no greeting and acted like I owned her million dollars. There were two...More

Thank Yi-Chen C
Response from Paul H, Director of Sales at Metropolitan Hotel VancouverResponded 3 January 2018

Hello Yi-Chen C Thank you for reaching out to us, as you comments are very concerning for us, as this is not the type of service that we offer to our guests. We will review this with our Front Office manager and take appropriate actions...More

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134567397
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 166 - USD 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Vancouver
#27 Business Hotel in Vancouver
#27 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 166 - USD 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Vancouver
#27 Business Hotel in Vancouver
#27 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms
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Traveller (286)
Room & Suite (416)
Dining (43)
Pool & Beach (11)
Amenities (13)
Business Centre & Event Rooms (4)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
Ask a question
elizabethdavey1947
20 August 2017|
AnswerShow all 5 answers
Response from Paul H | Property representative |
Hello Elizabeth, Thank you for your inquiry. The hotel is 100% non-smoking in all areas, as are most hotels in downtown Vancouver. By law, you are required to be 16 feet away from any entrances before you can smoke. Your... More
1
Vote
Debra H
5 July 2017|
AnswerShow all 4 answers
Response from Paul H | Property representative |
Hello Debra H, Thank you for your inquiry, and we are delighted to hear that you will be staying with us in September. In terms of your request for a high floor, we will be happy to request this, but cannot guarantee this... More
1
Vote
Pushap
30 May 2017|
AnswerShow all 7 answers
Response from Paul H | Property representative |
Hi Pushap, Thank you for your question, but it seems that most of the responses you have already received are very accurate. From the airport, you can board the Canada Line (train) which takes you directly from the airport... More
2
Votes
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12345615
Room Tips
"Higher Rooms = Better Cityscape views"
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"Customer services is very poor, especially the front desk agents."
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"Rooms not behind elevator shaft!"
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"Higher you go, quieter the rooms are."
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