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Twas an amazing hotel. People whose working here are warm-hearted and very productive. Lanie Manzano is one of the most knowledgeable, she'll help you right away when you ask for information about the places that worth visiting.
The first room we got the AC was broken so they moved us to another room with a better view. It is an average hotel, but you get what you pay for. It's one of the cheaper hotels in the area but still good enough....More
Yikes! For $200 bucks a night I definitely expected more. Tired rooms in badly need of new carpet.. can you say stains? First time ever I refused to take off my shoes! Yes they are cleaner! So very sad...
We were in need for a hotel for one night prior to a Alaskan cruise. This Hotel was perfect for our needs. Our room was clean, the price was right, view from our room was awesome and the staff very friendly.
People very helpful and very accommodation hotel. The rooms are very spacefull and I could have a perfect night of sleep in this residential area. My friend recommend me. Every staff member was very nice and helpful.
Response from Joejoe1023 | Reviewed this property |
I used my credit card for the security deposit. The time when i check to the front desk and told me that the security deposit will be refunded to my account in 1 to 3 months. I said to myself? Well i am here now in this... More
I used my credit card for the security deposit. The time when i check to the front desk and told me that the security deposit will be refunded to my account in 1 to 3 months. I said to myself? Well i am here now in this hotel and i need to sleep right away so i have no choice but to accept it.
When i already check out my room and i ask again the front desk about it and they said that it will be refunded to my account soon. But guess what it is almost 5 months now and i still do not have my money back to my account. So i have been contacted this manager Lanie since i got her number and she told me that the money was refunded to my account already during my check out. But non of there refund appear on my bank statement. The next response she said that she want me to contact my bank and it is still the same. And again she have another reason she want a waiver from my bank. Another reason from her is she want my bank account and i think shes talking about my savings account? This is crazy!
Logically if they have transacted my refund to my account then they need to show there hard copy confirmation or email and should be forwarded to my email so i can show it to my bank so my bank can acknowledge there transaction and return my money back.