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Cassandra Hotel

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Traveller (56)
Room & Suite (71)
Pool & Beach (2)
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Overview
  • Excellent19%
  • Very good20%
  • Average13%
  • Poor15%
  • Terrible33%
Travellers talk about
“metrotown”(8 reviews)
AMENITIES
Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Accessible rooms
Laundry Service
2 Star Hotel
All hotel details
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Rooms
5 Jun.6 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (213)
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1 - 5 of 196 reviews
Reviewed 4 days ago

I was there four 4 nights and had to stay there as it was non-refundable. The service was terrible, it seemed like you should ask for everything, what is the wireless password, where is the key to the sauna ,..... The building and the furniture...More

Review collected in partnership with this hotel
Thank mousavida
Reviewed 1 week ago

Beds are truly comfortable, staff is nice and helpful. Room itself is nice. We were shocked at the deposit fee (it was not announced on the site we booked it from so we had to run to atm) please be aware of it. I have...More

Review collected in partnership with this hotel
Thank pacoleon2018
Reviewed 1 week ago via mobile

We stayed for about a week. The room was big and comfortable. The beds were amazingly comfortable as well. The windows had lovely views. Our wifi connection failed twice and we had to ask for a new code - but they solved it really quickly...More

Thank Carmen A
Reviewed 2 weeks ago

booked for 3 nights: first day was disappointment, booked for 4 adults but was given only one key & room on the 2nd fl. was dirty, tried to check out the next day but Anna in reception was friendly & helpful, offered us to upgrade...More

Review collected in partnership with this hotel
Thank RosannaM3229
Reviewed 2 weeks ago

Overall the hotel was great, customer service by Lani was exceptional. She really made the difference. The hotel was newly renovated and is a much better change. Highly recommended staying here. All staff were wonderful

Review collected in partnership with this hotel
Thank cheche184
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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
USD 110 - USD 235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 110 - USD 235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (56)
Room & Suite (71)
Pool & Beach (2)
Questions & Answers
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alec_ice
18 October 2017|
AnswerShow all 2 answers
Response from Joejoe1023 | Reviewed this property |
I used my credit card for the security deposit. The time when i check to the front desk and told me that the security deposit will be refunded to my account in 1 to 3 months. I said to myself? Well i am here now in this... More
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Room Tips
"Walls are missing some decor! We got lamps and mirrors but could use some plant/flower or some canvas/art on..."
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"booked 3rd fl room, much better"
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"They don't have a quiet rooms. The housekeeper always make noise no matter what floor you are on..."
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"The third floor was a good stay"
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