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Westin Grand Vancouver

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1,609 Reviews from our TripAdvisor Community

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Showing 1,543: English reviews
Bedfordshire
Level Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 days ago NEW

We arrived for 4 nights on 22nd September. We were given room 1702 on the 17th floor. The room has a separate living area with a kitchenette which we found very handy as we bought breakfast from the supermarket a couple of doors down and made bagels each day. The only issue we had was that the fridge was not... More 

Helpful?
Thank kelwez
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW via mobile

The only reason I didn't give this 2 stars is that the staff were wonderful, very friendly and helpful. However ... We were traveling as a family of 4 and booked a suite, then we upgraded to a better suite (Premier View Deluxe One Bedroom Suite with king bed in the bedroom and fold out queen sofa couch in the... More 

Helpful?
Thank K L
Toronto
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 days ago NEW

First, the positives - good location, large rooms, reasonable rates, excellent bedding and sleep quality. The not so good - undergoing renovation - so some cramped common spaces, very inefficient utilization of space in the deluxe corner room with too many closets and cupboards, work desk with no power outlet, floors not reno-ed showing their age. Good customer service. Overall,... More 

Helpful?
1 Thank SMP1212
New York City, New York
2 reviews
Reviewed 1 week ago

Thank you, Jessie, for always going above and beyond. Even with small gestures, he has made my stays here a pleasant experience with excellent customer service at the dining room for breakfast. I have stayed at the Westin Grand in Vancouver for upwards of 60+ nights in the past 8 months as a business traveler. The waitstaff for the morning... More 

Helpful?
Thank Alexander3747
Toronto, Canada
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 week ago

Ok so I'm a lifetime platinum member and have stayed here a few times and have always like it. There are a few issues to note. The biggest is the hotel is doing reno's (glad to see hotel investing back in the property) so beware. Rooms are also being renovated. I was put in a "newly renovated" room which honestly... More 

Helpful?
Thank CanuckRoadWarrior
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Stayed only for 1 night but wishing it was more. When we checked in we were offered an upgrade to the 29th floor in a newly renovated room. It was beautiful, the view was stunning . King size bed was so comfortable, bathroom crisp and clean, large sectional sofa, 2 tvs. I would definitely return for a longer stay. Staff... More 

Helpful?
Thank Carla B
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Carla B, Thank you for the glowing 5-star review! We appreciate the wonderful comments and am so pleased to hear that you enjoyed our newly renovated suite. We look forward to welcoming you back for a longer stay!! Stay Well, Pradeep Puri General Manager More 

Maui, Hawaii
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

My husband and I stayed for ten days in October 2016 while I had surgery. The room met our needs and then some. They even brought us in a small fridge. They met every one of our requests and more. I had to rush to Emergency in the middle of the night five days after my surgery and they assisted... More 

Helpful?
Thank 58Val
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello, It was a pleasure to have you as a guest 58Val, thank you for staying with us. I am pleased to hear that we met every one of your requests and needs during your stay. Our staff will be thrilled to read your wonderful comments. We wish you a speedy recovery and look forward to accommodating your future stays.... More 

Denver, Colorado
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

My room was very spacious and had a beautiful view of the harbor. The hotel is in the midst of a renovation, but the staff was very friendly and accommodating. My only complaint is about the in-room coffee service. Although the room is equipped only with a single-serve coffee maker, the coffee pod provided was for a much larger machine.... More 

Helpful?
Thank Cathy K
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Cathy K, Thank you for staying with us!! We are thrilled to hear that you had such an enjoyable experience that you would stay with us again. Thank you for letting us know, we will look into that right away and ensure that the proper coffee filters are provided for the proper coffee maker. We are happy to hear... More 

Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Spent four nights at the Westin. This was our first time in Vancouver and the staff were extremely helpful and friendly, giving us tips on what to see and where to eat. The hotel is extremely central and within walking distance of pretty much everything. The room was nice, clean and comfortable. The bed would have to have been the... More 

Helpful?
Thank pcobby
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello pcobby, Wow, thank you for giving us such an exquisite 5-star review! It was a pleasure to have you as a guest at the Grand. We are so happy to hear that you had such a pleasurable stay and that we got to accommodate your first visit to Vancouver!! We look forward to welcoming you back to the city!!... More 

Level Contributor
5 reviews
Reviewed 3 weeks ago via mobile

They are currently under going a remodel and have gone well out of their way to accommodate their guest. Looking forward to the end project. Other than the lobby the property remains in great shape , along with newly remodeled rooms.

Helpful?
Thank suitsken
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello suitsken, Thank you so much for providing us with a fantastic 5-star review!! We really appreciate your wonderful comments and am excited for you to see our sparkling new product!! We cannot wait to welcome you back!! Stay Well, Pradeep Puri General Manager More 

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Staying in Robson Street

Neighbourhood Profile
Robson Street
Robson Street is a shopper's paradise. Whether a window shopper or a serious trendsetter, a fashionista or a dabbler, the crowd of independent boutiques, quirky one-off shops, and well-known luxury brands on Robson Street have something to cater for every itch in your wallet. As a result, it draws a diverse crowd, and the people-watching along this famous walking thoroughfare is a primary attraction. In between the clothing shops both high-street and budget-friendly are a number of cafes to lay down your load, as well as numerous specialty stores ranging in their wares from music, to art, to city souvenirs. Known as "Vancouver's Runway," if a new trend is on the rise, you'd spot it here first.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more   less 

Additional Information about Westin Grand Vancouver

Address: 433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
Region: Canada > British Columbia > Vancouver > Robson Street
Price Range: $176 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Priceline, Agoda, Travelocity, HotelTravel.com, Starwood, Cancelon, Odigeo and Jetsetter so you can book your Westin Grand Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin
Hotel Style:
#19 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Westin Grand Vancouver staff and other travellers.
10 questions
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Questions? Get answers from Westin Grand Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are the brightest + largest in my experience. Any "renovated" room is the best.”
 of 5 bubbles Alexander3747, 26 Nov 2016 | Read review
“Try to get an upper level room for a better view of Vancouver, unless you like looking at other buildings”
 of 5 bubbles melissa_broadbent, 24 Oct 2016 | Read review
“Try and get a high floor with the little balcony.”
 of 5 bubbles dayebob, 17 Oct 2016 | Read review
“A higher floor would provide great views of downtown Vancouver.”
 of 5 bubbles allisonb551, 17 Oct 2016 | Read review
“We didn't see all the rooms. We had stayed on the 18th floor once and the view was spectacular; from the 10th floor we still had a view.”
 of 5 bubbles LizGo, 17 Oct 2016 | Read review
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