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Sutton Place Hotel Vancouver

3,226 reviews
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Traveller (715)
Room & Suite (303)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“robson street”(221 reviews)
“free wifi”(117 reviews)
“per day”(62 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
12 Mar.13 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,226)Write a Review
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Show reviews that mention
All reviewsrobson streetfree wifiper daybeautiful hotelbedroom suiteconcierge staffheart of downtownvalet parkingcentral locationfull kitchenlocation is excellentalaskan cruisestanley parkgranville islandblocksirensbellman
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1,041 - 1,045 of 3,083 reviews
Reviewed 14 August 2015

First of all this Hotel is awesome and nice to walk into. The staff is great, and the location is perfect for everything you want to do within walking distance. You can shop, sight see, and get a bit to eat anytime. We loved staying...More

1  Thank Michael M
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 15 August 2015

Dear guest, Thank you for your review and great to learn that you enjoyed the location. We are committed to service excellence and hope to have the opportunity to welcome you back. For your future visits, please visit our website for the room packages that...More

Reviewed 13 August 2015 via mobile

Always friendly staff around this hotel. My room was not ready for an hour and a half after I arrived but Zack from the front desk was very kind in offering to take care of my drinks in the lounge he called me to let...More

Thank sheri777
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 15 August 2015

Dear Guest, We are happy to hear that you enjoyed your stay at The Sutton Place Hotel and please accept our apologies for the wait due to high occupancy during your stay. I am glad that Zack was able to assist with your request and...More

Reviewed 13 August 2015

We stayed 4 days in a family suite. Very spacious, nicely decorated, comfortable beds. The hotel is very conveniently located. We had complimentary wifi and the network was quite stable. Breakfast is good, although a bit pricey. The hotel has wine shops next door, and...More

Thank fbonaglia
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 14 August 2015

Dear Guest, Thank you for your review. I am glad that you enjoyed our location and facilities. We have taken note of your feedback regarding the pool and welcome any special comments. We value your business and hope to welcome you back soon. Thank you.

Reviewed 13 August 2015 via mobile

Close to eateries and transport. Very comfortable and well appointed. Stayed 1 night with extra night included in Rocky Mountaineer Gold Class Package. Only quality establishments chosen for part of Gold Class a Package - says it all. Coach picks up right from front door...More

Thank Joyzabell
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 14 August 2015

Dear Guest, Thank you for sharing your experience with the Tripadivsor’s community. We value your business and are committed to provide a comfortable and quality accommodation for our guests. We thank you for choosing The Sutton Place Hotel and hope to welcome you back soon.

Reviewed 13 August 2015

The Sutton has much to offer both business and vacationers. There are two towers. One has beautifully appointed hotel rooms and suites while the other tower is all apartment suites with full kitchens. I have stayed on both sides and at this hotel many times....More

Thank acprod1
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 14 August 2015

Dear Guest, Thank you for your loyal patronage of The Sutton Place Hotel and for your recommendations for the tripadvisor’s community. Your feedback will greatly help our guests to choose their accommodation needs. We value your business and look forward to welcoming you back to...More

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1207208209210211617
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 193 - USD 535 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#21 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 193 - USD 535 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#21 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (715)
Room & Suite (303)
Dining (23)
Pool & Beach (8)
Business Centre & Event Rooms (6)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
Ask a question
Couple46
10 September 2017|
AnswerShow all 10 answers
Response from wooski | Reviewed this property |
We were in the Sutton Suite which comes with a fully furnished kitchen, so yes the room had a kettle.
1
Vote
happytravelller10
6 September 2017|
AnswerShow all 8 answers
Response from Susan S | Reviewed this property |
there were 4 of us and with all our luggage and cost of train, it was just a little more to get a private driver. They are outside the terminal and we had a large SUV. worth the $45
0
Votes
Jayme Lalaine H
25 April 2017|
AnswerShow all 8 answers
Response from Rahul M | Property representative |
Hello, Our valet parking cost is $39.50 per night with in and out privileges. You can keep you car parked with us till 4pm on the day of your departure. Regards, Rahul M. Front Office Manager
0
Votes
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Room Tips
"I always request a high floor with water views"
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"Book weekdays and ask for an upper floor"
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"the best rooms end in 04 and the upper floors(12-18) give onto a wonderful view, and noise is minimal (for a..."
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"Executive suite with separate living area is a great choice"
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