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Sutton Place Hotel Vancouver

3,222 reviews
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Traveller (715)
Room & Suite (303)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“robson street”(221 reviews)
“free wifi”(117 reviews)
“per day”(62 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
5 Mar.6 Mar.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,222)Write a Review
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Show reviews that mention
All reviewsrobson streetfree wifiper daybeautiful hotelbedroom suiteconcierge staffheart of downtownvalet parkingcentral locationfull kitchenlocation is excellentalaskan cruisestanley parkgranville islandblocksirensbellman
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1 - 5 of 3,079 reviews
Reviewed 2 days ago

Stayed here as part of our honeymoon and it is a lovely hotel. Amazing location and very comfortable rooms - if a little dated. The staff were all very professional and helpful. Would definitely stay again if we were returning to Vancouver!

Thank katyhh21
Hotel's Favourite
Reviewed 27 October 2017

We stayed at Sutton Place for 6 nights and had a very enjoyable stay. The staff were all very friendly. Our room was big and our bathroom complete with complimentary toiletries and very fluffy towels. Tea and coffee although would have preferred a kettle. We...More

1  Thank Couple46
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 30 October 2017

Dear Guest, Thank you for choosing the Sutton Place Hotel Vancouver. We are delighted to read of your stay experience with us and we really appreciate your recommendation to the TripAdvisor community. Thank you for your kind words about Walter in our Corporate Breakfast Lounge...More

Reviewed 3 days ago via mobile

The staff were over the top friendly! I was thrilled.. I follow a very specific diet and the restaurant made it for me every day, the concierge allowed me to use their computer to print something I desperately needed, and my key wasnt working in...More

Thank devong546
Reviewed 4 days ago via mobile

This hotel has been my pied a terre for several years and while I was initially very pleased and probably would have rated it at a 4.5 then, I now find myself disappointed over and over again. Perhaps its a case of familiarity breeding contempt...More

Thank Margaret S
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded yesterday

Dear Guest, Thank you for your candid feedback related to your recent stays with us. We apologize again for the shortcomings you experienced and thank you for bringing your concerns to our attention during your stays. We value your feedback and have followed up with...More

Reviewed 6 days ago

Hotel in fantastic location for exploring Vancouver! Walked to Canada place, Granville island, Stanley park, Yaletown etc. Disappointed at cost of wifi...really odd to be charging such high daily rates for what is provided in all other hotels/appts we visiting on this trip. Room very...More

Thank shar64dublin
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 4 days ago

Dear Guest, Thank you for sharing your staying experience at The Sutton Place Hotel Vancouver. We are pleased to learn that you enjoyed our warm hospitality and location. We are committed to do our share to protect the environment. We encourage our guests to consider...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 192 - USD 515 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#21 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 192 - USD 515 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#21 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (715)
Room & Suite (303)
Dining (23)
Pool & Beach (8)
Business Centre & Event Rooms (6)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
Ask a question
Couple46
10 September 2017|
AnswerShow all 10 answers
Response from wooski | Reviewed this property |
We were in the Sutton Suite which comes with a fully furnished kitchen, so yes the room had a kettle.
1
Vote
happytravelller10
6 September 2017|
AnswerShow all 8 answers
Response from Susan S | Reviewed this property |
there were 4 of us and with all our luggage and cost of train, it was just a little more to get a private driver. They are outside the terminal and we had a large SUV. worth the $45
0
Votes
Jayme Lalaine H
25 April 2017|
AnswerShow all 8 answers
Response from Rahul M | Property representative |
Hello, Our valet parking cost is $39.50 per night with in and out privileges. You can keep you car parked with us till 4pm on the day of your departure. Regards, Rahul M. Front Office Manager
0
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Room Tips
"I always request a high floor with water views"
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"Book weekdays and ask for an upper floor"
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"the best rooms end in 04 and the upper floors(12-18) give onto a wonderful view, and noise is minimal (for a..."
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"Executive suite with separate living area is a great choice"
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