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Suite 300-999, Canada Place, Vancouver, British Columbia V6C 3B5 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1863)
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Panoramas (38)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pan Pacific Vancouver
Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 88 hotels in Vancouver
Location
Cleanliness
Service
Value
Travellers' Choice
The Pan Pacific Vancouver Hotel is luxuriously appointed with a wide selection of modern hotel amenities, with its waterfront restaurants and lounge providing an award-winning selection of West Coast Cuisine over Vancouver's magnificent Harbour, Coastal Mountains and Stanley Park.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Patio
Babysitting
Valet parking
Paid public parking on-site
Paid wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
Languages Spoken
English, French, Russian, Spanish and 19 more
Hotel links
Special Offer:30% off a Great Escape!

Location

Full view
100Great for walkers
Grade: 100 out of 100
230Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
4875Reviews65Q+A100Room tips
Traveller rating
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  • 116
  • 75
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Popular mentions
Departure278795 wrote a review 12 Oct
1 contribution
It was a wonderful night with my two grandsons. Swimming at the pool, having breakfast and just relaxing.The hotel location was great. We were able to walk around the sea wall, watch Harbour Air take off and arrive and enjoy downtown Vancouver. Thank you
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Date of stay: October 2021
Value
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Sleep Quality
Room Tip: Ask for a harbour view.
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KhalingSteve wrote a review 10 Oct
Chur, Switzerland63 contributions26 helpful votes
We chose this hotel for its convenience and international reputation. We were arriving from Europe and were planning a few days of visits with relatives before a trip to Vancouver Island. We arrived in the evening after an extremely long day including a 10-hour flight. The hotel is very accessible from the airport via subway. But we were a bit underwhelmed right from the start with the very limited staffing and support the hotel had on offer. We had to phone down to reception, for example, to get instructions on how to turn the lamps on (keep turning, even if you are worried about breaking the knob). Now about 8pm, we knew we wanted something light to eat, and there is nothing close by in the neighbourhood, so we really had no choice but the hotel's Coal Harbour Bar, which, the receptionist explained, also served light meals. The bar was very understaffed. Although there were many free tables, it was clear that the waiters were working too hard and were under a great deal of stress serving guests. One waiter kept telling us to “wait! we are very busy!”, and fair enough we could see he was very busy. But from our perspective, 8pm Vancouver time was 5am for us, and we very tired. When we asked if we could just sit at the bar while waiting, we were pointed told, “no! there is no service at the bar!” (when all we wanted to do was sit down). It was an unfortunate experience. Due to public health restrictions, there is no maid service when we visited in October 2021. This means wet towels do not get changed, beds are not made, and items like note pads have been taken out of the room. One feedback to the management would be to develop a system where guests could check off the items they needed each morning – a new shampoo, two dry towels, a bar of soap etc. It is true that the hotel will promptly send up anything you need on request, but you need to figure out how to call down, and then wait while it is delivered in order to get served in this way. I would have hoped that a premium hotel like this one would have worked out a system more proactively to work-around the public health limitations caused by COVID. We were appreciative of the flexibility we received on check-out. When we asked for an extension to noon, they said "take you time, just let us know when you leave the room" and this was very helpful. We also received good advice from the concierge about where to purchase a particular item we were searching for in a nearby neighbourhood that had many Chinese apothecaries. However, they might have cautioned us about the situation along East Hastings Street along the route we walked. A heads up might have prepared us better, or we could have picked a different route. The social situation in that part of Vancouver is desperate. We did not feel personally insecure and we were not threatened in any way, but we did pass someone being attended to by the Vancouver Police who had possibly died, and many others who were openly using drugs.
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Date of stay: October 2021
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CasaRoscoe wrote a review 9 Oct
Ottawa, Canada145 contributions54 helpful votes
We spent one night at the Pan Pacific courtesy of the Rocky Mountaineer scenic railroad, which booked our end-of-tour stay there. The room was comfortable and well appointed, and the amenities such as towels and toiletries were top notch. Best of all is the hotel's location atop Canada Place, located waterside in the Port of Vancouver. It is close to a wide selection of restaurants, attractions, and the wonderful port walking path. We would stay here again.
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Date of stay: October 2021
Location
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L D wrote a review 9 Oct
1 contribution
My husband and I loved our stay on the harbour. Slept great and the beds were very comfortable! The spa is amazing! Fabulous view of the harbour. Friendly staff at reception and dining area. Thank you very much!
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Date of stay: October 2021Trip type: Travelled with family
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TBearden wrote a review 6 Oct
Lone Tree, Colorado556 contributions190 helpful votes
This is an architecturally-imposing hotel in a very scenic and central location. But it was built for the Vancouver Expo in 1986, and it's past its prime. They seemed to be understaffed and struggling to keep up. The room was large and had a nice city view, but the HVAC system was very noisy. There was a dated power center built into the desk, but it didn't work. I had to plug my phone into a wall and leave it on the floor. The bathroom had a rather unique two-way door to the separate toilet enclosure. We weren't informed that there was no maid service until we asked on the second day. Our two-night stay had been prepaid by Rocky Mountaineer, but they tried to charge me again for the second night, plus a restaurant order we had not placed. The staff was very pleasant, but the dining room (actually a bar--the main restaurant was closed) was overwhelmed. The bellmen were particularly helpful with our questions. The Pan Pacific may have once been a 5-star hotel, but it is no longer.
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Date of stay: September 2021
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PRICE RANGE
USD 212 - USD 469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pan pacific vancouver hotel vancouver, vancouver pan pacific
LOCATION
CanadaBritish ColumbiaVancouverCentral / Downtown
NUMBER OF ROOMS
503
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Frequently Asked Questions about Pan Pacific Vancouver
Which popular attractions are close to Pan Pacific Vancouver?
Nearby attractions include Marine Building (0.3 km), Vancouver Downtown (0.5 km), and FlyOver Canada (0.3 km).
What are some of the property amenities at Pan Pacific Vancouver?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pan Pacific Vancouver?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pan Pacific Vancouver?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pan Pacific Vancouver?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Pan Pacific Vancouver?
Conveniently located restaurants include Five Sails Restaurant, Miku, and Momo Sushi.
Are there opportunities to exercise at Pan Pacific Vancouver?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Pan Pacific Vancouver located near the city centre?
Yes, it is 0.8 km away from the centre of Vancouver.
Are any cleaning services offered at Pan Pacific Vancouver?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pan Pacific Vancouver?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pan Pacific Vancouver offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.