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Shangri-La Hotel, Vancouver

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Traveller (642)
Room & Suite (586)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(44 reviews)
“lower lobby”(27 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,798)
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All reviewschi spamarket by jean georgeslower lobbyalberni streetbathroom mirrorstreet levelconcierge teambeautiful hotelone bedroom suitenespresso machinehotel experiencesteam roombreakfast was includedvalet parkingturn down servicefitness centeran upgrade
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561 - 565 of 1,676 reviews
Reviewed 28 September 2015

This hotel is a cut above the rest. From the moment we arrived for a 3 night B&B break in Vancouver post an Alaskan Cruise we were met with a very professional and friendly service. The room and bed were excellent, breakfast was excellent and...More

Review collected in partnership with shangri-la.com
1  Thank 876Casey
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 7 October 2015

Dear 876 Casey, Thank you for sharing your experience with us. I am truly humbled by the kind words you have for our hotel and our staff. The French gentleman at Concierge desk is Stephane, I will surely share your gratitude with him. We look...More

Reviewed 27 September 2015 via mobile

My boyfriend and I chose to stay at the Shangri-La Vancouver on the eve of our cruise and for our anniversary. We were very impressed with their service and it's the best we've experienced. I notified them two weeks in advance that we would be...More

1  Thank Priscilla C
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 7 October 2015

Dear Pricilla C, Thank you for writing about your experience with us. I am glad that you and your boyfriend had a nice anniversary stay with us and that you were very impressed with our services and facilities. We certainly look forward welcoming you both...More

Reviewed 26 September 2015

The Shangri-La Vancouver was possibly the best hotel we have ever stayed in - we stayed in the executive balcony room with 2 balconies, which had plenty of space for our family and the bathroom was even better, with separate shower,toilet and bath area.The beds...More

1  Thank familytravellersgo
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 7 October 2015

Dear familytravellersgo, Thank you for taking time in writing this review. I am glad to learn that you and your family had a nice celebration with us and that our staff provided excellent and attentive service during your stay. We can not wait to see...More

Reviewed 26 September 2015 via mobile

Nothing more I can add to previous reviews really. It was wonderful, service was outstanding in all areas and staff were always on hand to help. The hotel and room were beautiful, so nice to come back to after a busy day and relax. Ideal...More

1  Thank Horsemad1
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 6 October 2015

Dear Horsemad1, Thank you for taking time in writing your comments. It was wonderful having you stay with us as well. We are elated that you had a wonderful stay with us and we look forward welcoming you back at the Shangri-La Hotel, Vancouver!

Reviewed 25 September 2015

The hotel is a perfectly standard and decent city center hoitel. Like most city center hotels you probably won't be wowed, but its perfectly nice and conviently located. The restraunt was decent and all staff were very polite. The main drawback in that we arrived...More

1  Thank FBrown1980
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 15 October 2015

Dear FBrown1980, Thank you very much for taking the time to share this feedback. I'm very happy that you found our central downtown location convenient, and the staff to be very welcoming and polite. Our sincere apologies for the delay you experienced upon check-in. We...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 268 - USD 809 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 268 - USD 809 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (642)
Room & Suite (586)
Dining (61)
Pool & Beach (20)
Amenities (36)
Business Centre & Event Rooms (2)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
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JSA-Seattle
23 March 2018|
Answer
Response from Sandra C | Reviewed this property |
I was on a business trip and elected to have a king bed so am not sure if they offer twin for two people. My experience tells me that a hotel with four or five star rating would normally have two queen or a king as their... More
0
Votes
Katie M
29 October 2017|
AnswerShow all 3 answers
Response from Mark D | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
YukonSloMo
6 October 2017|
AnswerShow all 2 answers
Response from greatholsAsia | Reviewed this property |
I can't answer that either I'm afraid. We are members of Golden Circle and although we don't necessarily get any discounts, very rarely actually, you can sometimes get an upgrade and very often a late check out. The whole... More
0
Votes
Room Tips
"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
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"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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"High Floor, Deluxe Rooms are spacious"
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