We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Shangri-La Hotel, Vancouver

Travellers' Choice award winner
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Shangri-La Hotel, Vancouver
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,528 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Shangri-La Hotel, Vancouver
See the most recent reviews
Showing 1,425: English reviews
Ancaster, Canada
Reviewed 17 December 2014

I stayed here for 2 nights on a business trip. The rooms were beautiful, the staff were friendly, and not at all pretentious - most high end hotels can make you feel out of place if you walk in and aren't dressed to the nines and acting like you're "somebody". They were helpful and the amenities were wonderful. The best:...

 Report
Helpful?
Thank TBRx
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear TBRx, Thank you for your kind and thoughtful feedback, I'm very happy to hear that you found yourself at home while staying at Shangri-La Hotel, Vancouver, we want you to feel as comfortable with us as you would staying with family. We also know that early morning departures are a challenge for many travellers, which is why we offer...

Reviewed 10 December 2014

Myself and boyfriend stayed in a suite with Balcony while meeting up with family in Vancouver and were blown away by the Shangri-La. I have never stayed in such a nice hotel and it was wonderful. The room itself has everything you could want with tasteful decor and plenty of space, the bathroom has floor to ceiling marble and the...

 Report
Helpful?
1Thank Jessica H
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Jessica H, I'm very happy to hear that you had such a memorable stay at Shangri-La, and took advantage of our spacious guest suites, some of the largest in Canada. It is our goal to make sure our guests are as comfortable travelling as they are when at home. And having a restful night's sleep is one of the...

Los Angeles, California, United States
Reviewed 6 December 2014

Everything about our stay at Shangri-La, Vancouver was deluxe. The room was spacious, beautifully appointed, well maintained. Chose to stay for 2 reasons: AMEX FHR amenities, and had a wonderful stay at their property in Tokyo. And though they will not bow from the waist in Vancouver, I guarantee you will not be disappointed in the service. Had daily breakfast...

 Report
Helpful?
Thank Richard G
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Richard G, Thank you for taking the time to share this detailed feedback. I'm happy to hear that you enjoyed our spacious guest rooms, daily deluxe breakfast at MARKET, and most importantly, I'm very proud to hear about the service provided during your stay. Our dedicated team strives to go above and beyond for our guests, and it sounds...

Victoria, Canada
Reviewed 5 December 2014

The customer service, the ambiance, the attention to detail are all first rate at the Shangri-la in downtown Vancouver but what inspires me to write this review is the fabulous sleep that I had. Being a woman of a certain age, I struggle with getting a good nights sleep. Well, that was not a problem with the bed at this...

 Report
Helpful?
Thank Suzanne G
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Suzanne G I'm thrilled to hear that you had a restful stay with us, and our team was ready to assist with all of your needs. We want to ensure that you feel as comfortable staying with us as you do sleeping in the comfort of your own home, which is why we offer various pillow options for our...

Saint John, Canada
Reviewed 5 December 2014

Outstanding accommodation, right downtown. The hotel has all amenities, fantastic friendly gracious staff and comfortable certainly above average rooms and amenities, especially the marble bathroom with TV. Environment control was spot on and the electronic drapes, sheers and the auto light dimming for nighttime all great unexpected features.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank GraemeCarmie
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear GraemeCarmie, Thank you for taking the time to share your feedback, and trust that I have shared your kind words with the entire team here at Shangri-La Hotel, Vancouver. I'm glad to hear that a business traveller like yourself appreciated the in-room media and entertainment amenities, including the flatscreen TVs in the bathrooms. As a TripAdvisor GreenLeader we continually...

Victoria, Canada
Reviewed 4 December 2014

The Shangri-la in Vancouver is exactly that - Shangri-la. From arrival to departure every member of the team there was professional and courteous, anticipating our every request. The hotel is beautifully decorated for the holidays and is spotlessly clean. Though often a personal preference, the bed was very comfortable. The upside to a quick visit like this one is wetting...

 Report
Helpful?
Thank Scott H
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Scott H, Thank you for this kind feedback, I am pleased to hear that in a short amount of time, our team managed to exceed your expectations, anticipate your needs, and make a memorable first impression. It is our guiding principle to treat every guest as a member of our family, extending hospitality from the heart, no matter the...

Santa Monica, California
Reviewed 28 November 2014

I reserved the room via Amex as it's listed as one of its premier hotels but the reason why I booked it was because it was less expensive than the hyatt regency which was my first choice. What I didn't know was what was awaiting us when we arrived. As soon as we parked we were welcomed with exceptional friendly...

 Report
Helpful?
1Thank axels93
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear axels93 Thank you very much for your honest and kind feedback, I will make sure to share it with the team. We only get one chance to make a great impression, and it is our goal to welcome every single visitor as we would a member of our family, so you feel at home while you're travelling. We are...

Vancouver, Canada
Reviewed 25 November 2014

Everything about the hotel was excellent with the exception of the food. Room, staff, services and location were close to perfect. However the food, The first nite arriving late we had a simple snack in the bar but the chips were burnt. Second in the Market, the quality was far below we would have expected from such a restaurant but...

Review collected in partnership with shangri-la.com
 Report
Helpful?
1Thank R H
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear R H I appreciate you taking the time to share your honest feedback from your recent stay. Thank you for your kind words about our guest rooms and the service you received from our team. I'm disheartened to hear that we fell short of your expectations when it came to the food service. We would welcome an opportunity to...

Reviewed 24 November 2014

I recently spent a week at this wonderful property. My flight had arrived later than anticipated, and from the moment I arrived I was greeted at the door of my taxi by my name. I was wondering in my mind if I had said my name then realised they were just the best in hospitality. Check in was a breeze...

 Report
Helpful?
1Thank MalaysianBarbie
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear MalaysianBarbie Thank you for taking the time to share such detailed and honest feedback. It sounds like you were able to experience a wealth of the amenities we have to offer at the hotel, from the Nespresso machine in your guest room, to the complimentary Wi-Fi, to the freshly made smoothies at Ginger Bar in our fifth floor wellness...

Scottsdale, Arizona
Reviewed 23 November 2014

I recently stayed at the Shangri-La Vancouver for the first time. The quality of the stay was the excellence that I would expect from Shangri-La. But my amazement with the property actually occurred after I left out: through no fault of the hotel I took a taxi after checking out to my Vancouver office. I idiotically left my suitcase in...

 Report
Helpful?
3Thank TJC85254
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear TJC85254 Thank you for sharing this very personal experience you had at Shangri-La Hotel, Vancouver. Our team at the hotel is familiar with the struggles that business travel can present, and can appreciate how frustrating a situation like this must have been. It is our goal to ease any stress you may experience during these instances, and help resolve...

857 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (420)
Viewed
Hotel & Grounds (68)
Viewed
View from Room (19)
Viewed
Room/Suite (105)
Viewed
Bathroom (54)
Viewed
Pool/Beach Area (11)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (153)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (371)
Viewed
Amenities (36)
Viewed
Deluxe One-Bedroom Suite (68)
Viewed
Deluxe Room (50)
Viewed
Executive Balcony King Room (58)
Viewed
Jacuzzi (2)
Viewed
One-Bedroom Suite (55)
Viewed
Pool (1)
Viewed
Dining (20)
Viewed
Superior Room (50)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Hotel & Grounds (11)
Viewed
Dining (11)
Viewed
Room/Suite (19)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (2)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Vancouver hotels
Downtown
Fairmont Pacific Rim
Fairmont Pacific Rim
#1 of 89 in Vancouver
2,725 reviews
Downtown
L'Hermitage Hotel
L'Hermitage Hotel
#2 of 89 in Vancouver
3,353 reviews
Downtown
Rosewood Hotel Georgia
Rosewood Hotel Georgia
#3 of 89 in Vancouver
1,536 reviews
Show Prices
Show Prices
Show Prices
Granville Street
Wedgewood Hotel & Spa
Wedgewood Hotel & Spa
#4 of 89 in Vancouver
1,392 reviews
Downtown
Four Seasons Hotel Vancouver
Downtown
Fairmont Waterfront
Fairmont Waterfront
#11 of 89 in Vancouver
3,026 reviews
Show Prices
Show Prices
Show Prices

Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $350 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Expedia, Hotels.com, Priceline, Ctrip TA, Cheap Tickets, Agoda, HotelsforEveryone, Travelocity and Jetsetter so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are amazing”
 of 5 bubbles 591darrent, 4 Jan 2017 | Read review
“I would imagine all the rooms are as beautiful as ours was.”
 of 5 bubbles lovetotravel28486888, 1 Jan 2017 | Read review
“In case you'd like some breakfast outside the hotel, visit the Urban Fare store just a few steps away.”
 of 5 bubbles 721kaleema, 22 Dec 2016 | Read review
“Bathtubs are just regular size :(”
 of 5 bubbles , 27 Nov 2016 | Read review
“Lots of windows!”
 of 5 bubbles 46janetg, 9 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay