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Shangri-La Hotel, Vancouver

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Traveller (656)
Room & Suite (594)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(44 reviews)
“lower lobby”(27 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
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Reviews (1,823)
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1,396
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1,396
201
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7
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All reviewschi spamarket by jean georgeslower lobbyalberni streetbathroom mirrorstreet levelconcierge teambeautiful hotelone bedroom suitenespresso machinehotel experiencesteam roombreakfast was includedvalet parkingturn down servicefitness centeran upgrade
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461 - 465 of 1,697 reviews
Reviewed 7 May 2016

If you want a good night's sleep - stay elsewhere. The Shangri-La Hotel is situated on a busy intersection - and the noise from outside more closely resembles the Indy 500. When phoning the front desk I'm told "this is a downtown hotel sir" ......More

4  Thank Craig M
Reviewed 6 May 2016 via mobile

Enjoyed our visit to this hotel. It is a great location and ideal for exploring this fantastic city. The room was very good but not enormous. The bathroom was immaculate. A few minor niggles- a lovely Nespresso machine in room but had to ask for...More

Thank MargaretP
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 13 May 2016

Dear MargaretP, We greatly appreciate the time and effort taken to share this detailed feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you feel comfortable in your home away from home. I'm pleased you...More

Reviewed 6 May 2016

So the entry to the hotel is a little bit confusing as the GPS shows your the address on the road in the front but the actual entry is from the back and goes in the basement and the Valet parking there. Valet people were...More

Thank U-Choudhry
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 13 May 2016

Dear U-Choudhry, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you feel comfortable in your home away from home. I'm pleased you...More

Reviewed 2 May 2016

Calm, elegant surroundings with all the amenities you could wish for, usual Shangri-La standard. Situated in busy Downtown but only a few blocks from the waterfront. A lovely treat for the last night after a lovely stay in Vancouver.More

Thank Hilary L
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 4 May 2016

Dear Hilary L, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you feel comfortable in your home away from home. I'm pleased...More

Reviewed 30 April 2016 via mobile

Stayed here for two nights in a deluxe King with a balcony. Lovely modern room, fantastic room service, great location close to Stanley Park and great restaurants. Very comfortable hotel, concierge were very helpful with local information. Would definitely stay again, thank you.More

Thank TimHutcho
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 3 May 2016

Dear TimHutcho, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you feel comfortable in your home away from home. I'm pleased you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 363 - USD 709 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 363 - USD 709 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (656)
Room & Suite (594)
Dining (61)
Pool & Beach (20)
Amenities (36)
Business Centre & Event Rooms (2)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
Ask a question
lindaluv
24 May 2018|
AnswerShow all 2 answers
Response from erin8ight | Reviewed this property |
I think we had a deluxe suite and it had a balcony. They are very responsive so if you call or email them they would be happy to help you pick a room.
1
Vote
JSA-Seattle
23 March 2018|
AnswerShow all 2 answers
Response from Brie66 | Reviewed this property |
So sorry for the late response, I’d suggest e-mailing the hotel with your requirements. They move heaven and earth to make your stay as suitable for you as possible. Have a great stay :)
0
Votes
Katie M
29 October 2017|
AnswerShow all 3 answers
Response from Mark D | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
Room Tips
"Even though our room was close to the elevator, we never heard a thing."
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"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
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"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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