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Shangri-La Hotel, Vancouver

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Traveller (642)
Room & Suite (586)
Storyboard
Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(44 reviews)
“lower lobby”(27 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,800)
There are newer reviews for Shangri-La Hotel, Vancouver
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1,678 results
Traveller rating
1,378
200
58
34
8
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1,378
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58
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8
Show reviews that mention
All reviewschi spamarket by jean georgeslower lobbyalberni streetbathroom mirrorstreet levelconcierge teambeautiful hotelone bedroom suitenespresso machinehotel experiencesteam roombreakfast was includedvalet parkingturn down servicefitness centeran upgrade
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11 - 15 of 1,678 reviews
Reviewed 3 weeks ago

The attention to detail and the impeccable staff made for a wonderful stay! Great location, decent sized rooms, beautiful bathroom and zen like feel to the entire hotel. This is our third stay at a Shangri-La Hotel (Tokyo and Las Vegas) and it now our...More

Review collected in partnership with this hotel
Thank Lisa P
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 3 weeks ago

Dear Lisa P, Thank you so much for taking the time to share your positive feedback about your experience at Shangri-La Hotel, Vancouver. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms, and restaurant offerings. It will be an...More

Reviewed 4 weeks ago via mobile

My partner and I rented a suite for our anniversary. Everyone was so friendly and helpful. We had a couple friends by for drinks and the hotel staff were very accommodating with extra glasses, ice... At check in we were asked if was a special...More

Thank erin8ight
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 4 weeks ago

Dear erin8ight, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel to ensure you feel comfortable. Thank you for choosing to stay with us to...More

Reviewed 4 weeks ago via mobile

The Shangri-La group is one of the best hotel groups from Hong Kong, and the Vancouver version, which takes up 15 floors of a large tower downtown, is every bit as good as the larger hotels elsewhere. The staff cannot do enough for you, particularly...More

Thank Ian C
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 4 weeks ago

Dear Ian C, Your kind words about our staff leave me with the most pride, as our team is really the true gem of our property. Please note I have passed along your gratitude to the restaurant and front desk teams in particular. I am...More

Reviewed 4 weeks ago via mobile

I’m very lucky to be able to accompany my husband on his business trips, so I get to see some great places, and stay in a variety of hotels, some good, some awful! The Shangri-La in Vancouver excelled in every way. We were there for...More

Thank Brigit S
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 4 weeks ago

Dear Brigit S, Thank you very much for sharing this very detailed feedback. I am sorry to hear that your husband suffered from food poisoning during your recent trip to Vancouver. However, I am glad to know that our staff took very good care of...More

Reviewed 4 weeks ago

Outstanding service from the moment we arrived, attentive without overbearing, deferential without being sycophantic. The rooms were very well appointed and comfortable, even cozy with welcome treats delivered. They took every moment they encountered is to impress by going steps further than others do and...More

Review collected in partnership with this hotel
Thank Katie M
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 4 weeks ago

Dear Katie M, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at Shangri-La Hotel, Vancouver. I am very pleased to hear you enjoyed the spacious guest rooms, with custom Stearns & Foster mattresses...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 274 - USD 803 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 274 - USD 803 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (642)
Room & Suite (586)
Dining (61)
Pool & Beach (20)
Amenities (36)
Business Centre & Event Rooms (2)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
Ask a question
JSA-Seattle
23 March 2018|
Answer
Response from Sandra C | Reviewed this property |
I was on a business trip and elected to have a king bed so am not sure if they offer twin for two people. My experience tells me that a hotel with four or five star rating would normally have two queen or a king as their... More
0
Votes
Katie M
29 October 2017|
AnswerShow all 3 answers
Response from Mark D | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
YukonSloMo
6 October 2017|
AnswerShow all 2 answers
Response from greatholsAsia | Reviewed this property |
I can't answer that either I'm afraid. We are members of Golden Circle and although we don't necessarily get any discounts, very rarely actually, you can sometimes get an upgrade and very often a late check out. The whole... More
0
Votes
Room Tips
"Even though our room was close to the elevator, we never heard a thing."
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"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
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"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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