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Sandman Hotel Penticton

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Sandman Hotel Penticton
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230 Reviews from our TripAdvisor Community

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Showing 216: English reviews
RedDeer
Reviewed 8 August 2016

it's a older Hotel, poor face life. Sure seamed like a small Queen sized bed?? I don't know, And the doors, ?? every hall way and area there s door's lots of them??. Way over priced for what it is. But I really didn't have a lot of choice's . I don't think there's any new Hotels in the area...

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Thank ThePolisher
Reviewed 8 August 2016 via mobile

We stayed at this hotel for 4 nights - what a mistake. Hotel was old and dated, rooms and bathrooms were super small. Where was the Kleenex in the rooms? Came in on a Monday around 630pm and front desk staff seemed preoccupied with each other versus guests arriving. Front desk staff training on interpersonal skills would be helpful. Dirty...

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Thank Jan L
Reviewed 6 August 2016 via mobile

I booked this hotel for a getaway for myself and my girlfriend in Penticton. We paid over $300 for two nights, which seemed high for the rooms that we got. It did not have a fridge in it and was quite small. Our online reservation was for a "Queen Room" with a queen sized bed. Upon entering the room, I...

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Thank explorer123explorer
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Dear James L, thank you for your recent review on your staff. We are always happy for the opportunity to see how we can improve. I am very sorry for the unpleasant stay you had at this location and can assure you that the concerns raised will be addressed with our staff in order to ensure that these problems are...

Canada
Reviewed 5 August 2016 via mobile

This is an older hotel. Definitely needs some TLC. With it being summer I'm sure the price is similar to other hotels in this area. My room needed some upgrades like starting with a new rug! Major stains everywhere. The beds are comfortable though. Everything else is very dated. Didn't try the pool but there are rooms that open right...

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Thank L L
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Good day L L, thank you for your review of our hotel. We always look forward to hearing about what we can improve on. I'm glad you enjoyed our beds and would like to invite you back to try some of our other amenities such as the Denny's and Bar One. In addition to these on site amenities, we are...

Victoria
Reviewed 5 August 2016

We booked a package through BC Ferries.....the on duty Manager Steve Howell had no record of our reservation and was totally inept at even attempting to contact BC Ferries after much time he contacted higher authority and we were given a room which we had to guarantee with our credit card (this reservation had been prepaid) he left it up...

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Thank CapitanVictoria
Reviewed 5 August 2016

I was at this hotel July 31, 2016. I fell asleep at 2am. My wallet was on the desk next to the TV at this time. When I woke up, my roomates' blue tooth speaker was missing and my wallet was gone. The front desk staff was useless in the morning when I was speaking with them, and did nothing...

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1Thank Fristian K
Vancouver, Canada
Reviewed 3 August 2016

Stayed for 3 nights... We are checking out today. Had a room with two beds because there are three of us. Awesome staff in the lobby and everyone is very happy and friendly! Only a block away from the beach which was great. Penticton is expensive in the summer but I guess it's to be expected at this time of...

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Thank skiking2016
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Good day skiking2016, thank you very much for your kind review. We always enjoy hearing that our staff were able to make your stay enjoyable. In addition to the Denny's and Bar one on site we are also ideally situated close to many amenities and attraction. We look forward to seeing how we can serve you even better next year....

Birmingham, United Kingdom
Reviewed 2 August 2016 via mobile

We stayed for a week over the long weekend. It was really busy and they struggled to cope. We left our towels in the bath as they were dirty and we were looking to have them changed then left early for an all day wine tour. We came back at around 4:30pm and housekeeping hadn't been and were no where...

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Thank zoenettiedanaerhiann
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Good day Zoenettiedanaerhiann, thank you for your review. We are always looking for ways to improve our service and we are working to address the concerns raised internally to ensure we they are not repeated. I would like to invite you back anytime to see how we can better serve you in the future. Kind regards, Sean

Coquitlam, Canada
Reviewed 2 August 2016

good location,close to lakes and attractions, Denny's onsite and lots of eating options close by hotel needs some TLC, coffee machine in lobby broken, water cooler in lobby broken, rooms are comfortable , indoor pool is great for kids.

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Thank Terry P
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Good day Terry P, thank you for your review. We are always looking for ways to improve our product. We have taken a look at the lobby issues and have addressed the problem. In addition to the pool we are also pleased to have a Denny's and Bar one on site as well as close proximity to many local attractions....

West Vancouver, Canada
Reviewed 1 August 2016

I am allergic to smoke!! So I got a non smoking room on the first floor. The hotel went non smoking five months ago and my room was supposed to be smoke free. It WASN'T!! My allergies went into full allergy mood. The cleaning lady sprayed my room twice a day which was helpful and on checking out my bill...

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1Thank MarjorieRoseHill
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Good day MarjorieRoseHill, thank you very much for your review. We are always looking for ways to improve our service and product and appreciate your feedback. Unfortunately even with a smoking fine in place we do still see some guests who try and get away with smoking in their rooms. We are terribly sorry for the inconvenience caused and will...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Okanagan Valley wine country, Sandman Hotel Penticton is extremely well situated for guests to take advantage of all local amenities. Featuring two large lakes, a new destination casino, 70 world-class wineries and dozens of golf courses, Sandman Hotel Penticton is a great choice for your next vacation. Also catering to business travelers, this hotel has all the modern amenities such as high-speed Internet, a business centre, and meeting facilities. Sandman Hotel Penticton makes your travels a breeze. ... more   less 

Additional Information about Sandman Hotel Penticton

Address: 939 Burnaby Ave, Penticton, British Columbia V2A 1G7, Canada
Region: Canada > British Columbia > Okanagan Valley > Penticton
Price Range: $97 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Penticton 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Penticton Sandman Hotel
Sandman Inn Penticton
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Questions & Answers

Questions? Get answers from Sandman Hotel Penticton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room looking away from the atrium or swimming pools.”
JetSetterJane, 20 Apr 2017 | Read review
“It is a u-shaped building with a pool in the middle, some of the rooms over look the pool area”
578lesliec, 9 Mar 2017 | Read review
“If you want quiet, stay away from the atrium.”
fabchucky, 7 Dec 2016 | Read review
“Somewhere else”
51JRP, 2 Nov 2016 | Read review
“you get less than what you pay for”
dabud69, 28 Sep 2016 | Read review
5 of 5