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Sandman Hotel Penticton

261 reviews
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Traveller (30)
Room & Suite (15)
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Overview
  • Excellent16%
  • Very good20%
  • Average33%
  • Poor16%
  • Terrible15%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
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Reviews (261)Write a Review
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11 - 15 of 244 reviews
Reviewed 10 September 2017

We arrived late at night the receptionist was very helpful. It was downhill from then on. We were next to the laundry and we were disturbed early because of the noisy staff and dryers. We could not open the blinds because we were overlooked by...More

2  Thank petersholidays
Response from Harley E, General Manager at Sandman Hotel PentictonResponded 26 September 2017

Hello petersholidays, Thank you for taking the time to comment on your recent stay. I apologize for the noise from the machines and staff during your stay. We try to make a effort to keep the laundry area presentable and limit any disruption to our...More

Reviewed 5 September 2017

It started when we arrived with a loyalty card for a lucky 13 free night to use as an anniversary gift from our parents. It was the day of my husband and I's 4th wedding anniversary. We booked a few weeks in advance but because...More

1  Thank tnteurotrip
Response from Harley E, General Manager at Sandman Hotel PentictonResponded 26 September 2017

Good Day tnteurotrip, Thank you for your recent review. I am truly disappointed you were provided a below standard stay. I would like to speak to you further regarding your stay. I can be reached directly by email: gm_penticton@sandman.ca or phone: 250-493-7151. Look forward to...More

Reviewed 29 August 2017

Great wifi, great laundry facilities, friendly staff. We stayed in the internal pool facing room and ifound the room quite dark & gloomy, even with every lihjt o. See if you can get a room with a window & i'm sure natural light will make...More

Thank joannextaylor
Response from Harley E, General Manager at Sandman Hotel PentictonResponded 26 September 2017

Hello Joannextaylor, Thank you for your recent review. I am pleased you enjoyed our full service amenities at our property. The inside atrium rooms are convenient, but some natural light is a nice add. Thank you again for your feedback and we look forward to...More

Reviewed 15 August 2017

I have traveled all over the world and this was the dirtiest hotel I have ever stayed at! At $230 dollars per night I expected the room to be clean! What I got was blood stains on pillows, wall and bathroom. Carpet had many stains...More

1  Thank fidget666
Response from Harley E, General Manager at Sandman Hotel PentictonResponded 26 September 2017

Dear Fidget666, Thank you for providing us with feedback regarding your stay with us. I am disappointed that you were provided a unsatisfactory room during your stay. I have addressed your concerns with the staff and management. Appreciate your feedback and do hope we can...More

Reviewed 12 August 2017 via mobile

My boyfriend and I had our reservation at another hotel cancel on us due to being double booked. We were unable to book anything online being last minute notice. The Front desk Manager at the Penticton Sandman Renee Bruneau was super helpful, great customer service...More

Thank Sara G
Response from Harley E, General Manager at Sandman Hotel PentictonResponded 26 September 2017

Hello Sara G, Thank you for your comments regarding your stay at the Sandman Hotel Penticton. I have passed the kudos along to the staff. Glad to hear you enjoyed your staff with us. Look forward to having you stay with us again in the...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Laundry Service
Room Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 82 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
USD 82 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (30)
Room & Suite (15)
Pool & Beach (4)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"don't stay here"
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"Top floor would be quieter."
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"if you're forced to sleep there, then upstairs"
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"Do not pick the rooms next to the laundry. The A/C unit was noisey"
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