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Coast Bastion Hotel

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1,241 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
Alberta, Canada
Reviewed 3 weeks ago via mobile

I was so glad I booked a harbour view room..it was huge and a corner room with large windows all around and a tiny balcony (which came in handy as there were fireworks one night and I got great shots from the balcony). The room was very clean with a huge TV and lounge chair to sit and watch the...

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Helpful?
Thank tracy448
Henry T, General Manager at Coast Bastion Hotel, responded to this review

Dear Tracy448, Thank you for your nice review. I know our Ambassadors will enjoy reading it. You are right about the harbor walk it is awesome!

Puyallup
Reviewed 3 weeks ago

I would certainly stay at the Coast Bastion Hotel again. The service at both the front desk and the lounge were fantastic and my room was clean and comfortable with a nice view. The restaurant was a little pricey but the hotel is centrally located so you can walk to many other place to eat . That being said, the...

Review collected in partnership with Coast Hotels
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Helpful?
Thank 772lindseyw
Henry T, General Manager at Coast Bastion Hotel, responded to this review

Thank you for your recommendation that you would stay with us again. We appreciate your review and that you took time to also eat in our Minnoz restaurant. Look forward in having you back.

Aurora, Canada
Reviewed 3 weeks ago via mobile

Nice hotel, friendly staff. My room was ready when I arrived for an early check in. I did call a day before to let them know I would be arriving early and although they stated they cannot guarantee the room would be ready I was very appreciative that it was. I brought my bags to my room myself as no...

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Helpful?
Thank Canadiansmiles2
Henry T, General Manager at Coast Bastion Hotel, responded to this review

Thank you for taking the time to write on TripAdvisor. We do take your comments seriously and appreciate the detail you provided. I am not sure why the bellman did not offer to take your bags to your room that should be automatic. I am very sorry that your stay was not what it should have been and I will...

Edmonton, Alberta
Reviewed 3 weeks ago via mobile

I've stayed here before and found it fine, but was less pleased thus time around and will stay at the Best Western across the road next time. The alarm clock went off at midnight my first night. Not okay, and this is something housekeeping staff should check as they prepare a room. Housekeeping began knocking on every door in my...

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Helpful?
Thank Travel11223344
Henry T, General Manager at Coast Bastion Hotel, responded to this review

I am sorry that your stay was not what it should have been for a Coast Hotel. We do take your comments seriously and will be discussing each point with our team to only make us better. Thank you for taking the time to right such a detailed survey.

Vancouver
Reviewed 4 weeks ago

I just spent two nights downtown Nanaimo at the Coast Bastion. I was in the city visiting my daughter who is attending VIU - Vancouver Island University. my room had a wonderful view of the marina/harbour as well as part of downtown Nanaimo. It was a very hospitable and comfortable stay. lots of natural light in the rooms, the beds...

Review collected in partnership with Coast Hotels
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Helpful?
Thank Jill L
Henry T, General Manager at Coast Bastion Hotel, responded to this review

Dear Jill, We appreciate you staying with us to visit your daughter. The room you had does have a great view, just all of our rooms have the view of the harbor. Thank you for also visiting our Minnoz restaurant! And most importantly we are close to the University. Thank you again for staying with us.

Nanaimo
Reviewed 4 weeks ago

Enjoyable stay! Loved the view of the harbor and location of the Hotel. Staff was helpful and smiling. Restaurants nearby. Felt safe - that's important! Ate down at the Harbor and also at Asteras Greek - very good!

Review collected in partnership with Coast Hotels
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Helpful?
Thank Shirley M
Henry T, General Manager at Coast Bastion Hotel, responded to this review

Thank you for staying with us at the Coast Bastion Hotel, you also ate at a great restaurant Asteras is very good.

Vancouver
Reviewed 4 weeks ago

Great location, clean and modern. BUT motion sensors in the rooms turn off the climate control units after a set period of time. We were wakened several times during the night when the unit shut off and heat built up in the room. Getting up and moving around turned on the unit again. Until this hotel eliminates these sensors, I...

Review collected in partnership with Coast Hotels
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Helpful?
Thank C3197CBerick
Henry T, General Manager at Coast Bastion Hotel, responded to this review

I am so sorry about the sensors in your room. Please email and I am sure I will be able to help you out. My email is h.traa@coasthotels.com

Vancouver
Reviewed 4 weeks ago

I have stayed many times (6-7 nights) last year and once this year. I will arrange my visits to their availability! Front staff is welcoming, very good food. Very well done by all....and nice clean/fresh rooms! stayed at a couple of hotels/motels....not even close to the coast! thank you, Wade W.

Review collected in partnership with Coast Hotels
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Helpful?
Thank samuelw997
Henry T, General Manager at Coast Bastion Hotel, responded to this review

Thank you for taking the time to rate us on TripAdvisor. We appreciate you staying with us as many times as you have and look forward in having you back.

Nepean
Reviewed 4 weeks ago

The only place to stay when in Nanaimo!! Great rooms, fantastic staff, close to everything and walking distance to stores, bars, pharmacy....basicaly all your needs. Underground parking is a bonus to if its raining .

Review collected in partnership with Coast Hotels
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Helpful?
Thank 6cuda6
Henry T, General Manager at Coast Bastion Hotel, responded to this review

Thank you for such a nice rating on TripAdvisor, we appreciate it very much having you stay with us!

Canada
Reviewed 4 weeks ago via mobile

We only stayed one night, but had a very nice stay. The room was large, with a nicer washroom that most hotels. The location - right on the harbour - is great. Dinner at the hotel restaurant was very good.

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Helpful?
Thank inezlucie
Henry T, General Manager at Coast Bastion Hotel, responded to this review

You are right about the location it's right on the harbor with spectacular views. Thank you for having dinner in Minnoz restaurant, we appreciate it very much thank you for staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Minnoz Steak & Seafood
Minnoz Steak & Seafood
Cuisines: Canadian, Steakhouse, Seafood
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy the convenience of location and beautiful ocean views from one of the best downtown Nanaimo hotels. Located near the BC Ferries Terminal on Nanaimo's inner harbour, the Coast Bastion Hotel is steps away from the seawall walk-way, Swy-a-lana Lagoon park, specialty shops, superior dining and quaint cafes. Take in a contemporary west coast designed dining experience at Minnoz Restaurant & Lounge. Featuring the freshest local seafood and meats, pasta dishes, gourmet breakfast and tapas. For those in need of relaxation & rejuvenation Pure Spa and Studio 31 are located in the hotel and look forward to pampering you. ... more   less 

Additional Information about Coast Bastion Hotel

Address: 11 Bastion St, Nanaimo, British Columbia V9R 6E4, Canada
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range: $155 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Coast Bastion Hotel 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Coast Bastion Hotel Nanaimo, Vancouver Island
Coast Bastion Nanaimo
Hotel Style:
#1 Family Hotel in Nanaimo
#1 Business Hotel in Nanaimo
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Questions & Answers

Here's what travellers have asked, with answers from Coast Bastion Hotel staff and other travellers.
8 questions
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7 months ago
Vancouver, Canada
Kent, United Kingdom
1 month ago
over a year ago

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Questions? Get answers from Coast Bastion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face harbour for great view.”
 of 5 bubbles SeannH, 23 Mar 2017 | Read review
“High up with a sea view really worked for us.”
 of 5 bubbles Teach066, 19 Mar 2017 | Read review
“if you are a light sleeper you might want to ask for a room facing away from the busy harbour/float plane runway...”
 of 5 bubbles AucklandKat, 18 Mar 2017 | Read review
“Get your parking ticket from the check-in desk and then move our car around the block to the public garage.”
 of 5 bubbles Ryan13579, 16 Mar 2017 | Read review
“any room on east side has water views”
 of 5 bubbles berghuis3, 13 Mar 2017 | Read review
5 of 5