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Best Western Dorchester Hotel

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Traveller (129)
Room & Suite (76)
Dining (37)
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Overview
  • Excellent27%
  • Very good39%
  • Average20%
  • Poor10%
  • Terrible4%
Travellers talk about
“older hotel”(11 reviews)
“harbour view”(19 reviews)
“downtown nanaimo”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Dorchester Hotel
Special Offer: BOOK DIRECT & SAVE
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Special Offer: BOOK DIRECT & SAVE
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (601)
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All reviewsolder hotelharbour viewdowntown nanaimoqueen bedwe've stayedgreat viewfront desk staffcentral locationone night stayvancouver islandworcesterbwtheatreferrywalkwaybcshampoo
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1 - 5 of 585 reviews
Reviewed 2 weeks ago via mobile

Here for 3 nights, A/C rooms clean/small and just over basic. Beds are comfortable.. but all seems touch 2 economical. My BIG Peeve, totally crap Shaw TV service due to owners deciding ANALOGUE signal just fine! Well it's not at this price! NHL Stanley Cup...More

Thank trevor2304
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 2 weeks ago

Dear Trevor2304, Thank you for staying with us and we appreciate your feedback. I'm very sorry about the TV signal is not to your satisfaction. We acknowledge some of rooms have very weak signal, and we've been working on upgrading it to HD and I...More

Hotel's Favourite
Reviewed 21 March 2018

Not directly on the water, but close enough to give some rooms a view. Best Western Dorchester Hotel is located in downtown Nanaimo, close to all the activities and a short walk away to get the boat to Newcastle Island. There is a dedicated free...More

1  Thank Marty B
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 23 March 2018

Dear Marty B, We appreciate for your detailed instruction of the surrounding area of the hotel, and I'm glad to learn that you were able to explore New Castle Island and some of the good restaurants around the hotel as well. I'm glad to hear...More

Reviewed 3 weeks ago

The hotel room was fine and very clean. Very poor parking, we ate breakfast one morning only, and would not recommend this to anyone. Even with 20% off the prices were high and food was poor. The vending machines out on the patio need to...More

Thank Penny L
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 3 weeks ago

Dear Penny L, Thank you for staying with us. I'm glad to hear that your room was good. We appreciate your feedback regarding the restaurant and vending machine. We'll ask the vendor to correct the vending price immediately, and we're currently working on our new...More

Reviewed 3 weeks ago

We stayed in a Harbour View room and it was perfect. The view was amazing, the room very clean and quiet, the free laundry was fantastic, and we couldn’t fault the friendliness of the staff. The hotel is close to lots of cafes, restaurants, and...More

Thank CathMW60
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 3 weeks ago

Dear CathMW60, Thank you for your business and your feedback is greatly appreciated. I'm glad to know that your stay was great and our staff served you well, and you've enjoyed our location as well. It's been pleasure accommodating you, and we'll look forward to...More

Reviewed 11 May 2018

After overhearing conversation with my colleage regarding my safety concerns about leaving my kayak on top of my car overnight in the parking lot, front counter staff offered to store my kayak in a meeting room during my 2-night stay. Very much appreciated his commitment...More

Review collected in partnership with Best Western
1  Thank murrayda
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 4 weeks ago

Dear Murrayda, Thank you for staying with us and your feedback is much appreciated. I'm glad that our team was able to accommodate your needs and will be happy to share your feedback with the rest of our team. We'll keep striving to serve our...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Multilingual Staff
Self-Serve Laundry
Things to do
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
USD 123 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Nanaimo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 123 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Nanaimo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (129)
Room & Suite (76)
Dining (37)
Business Centre & Event Rooms (7)
Questions & Answers
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vipaddler
30 September 2016|
AnswerShow all 5 answers
Response from benji832016 | Reviewed this property |
As far as I know, there's no jacuzzi facilities... They do have a fitness room though.
0
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Room Tips
"Don't get a first floor room"
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"Ask for an ocean view room."
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"Don't stay on the first floor"
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"Some rooms require taking a few stairs so if accessibility is an issue for you, you'll want a room near..."
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