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The Royal Anne Hotel

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415 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Washington
Reviewed 9 July 2015 via mobile

There are two things I need to highlight about this hotel that makes it so special. 1. It is ideally located. Located in the heart of Kelowna it is easy walking distance to restaurants, bars, shops, coffee and City Park. It is also an easy (but a little longer walk) to the casino and Waterfront Park. 2. The staff is...

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Helpful?
Thank MrMovie500
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Mr. Movie, THANK YOU for such a special review :) That your bottom line is 'Stay here, you won't be disappointed', is everything we aim for. So very appreciated......thank you :)) Warm regards, Christa Park Hotel Manager

Kamloops, Canada
Reviewed 6 July 2015

This hotel is perfectly situated in Downtown Kelowna. The girl who was looking after the front desk was quite pleasant and had a good knowledge of the area. Being the last booking I was unable to get a parking spot in the underground parkade but did manage to get street parking just around the corner. The room itself was super...

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Helpful?
Thank Mike O
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Mike, We thank you for staying with us during our most recent heat wave & apologize on behalf of the noisy AC unit. Our in-room AC units are for the most part quite quiet. Although they work hard on extremely hot days, they shouldn't be noisy & will be referred to our maintenance team for servicing if issues are...

Glenrothes, United Kingdom
Reviewed 4 July 2015 via mobile

We really enjoyed our 2 night stay. Rooms lovely, comfy beds. We were 2 Couples, and got the last available 2 rooms. Slight downside was that the rooms we had at the back of the Hotel were spoiled by the extreme loudness of the A/C units immediately outside our Balcony, which serviced the entire Hotel. Throughout the night the units...

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Helpful?
Thank John B
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear John, That you were bothered by the rooftop HVAC units that cool the entire building, is unfortunate and we're very happy to know it did not affect your overall experience & view of the property. 'Excellent Hotel....Almost Perfect' is like music to the ears of any Hotel Manager. Thank you for the great feedback! Warm regards, Christa Park Hotel...

Vancouver, BC
Reviewed 1 July 2015 via mobile

PROS: -Perfect location right downtown -complimentary continental (no hot items but a big selection of cereals, breads, and hard boiled eggs) -friendly staff -uncomplicated TV ( I know tech and I hate hotel TVs that make it hard to find the guide or are slow to change channels. Pet peeve.) -nice patio for rooms on second floor facing Bernard street...

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Helpful?
Thank GuinnessGuy
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Guinness Guy, Thank you for acknowledging the PROS of your stay. If I may however, I'd like to address the CONS you've pointed out. CONS: The in-room work area is bad: As you have pointed out, the brand new desk chairs we have, although stylish are somewhat shorter than they should be for the desk. Based on that finding,...

Vancouver
Reviewed 19 June 2015 via mobile

Rooms and public spaces are being renovated and are much more modern they they were 1 year ago. Furniture is new and fresh but lamps, lampshades and window coverings are still the same from prior to renovations; perhaps they are still to be updated? Staff is friendly and accommodating but check in took a really long time as the only...

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Helpful?
Thank blubouie
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Blubouie, Please accept our apologies for the delay with your check-in process. As is very common with small hotels, we only have 1 person on the Front Desk at any given time. For the most part, our service is very efficient & guests receive excellent service overall. Previous guest comments regarding our friendly service will attest to that. As...

Calgary, Canada
Reviewed 18 June 2015

unless you want to stay on the beach this is a perfect hotel as it is located in the heart of downtown. the rooms were very good and the staff was very helpful. the only issues would be that parking could be a problem and the lack of a pool for the hot summer days in Kelowna, but otherwise a...

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Helpful?
Thank Jim H
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Jim, As with you, I think we have the perfect location in the heart of downtown Kelowna. In regards to your observations about our parking, yes, it is somewhat limited, but we do have very convenient & affordable solutions for most parking issues. And although we don't have a swimming pool on-site, I often tell people we have the...

Kelowna, Canada
Reviewed 9 June 2015

I was on a course in Kelowna and needed to be downtown. My room was large, bright, clean and I had an awesome view of the waterfront, marina, sailboats and the boardwalk! It made studying so much easier and I felt very safe there. Delux continental breakfast was included. All of the staff were professional and engaging in conversation which...

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Helpful?
Thank janinec759
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Janine, We're so glad to know you felt comfortable & safe with us Janine. Thank you for sharing! Your feedback will go a long way with people unfamiliar with our property & the community. Especially for women that may be travelling alone for business or courses. Many thanks for taking a moment to share your observations. Warm regards, Christa...

Edmonton, Canada
Reviewed 9 June 2015

Stayed here for 6 days recently. This hotel is very nice to stay at. The staff are super friendly and helpful. The hotel is modern and clean and the breakfast while it does not have hot dishes really was one of the best we have experienced. The lady who looks after breakfast (Sherry?) was so nice and so very friendly....

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Thank Bernadette K
Victor, Montana
Reviewed 27 May 2015

This was our first visit to Kelowna and we did so with two other couples. We were interested in the area, the wineries and the restaurants. So we chose to stay near the center of things downtown. This proved to be a nice choice as we were within walking distance of two fine restaurants. The hotel was ideally situated for...

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Helpful?
Thank Don M
RoyalAnneHotel, General Manager at The Royal Anne Hotel, responded to this review

Dear Don, Thank you kindly for sharing your feedback with TripAdvisor. As you well know, people from all over the world refer to guest reviews for first hand information, so we very much appreciate guests that take the time to share their personal experience from a guest's perspective. With that said, we're very happy to know enjoyed our hotel amenities...

ripon
Reviewed 25 May 2015 via mobile

Would thoroughly recommend this hotel. It was first class everything from the initial welcome, first rate bedrooms, brilliant breakfast providing plenty of choice. Oh & & staff, all so friendly & welcoming. Thank you for a wonderful stay.

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Helpful?
Thank jayne w
RoyalAnneHotel, General Manager at The Royal Anne Hotel, responded to this review

Dear Jayne, Thank you so very much for your 'First CLASS' rating & your recommendation! It was a sincere pleasure having you as our guest Jayne. We hope you welcome you back to the hotel, many times in the years to come. Warm regards, Christa Park Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located in the heart of downtown Kelowna, just steps to City Hall, commerce, the beach, City Park, Lake City Casino, the Arts & Cultural District, Prospera Place, Kelowna Memorial Arena, Kelowna Museums, boutique shopping, theatre and divine dining. All rooms include complimentary WiFi, and a well rounded continental breakfast featuring fresh Okanagan fruit. Our gorgeous guest rooms feature 1 or 2 queen sized beds and each room comes equipped with a mini fridge,coffee maker and large 42" flatscreen TV. Roomy Executive Suites are also available & come furnished with a plush king sized bed & pull out sofa bed. All our rooms have accessible balconies that offer spectacular views of Kelowna & beautiful Lake Okanagan. Our charming hotel can also accommodate & cater your meeting, banquet or intimate reception up to 120 people. Additional property features include His & Hers saunas & a fitness room with cardio equipment and free weights. Shuttle service is available to Kelowna International Airport for a nominal fee. After a long day, unwind in our very own O'Flannigan's Irish Pub with live entertainment and great pub food. Before you leave, visit O'Flannigan's Liquor Store, featuring a wide selection of the Okanagan's finest wineries. Come and experience the warm hospitality of the Royal Anne Hotel! ... more   less 

Additional Information about The Royal Anne Hotel

Address: 348 Bernard Ave, Kelowna, British Columbia V1Y 6N5, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $114 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Royal Anne Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Royal Anne Hotel
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
Hotel Style:
#2 Best Value Hotel in Kelowna
#2 Family Hotel in Kelowna
#5 Romantic Hotel in Kelowna
#9 Business Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Anne Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Royal Anne Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bar on one side and main street the other... no good side”
 of 5 bubbles Meadow4444, 21 Feb 2017 | Read review
“Ask for an upper floor!”
 of 5 bubbles johnmselles, 20 Feb 2017 | Read review
“I like higher up rooms. Smoking on balcony allowed. Balcony very narrow”
 of 5 bubbles stutchdes52, 12 Feb 2017 | Read review
“Pick a different hotel”
 of 5 bubbles YuccaBC, 15 Dec 2016 | Read review
“Street side rooms probably have a better view of the hills and valley.”
 of 5 bubbles hell0itsme11, 2 Nov 2016 | Read review
5 of 5