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Kelowna Inn & Suites

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288 Reviews from our TripAdvisor Community

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Showing 275: English reviews
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Fort Saskatchewan, Alberta, Canada
Reviewed 6 days ago NEWvia mobile

Room recently renovated and a lil construction dust n a few other cleanliness issues upon arrival , but when reported they did try and accommodate us . The layout was great with a fridge, hot plate and toaster ( no microwave though) with table seating and separate bed room. Could use garbage cans and doggie bags to encourage dog owners...

Thank Lori B
KelownaInnSuites, Guest Relations Manager at Kelowna Inn & Suites, responded to this review

Dear Lori, Thank-you for sharing your great review. We are delighted you and your pet had a wonderful stay. Your room just recently received new windows and hard surface flooring (hence the spot of work dust - our apologies). We hope you were able to enjoy our new indoor pool facility as well. Thank-you for staying with us and we...

Dublin, Ireland
Reviewed 24 November 2016

We stayed here for one night while on a road trip around British Columbia. The hotel has everything you'd expect and more. Comfortable clean room, laundry facilities, quick and easy breakfast, gym/ swimming pool if wanted. The staff were extremely friendly and helpful. It's great to arrive to a warm welcome. In terms of location it's only about a 10-15min...

1Thank Dane_and_Jenny
About Hotel's Favourite Review
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Dane, Thank-you for staying with us and for your kind words. We’re delighted you chose to road-trip through Kelowna and trust you enjoyed the hospitality of our great city. Kind regards,

Reviewed 3 weeks ago

We have been here before, and it always continues to please us. Nice clean and quiet rooms. Spacious and nice furnishings since they did the modernization. Pool and hottub back and running since they did the upgrades. All in all a good stay for a reasonable price.

Thank Deborah P
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Deborah, Thank-you for your kind words. We are delighted that you enjoyed your stay with us once again. Our new indoor pool and hot tub have been very well received, as has our new breakfast room. Thank-you for your many stays with us and we look forward to welcoming you again soon. Kind regards,

Sandpoint, Idaho
Reviewed 4 March 2017

The hotel was difficult to enter and exit on a very busy road. The room key did not work property 3 different evenings after returning from our day's activities. The breakfast was decent but the breakfast room was under construction and not available for use. Guests were very loud throughout the night making sleep difficult. The bed was comfortable but...

3Thank Gnarlene
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Gnarlene, Thank-you for staying with us. It is unfortunate that you had difficulty locating our property. We are located in the heart of Kelowna with easy road access from 3 avenues. Being within walking distance to the waterfront and downtown shops is also real highlight for many of our guests. Our breakfast room is currently being renovated. During this...

Vancouver, British Columbia, Canada
Reviewed 27 February 2017 via mobile

My husband and I stayed here for a weekend while we were in town for a wedding and we could not have been more disappointed. (1) It's not a hotel, it's a motel. A cheap motel. (2) They advertise a shuttle from the airport, but there isn't one. (3) They refused a federal government discount. (4) They refused to book...

Thank Jennifer N
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Jennifer, We’re sorry to hear of your review however we feel compelled to provide context and clarity to your comments. The Kelowna Inn and Suites has a wide variety of guest room choices. Either internal or external corridor access is indicated for each room type on our web page. A 3rd party shuttle service is available for a fee...

Reviewed 21 February 2017 via mobile

We stayed overnight on a ski trip to Big White - no rooms were available on the hill for that day. Everything was as expected - clean, friendly and efficient. The only downside was street noise (these windows and doors aren't soundproof), but it died down after 10pm.

Thank Andre-RT715
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Andre, Thank-you for your comments and for staying with us. We are located right in the heart of the Kelowna, where the conveniences of many restaurants, entertainment venues and services are close at hand. We hope you enjoyed the fantastic snow this year and we look forward to seeing you again. Kind regards,

Ottawa, Canada
Reviewed 28 January 2017

Things were excellent right from the beginning! Check in was great, the staff was friendly and helpful. Our suite was fantastic, bright, clean. The hotel was completely full, but it was still quiet and peaceful in the rooms. Housekeeping was great. The front desk manager was excellent, provided us with easy to follow directions and pool passes for the local...

Thank Krystal D
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Krystal, Thank-you for taking a moment to share your comments. We are so glad that you had a wonderful stay and our entire team was so helpful. Thank-you for your recommendation and we look forward to seeing you again soon. Kind regards,

Abbotsford, Canada
Reviewed 24 January 2017

Spent Saturday night at Kelowna Inn & Suites this past weekend. Looks like the section we were in is either brand new construction or redone from top to bottom. The rooms we had were side by side and spotless. All new furniture, drapes floors and electronics, TV microwave, coffee pot, fridge. Clerk at the desk gave us a great rate...

1Thank Russ B
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Russ, Thank-you for your kind comments. Our premium selection of rooms are entirely new (2015), which includes our fitness facility as well. These new rooms have been quite popular and we’re glad you were delighted with your room. Thank-you also for your recommendation, which means a great deal to us. Kind regards,

Williams Lake
Reviewed 11 December 2016 via mobile

Stayed here for a couple night to visit family at the hospital. Pretty decent room, nice to have the fridge. Continental breakfast is ok, included in rate. Liked the fitness room, got a few good cardio options and some weights.

3Thank WLTrailrider
British Columbia, Canada
Reviewed 4 December 2016

Upgraded, beautiful spacious rooms with hardwood floors, and excellent staff! If you're looking for a lengthy stay or a one night stay in Kelowna, this is a great hotel to do it at. Awesome location! Great restaurants within walking distance. Short drive to Prospera Place.

1Thank Carla Julianna S
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Carla, We’re glad you enjoyed your stay in Kelowna. Kelowna is such an excellent city to explore and discover, and the Kelowna Inn & Suites is an excellent home base close to downtown. Thank-you for your review and we look forward to welcoming you again soon. Kind regards,

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  • Free Parking
  • Breakfast included
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
A reborn classic hotel in the heart of Kelowna. Discovered for its unparalleled location, responsive service, and freshly renovated facilities. Perfectly placed in the heart of Kelowna, close to beaches (15 minute walk), wineries, dining, entertainment venues, and the best experiences the Okanagan Valley offers. - 112 guest rooms and suites - Opened 20 new (2015) premium guest rooms - New (2015) fitness centre - New (2017) indoor pool and spa - Organic Options continental breakfast - Individually temperature controlled guest rooms - In-room coffee/tea and refrigerator - Complimentary parking - Complimentary wifi - Self serve laundry. ... more   less 

Additional Information about Kelowna Inn & Suites

Address: 1070 Harvey Ave, Kelowna, British Columbia V1Y 8S4, Canada (Formerly Alpine Lodge Motor Inn)
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $106 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kelowna Inn & Suites 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Kelowna Hotel Kelowna
Kelowna Inn And Suites
Kelowna Inn & Suites Okanagan Valley
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Questions & Answers

Here's what travellers have asked, with answers from Kelowna Inn & Suites staff and other travellers.
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Worcester, United Kingdom

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Questions? Get answers from Kelowna Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get the suite, loved the Jacuzzi!!!”
, 27 Jan 2017 | Read review
“This hotel is in the midst of getting upgraded. Ask front desk to be put in the already upgraded rooms.”
carlajuliannas, 4 Dec 2016 | Read review
“Ask for the loft if you have an additional travelling companion or older children.”
karenlW1493OA, 14 Nov 2016 | Read review
“best if you book in the back and not on the street side . lot of traffic, buses & trucks .”
RobertW500, 26 Oct 2016 | Read review
“Ask for the new wing”
LouiseT734, 19 Oct 2016 | Read review
5 of 5