We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Kelowna Hotel & Suites

Show Prices
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Best Western Plus Kelowna Hotel & Suites
View Map
{"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

933 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Plus Kelowna Hotel & Suites
See the most recent reviews
Showing 917: English reviews
Vancouver, Canada
Reviewed 25 April 2016 via mobile

Stayed during the Canada Day long weekend heading back from Banff. This was one of the only places available, and was reasonably priced. Breakfast was included, big basic room, and easy to get to. For families or travellers on a budget this is a good hotel chain to use. BCAA members get better rates and I think they have a...

 Report
Helpful?
Thank BC-Swede
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your kind review and comments. I do hope that you enjoyed your stay with us and your first Best Western Plus experience. The Best Western brand has 3 tiers of properties, the regular Best Western, the Plus and the Premier, and yes, we offer Best Western Rewards points that can also be transferred into Aeroplan...

Ashcroft, Canada
Reviewed 24 April 2016

When we visit Kelowna as tourists or when we need to be there for medical appointments or aiport connections - we love to stay here. The staff is excellent, the rooms (especially the tower rooms) make us feel pampered. And - the on site Bar offers great choices. Will continue to return.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Deborah T
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so pleased that you continue to enjoy your stay with us and appreciate your loyalty as a Best Western Plus Kelowna visitor!! Thanks again for sharing your comments! We'll look forward to welcoming you back in the near future. Warm regards, Rosemary Paterson, General Manager

Port Coquitlam, Canada
Reviewed 21 April 2016

This was my first time at this BW and it did not disappoint. It was right across the street from where I had to work. Very convenient. There is a Starbucks in the Safeway as well so morning coffee done. The breakfast here was very good. Fresh and hot and for hotel coffee, very good. My room was spacious, up...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Sean J
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I am thrilled that you enjoyed your stay with us quiet and comfortable, and found our breakfast and coffee to your satisfaction!! :) Thanks again for sharing your comments. We'll look forward to welcoming you back in the near future! Best regards, Rosemary Paterson, General Manager

gold coast
Reviewed 20 April 2016

We stayed at the Best Western for 3 nights in a two double bed deluxe room. Beds were super comfortable and the room and all the amenities you would need for a short stay. Bar fridge, jug, coffee maker, and large bathroom and storage room. The room was very spacious and clean. Free wifi is also available in this hotel....

 Report
Helpful?
Thank gctraveller_11
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am so pleased that you enjoyed your 3 day stay with us and found our amenities, services and staff all to your complete satisfaction! I'll be sure to share your compliments with my teams. Thanks again for your sharing your comments. We'll hope to have you stay with us again soon....

Reviewed 18 April 2016

Very central, clean, friendly staff....Awesome This hotel is great for pets as well. Love staying with the Best Western! Close to shopping and many restaurants. Very quiet, even in the middle of the city.

Review collected in partnership with Best Western
 Report
Helpful?
Thank W6952IOsusanl
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I am very pleased that you enjoyed your stay with us in our specifically designated pet friendly rooms. You're right, despite the hotel being located in the center of the city, it is very quiet within the corridors, guest rooms and even in the open grass courtyard! Thanks again for sharing your...

Calgary, Canada
Reviewed 17 April 2016

Everything at this hotel is at or near first class. Our only disappointments were old uncomfortable in-room chairs and the lack of chopped fruit at the breakfast. The high quality staff, comfortable bed, and quiet room make the rating of our stay: excellent.

Review collected in partnership with Best Western
 Report
Helpful?
Thank John C
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your review and please accept my apologies for my delay in responding. I am pleased that you enjoyed your stay with us but regret that our breakfast must have been out of the fruit salad as that is a daily item. Thanks again for sharing your comments. We'll hope to welcome you back again on a future...

Mission, Canada
Reviewed 15 April 2016

This squeaky clean hotel is close to great eateries and shopping. The rooms are absolutely lovely with really well thought out floor plans....very nice surprise when you open the door and step into your room. The linens are gorgeous, crisp and beds super comfy. The nice surprise was a delicious breakfast free of charge.....you don't see something like that very...

 Report
Helpful?
Thank mousey_11
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your fabulous review. I am so pleased that you enjoyed your stay with us and noticed all the "pluses" that we provide to increase the comfort for our guests...we take great pride in providing a lovely environment for our guests while they're away from home! Thanks again for sharing your comments and we'll hope to...

New Westminster
Reviewed 14 April 2016

We visited the cornerstone grill at the Best Western Kelowna on Saturday April 9th for lunch. We had the best service we had all weekend. The food was great and reasonably priced. I would definitely return.

 Report
Helpful?
Thank margaretd494
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so happy to know that you enjoyed a lovely lunch with exceptional service at the Cornerstone Grill. Our restaurant has been open for a few months and we are thrilled with the menu, our chef and the fine quality of food and service. Thanks again for sharing your comments. I...

Kelowna, Canada
Reviewed 14 April 2016

Nice large rooms, most with nice views. One of the best hotel breakfasts around with a buffet with a decent selection. The staff are always friendly and helpful. Beds are very comfortable, especially if you prefer a softer bed. About a 10 minute drive to downtown, and 15 minutes to the airport.

 Report
Helpful?
Thank Peter S
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so glad that you enjoyed your stay with us and found all our services and amenities to be above par! We strive to make our guests stays with us comfortable, memorable and feeling like "home away from home". Thanks again and we'll hope to welcome you back in the near...

Kamloops, Canada
Reviewed 13 April 2016

Made the trip very much less stressful! Great location,nice comfy beds & great breakfast!! Front desk staff were absolutely Phenomenal in dispensing service and accommodating arrival & checkout time! Duly impressed with these folks!! Well done!

Review collected in partnership with Best Western
 Report
Helpful?
Thank Harold B
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your lovely review. I am truly pleased to know that you enjoyed your stay with us under your stressful circumstances and found the service from our front desk team to be exceptional! I will be happy to share your comments with the team. :) Thanks again for your comments and we'll look forward to welcoming...

124 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (53)
Viewed
Room/Suite (25)
Viewed
Bathroom (4)
Viewed
View from Room (4)
Viewed
Hotel & Grounds (6)
Viewed
Dining (2)
Viewed
1:40
Videos (1)
Viewed
Other (11)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (16)
Viewed
Pool (12)
Viewed
Dining (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (15)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (1)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kelowna hotels
Hotel Eldorado
#2 of 34 in Kelowna
476 reviews
Comfort Suites Kelowna
#7 of 34 in Kelowna
590 reviews
Central City
Accent Inn Kelowna
Accent Inn Kelowna
#9 of 34 in Kelowna
345 reviews
Show Prices
Show Prices
Show Prices
Central City
Coast Capri Hotel Kelowna
Central City
The Royal Anne Hotel
The Royal Anne Hotel
#8 of 34 in Kelowna
415 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $143 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Best Western, Hotels.com, Priceline and Cheap Tickets so you can book your Best Western Plus Kelowna Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#2 Business Hotel in Kelowna
#2 Spa Hotel in Kelowna
#4 Family Hotel in Kelowna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
Ask a question
2 months ago
Chichester, United Kingdom
Glacier National Park, Montana

See all questions (8)

Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible chose a room on the 7th or 8th floor.”
 of 5 bubbles LindaT473, 1 Mar 2017 | Read review
“The hotel offers suites which have a small kitchen.”
 of 5 bubbles 668annac, 23 Feb 2017 | Read review
“Bottom floor rooms that open out on a court yard are really nice.”
 of 5 bubbles CheriM-W, 23 Feb 2017 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles IngridRenate, 1 Feb 2017 | Read review
“Stay in the tower”
 of 5 bubbles Albeeau, 17 Jan 2017 | Read review
5 of 5