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Best Western Plus Kelowna Hotel & Suites

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Best Western Plus Kelowna Hotel & Suites
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916 Reviews from our TripAdvisor Community

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Showing 900: English reviews
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Regina, Canada
Reviewed yesterday NEWvia mobile

Booked for a girls weekend and couldn't have asked for a more perfect place. Super friendly reception staff that gave great advice for any question, great hot breakfast, outdoor hot tubs, and robes and slippers in our room, indoor pool which becomes a outdoor pool in summer (retractable windows). The Wellness spa located off main lobby, for manis, pedis, facials...

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Helpful?
Thank Louie_travels
Vancouver
Reviewed 4 days ago NEWvia mobile

Great check in staff and always a hello if they're available when you walk by. An excellent place to stay. Large modern rooms with comfortable beds. Central ac in the tower rooms. A nice view from the tower rooms. Very good fitness centre and pool. A great breakfast to start the day with lots of hot items. Definitely recommend.

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Helpful?
Thank LLHH
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I'm really pleased that you enjoyed your stay with us and found our team, and all our facilities and services to be excellent. I appreciate the compliments and will be happy to share them with my team. Thanks again and we'll hope to welcome you back in the near future. Kind regards,...

Reviewed 5 days ago NEW

Really nice front desk staff. Good location, close to many activities etc. Disappointed the pool area is surrounded by windows that look into the restaurant area. I think if it was more private, more people would be enjoying it. Possibly enclosing the hot tub would help too. I don't understand how, in this age of technology, the Internet connection can...

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Helpful?
Thank loveshotels2013
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your review. I am sorry that you experienced poor internet as normally we have excellent fiber optic internet. However, we have discovered this week that there have been some issues through Shaw and they are working diligently to resolve this. Our sincere apologies on this unfortunate situation. Thank you again for sharing your comments and...

Reviewed 1 week ago via mobile

So accommodating and friendly staff. They have arranged for a bagged breakfast and shuttle to the airport at 4 am. Clean rooms and close to many restaurants. Great location. Accommodations include complimentary vehicle storage while we are away

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Helpful?
Thank Barb T
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am pleased that you enjoyed your stay with us and had a chance to utilize the park & fly package that we're offering this winter. It is extremely convenient, plus having the complimentary shuttle service (which must be booked in advance). Thanks again for sharing your thoughts and we hope that...

Reviewed 1 week ago via mobile

We had a fantastic main floor room with a patio door that opened to a green area where our fur baby could go outside , also the complimentry doggie treat bag with a BALL. Will happily stay again Spacious Clean Close to everything We appreciate they are pet friendly and hope that they stay that way so please all dog...

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Helpful?
Thank lisa w
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your wonderful review. I am so pleased that you and your fur family enjoyed your stay with us and found the pet amenities to be excellent. We do also have a grass area on the north side of the property specifically designated to pets and of course, we'll be happy to supply extra poop bags as...

Enderby, BC
Reviewed 1 week ago

We stayed for 1 night when in town on business. It was the first time we had stayed here. We asked for a king room and were upgraded to a king suite. The room was spacious and clean. We had a great night's rest and the bed was very comfortable. The breakfast area is open and bright, and the breakfast...

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Helpful?
Thank travelinluvers
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am really pleased that you enjoyed your first stay with us and that my team took great care of you. Hopefully next time you'll have a chance to experience some of our additional amenities and facilities within our building such as the 97 Street Pub, our Wellness Spa, indoor pool, outdoor...

Sicamous, Canada
Reviewed 1 week ago via mobile

Clean room for a good price. Fresh and updated with all the room amenities. Super comfortable king bed and pillows. The parking is a bit tight and the late night fellow could be a little more friendly. I will stay again!

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Helpful?
Thank ravensun53
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your great review. I am pleased that you enjoyed your stay with us and found all the amenities to your liking. I know and apologize that our parking is a little reduced with the mounds of snow taking up valuable parking stalls and reducing some access points...thankfully the snow is melting now! Thanks again for...

Creston, Canada
Reviewed 1 week ago via mobile

Stayed for 3 nights and will definitely return. Had a kitchen with queen bedroom. Very clean and well furnished. Bed was on the firmer side but great pillows (extra provided). Everything seemed new and comfortable. Hotel was quiet even though it was busy. Loved the breakfast room and selection. Very spacious with ample seating. Food and service was great. Staff...

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Helpful?
Thank Titannia99
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your excellent review. I am so pleased that you enjoyed your stay with us and found all our services and facilities to be well above par! I'll be very happy to share this with my team, reinforcing our efforts and decisions on managing our large and unique hotel! :) Many thanks again for sharing your comments...

Osoyoos, Canada
Reviewed 1 week ago

This was far our best experience at a BW hotel, from the time we entered the lobby, to the appearance of the floor level, the room itself, and to an excellent breakfast in a very nice dining area. Also helpful in enabling us to use their business area to check in with our airline and print boarding passes.

Review collected in partnership with Best Western
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Helpful?
Thank robertsJ1623XR
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so pleased to know that you enjoyed so many aspects of your stay with us at our "Plus" hotel and found the amenities and services to be excellent. I really appreciate hearing this feedback! Thanks again and we'll hope to welcome you back again on your next visit to Kelowna....

Victoria, Canada
Reviewed 2 weeks ago

This Beat Western is one of the best we tried the hypoallergenic room and it was great no smell, very clean and comfortable! Loved this stay. Breakfast is great and front desk arrival and check out was excellent!

Review collected in partnership with Best Western
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Helpful?
Thank Laurie B
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so pleased that you enjoy staying with us and greatly appreciate your loyalty in choosing our hotel. Yes, our hypoallergenic rooms with cork flooring are wonderful and really help those with allergies. Thanks again for sharing your comments. We'll hope to welcome you back again in the near future. Kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $139 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Best Western, Expedia, Cheap Tickets, Hotels.com, Travelocity and Priceline so you can book your Best Western Plus Kelowna Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#1 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
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1 month ago
Chichester, United Kingdom
Glacier National Park, Montana

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter”
 of 5 bubbles IngridRenate, 1 Feb 2017 | Read review
“Stay in the tower”
 of 5 bubbles Albeeau, 17 Jan 2017 | Read review
“Rooms at the rear and sides in their two storey building were quiet. There is no traffic. Can't comment on the tower rooms.”
 of 5 bubbles Laurandal, 15 Jan 2017 | Read review
“I had a room with two double beds, had a balcony etc could not fault it.”
 of 5 bubbles jgarside2016, 9 Jan 2017 | Read review
“Probably ask for a room not facing Harvey Ave.”
 of 5 bubbles PeachlandCalculator, 26 Dec 2016 | Read review
5 of 5