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Holiday Inn Express Kelowna

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#15 of 34 Hotels in Kelowna
Certificate of Excellence
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Holiday Inn Express Kelowna
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445 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Hillsboro, Oregon
Reviewed 2 weeks ago via mobile

Front desk personnel was very friendly, and helpful. I moved from a unsuitable hotel down the highway. Room was spotless, everything was in place. Could not have received a more rest-hull sleep. Definitely will return to this hotel when I return to Kelowna. Thanks Warren

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Helpful?
Thank Warren C
Brent L, General Manager at Holiday Inn Express Kelowna, responded to this review

Thanks Warren for sharing your experience at the Holiday Inn Express Kelowna. It is great to hear how we made your time in Kelowna a more pleasant experience. With 12 different room types to choose from we offer a variety of pricing options and sleeping configurations for single travelers or families. It looks like we had a room that was...

Reviewed 3 weeks ago

This is not quite the usual Holiday Inn Express I have come to know. The rooms are nice but not quite the bright, airy feel of other HI Express. Not a big deal but it feels a bit dark. The beds are very comfortable so you can get a good night sleep. Free buffet breakfast is a plus; not the...

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Helpful?
Thank K L
Brent L, General Manager at Holiday Inn Express Kelowna, responded to this review

For guests looking for a guestroom with a little more space and larger windows for additional light we encourage booking a Superior room in our Executive Tower. It is unfortunate that your check out time coincided with many other guests leaving at the same time. We do have an Express Checkout option which allows someone to leave without having to...

Reviewed 2 January 2017 via mobile

This Holiday Inn is perfectly located in Kelowna. Close to shopping, restaurants and easy access to other activities (Downtown City Park, wine tours, etc). The room we had was clean and large enough to a accommodate a family of five no problem...even pet friendly. The amenities were plenty. The kids loved the pool, hot tub and two water slides. The...

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Thank Landedinalberta L
Brent L, General Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for sharing your recent experience at the Holiday Inn Express Kelowna. Our hotel team look forward to welcoming you back soon.

Liberty Lake, Washington
Reviewed 27 December 2016

The team stayed here Dec 16 - 18th, 2016, the hotel was most accommodating. Saturday we played a game that was too early for the breakfast bar included with our room. The manager made arrangements to open early so the boys could eat before heading to the rink.

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Helpful?
Thank Thundercoach
Brent L, General Manager at Holiday Inn Express Kelowna, responded to this review

With our complimentary breakfast, pool, hot tub and waterslides our team is a popular choice for teams coming to Kelowna. I am glad that we were able to help out for breakfast and look forward to having you come back.

Edmonton, Canada
Reviewed 21 December 2016

The hotel is modern, the rooms are clean and well maintained, bed was comfortable. Check in and out was very efficient. Breakfast is included, with a good selection. I would recommend this hotel for business travelers or folks that are driving through or in town for the weekend. I would return!

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Helpful?
Thank Al M
IHGService, Guest Relations Manager at Holiday Inn Express Kelowna, responded to this review

Dear Al M, Thank you for taking the time to share your recent experience at our hotel. I absolutely appreciate the generous overall rating you have given for your stay including your kind regards toward the level of service our hotel staff members rendered during your stay. It was our pleasure to have hosted you and glad that we were...

Oakville, Canada
Reviewed 16 November 2016

Great location. Easy to walk to spots for dinner. Hotel staff very friendly. Room clean; bed soft but comfortable. Bathroom very clean. Breakfast area well stocked with good selection and very clean. Would certainly recommend staying here.

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Helpful?
Thank JarMarJHM
Management response:

Good Day JarMarHM Glad to hear that you enjoyed your stay and all the area has to offer. We look forward to welcoming you back the next time you visit Kelowna

Reviewed 15 November 2016

I am back at this hotel again and this time stayed for 15 nights. From checking in all the way through to staff that serviced my room, everyone is extremely friendly and makes one feel right at home. Small surprises to make you feel special is what puts this hotel miles above the rest. Ill be back

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1Thank Casper V
Management response:

Good Day Casper We are proud to hear that you had a good stay with us and we look forward to welcoming you back for your next visit

Philadelphia, Pennsylvania
Reviewed 15 November 2016 via mobile

Hi, I recently stayed at the Holiday Inn Express in Kelowna, BC, from November 10th to the 14th. The service was excellent! Every aspect was complete and done on time. The GM Brent Lavery was a professional and demonstrated his ability to accommodate my request. I have been a member since 2004 of IHG, and Brent made my stay very...

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Thank Robert H
Management response:

Good Day Robert We are so happy to hear that you enjoyed your stay here at the Holiday Inn Express Kelowna.

Chilliwack, Canada
Reviewed 15 November 2016

the hotel staff is very helpful and friendly. the breakfast was tasty and actually stocked gluten free bread:) but the beds are very soft. If you like a soft bed you are in luck but if not then you will sleep badly. the rooms are warm but you can turn on the air conditioning. very centrally located, easy walk to...

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Helpful?
Thank Shkos
IHGService, Guest Relations Manager at Holiday Inn Express Kelowna, responded to this review

Dear Shkos, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our customer and breakfast service great and...

Reviewed 14 November 2016

I have been taking volleyball teams to Kelowna for years. I always ask to be booked at this hotel. They have always given us a great team discount and the breakfast makes taking a team there very easy. This year when our bus wouldn't start in the morning, i was amazed when one of the maintenance staff (Rob?) went out...

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Helpful?
1Thank Brad K
Management response:

Good Day Brad I am happy to hear that you enjoy your stay with us here in Kelowna and that Rob our Maintenance Mgr was able to assist you with the bus. We look forward to welcoming you back here the next time your team visits Kelowa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Kelowna HotelOur downtown Kelowna hotel, conveniently located on Highway 97, is located in the heart of Kelowna but still close to championship golf courses, world-class wineries as well as great shopping.Business travelers will certainly appreciate the hotel's proximity to the Kelowna International Airport. Kelowna is home to many championship golf courses including Gallagher's Canyon, Predator Ridge and the Harvest Golf Club. Our hotel in Kelowna has an assortment of amenities for the business traveler, including free high-speed Internet access, a business centre and a meeting room that's ideal for up to 35 people.We provide guests who are looking for comfort and value with the smart choice for lodging. Vacationers to Kelowna will find that we offer excellent ski packages to Big White ski resort. The Okanagan Valley's wineries host spring and fall wine festivals that are always popular. Guests will be able to wash away their worries as they walk along Okanagan Lake or through one of the many orchards. Our hotel is the perfect leisure vacation choice.With 190 guest rooms, including executive king rooms and two Jacuzzi suites, there are plenty of options for our patrons to choose from when staying in our hotel. Kelowna is a great travel destination for anyone looking for natural beauty in a relaxing environment that is perfect for business or leisure. ... more   less 

Additional Information about Holiday Inn Express Kelowna

Address: 2429 Highway 97 N, Kelowna, British Columbia V1X 4J2, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $139 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Kelowna 2.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Holiday Inn Express Kelowna Hotel Kelowna
Holiday Inn Kelowna
Kelowna Holiday Inn
Holiday Inn Express Kelowna Okanagan Valley
Hotel Style:
#1 Business Hotel in Kelowna
#3 Romantic Hotel in Kelowna
#7 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Kelowna staff and other travellers.
1 question
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Vancouver, Canada
over a year ago

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Questions? Get answers from Holiday Inn Express Kelowna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you ask to be placed in "the tower" the rooms are a bit newer and some are larger with a pull out couch in addition to the 2 beds.”
 of 5 bubbles 850bradk, 13 Nov 2016 | Read review
“If you MUST stay here ask for a room in the tower.”
 of 5 bubbles MozzieBear, 5 Oct 2016 | Read review
“We had our room at the back it was nice and quiet.”
 of 5 bubbles cindilouwho66, 2 Oct 2016 | Read review
“Higher floors = best views of city, lake and mountains. West has best views but also faces the highway (noisy).”
 of 5 bubbles scrapy1967, 1 Oct 2016 | Read review
“Ask for a room at the back to avoid road noise. Park under the tower for easy access to the tower elevator.”
 of 5 bubbles 985allana, 30 Sep 2016 | Read review
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