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Comfort Suites Kelowna

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Comfort Suites Kelowna
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568 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Kelowna
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Showing 563: English reviews
Calgary, Canada
Reviewed 24 August 2014

Overall the hotel was decent, but I felt I needed to write this review as there are several gaps in service and offerings from the hotel and staff. As other reviewers stated, the pool was great, but the chlorine was awful. My daughters hair was stiff and brittle even after showering. Wifi was a joke. I went over my data...

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Helpful?
Thank CaperTravels
Edmonton
Reviewed 24 August 2014 via mobile

We stayed only two nights at this hotel, but were very happy, except that the front desk never answers the phone. We called them twice on our way to the hotel and a couple of times from our room and no luck. Only later we realized how understaffed they were. We noticed that two very hard working black employees, a...

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Thank Monichowa
Reviewed 23 August 2014

Staff has been friendly but service in itself needs work. Check in took 15 minutes as the receptionist was very slow. Pool is over chlorinated. I soaked my feet into the hot tub and within 5 minutes my eyes couldn't take it anymore. My kids all complained about how their eyes hurt from swimming. Rooms... Beds are extemely uncomfortable. Otherwise,...

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Thank Jglas
Vancouver, Canada
Reviewed 22 August 2014

My friends and I booked 2 rooms here for a work trip. I had called ahead to explain to the front desk agent that there would be three girls in each room and would there be a chance for a pull out? Also could we possible get rooms close together? "Sure no problem" was the response. When we checked in...

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3Thank lyonene80
Quebec City, Canada
Reviewed 21 August 2014

I spent five nights in Kelowna and this place was really nice, staff were awesome. Breakfast was included and lots of choices. Rooms were spacious, comfy and clean. I recommend this hotel big time. It's a bit far from downtown, but it's a good compromise.

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Thank Aeroarmy80
Reviewed 21 August 2014

My husband & I have stayed at this hotel every time we go to Kelowna. The hotel online rate is always the best for value. The rooms are spotless & clean & spacious! The bed & pillows are so comfy. Always a great sleep. I've stayed here in a family suite with my daughter & her family. Family suite is...

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Thank Betty K
Reviewed 18 August 2014

A weekend away at a pet-friendly hotel. There was a mix up with the booking and the hotel was full and rooms for pets were not available. However, instead of this being a problem the wonder NUEKKA our front desk help was incredibly friendly and helpful. We sorted out issues and booked into our lovely comfy room. A little doggy...

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Helpful?
Thank Lorraine R
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much sharing your experience with us. I am so pleased of your understanding and patience with sold out weekends in Kelowna. Yes, the city is extremely busy. Thank you so much for your positive comments regarding our front desk team and I am truly pleased too that your travelling family enjoyed the welcome pet treat bag. We...

Kamloops, British Columbia, Canada
Reviewed 18 August 2014

We found the Comfort Suites staff were very professional and extremely pleasant (especially a lady named Nurka). Our room was very clean and when we requested extra blankets, they were readily available to us. The pool area was also very clean with plenty of fresh towels.

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Helpful?
Thank Lois F
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for sharing your experience on Trip Advisor. I am pleased that you found our front desk agent and team to be helpful and that you enjoyed our clean pool and facility. I truly do appreciate your positive comments and truly hope that we are able to welcome you back in the future. Kind regards Carla Carlson...

Winnipeg, Canada
Reviewed 18 August 2014

After not being able to get a room in my usual hotel, I made a booking here. I must say, I think I have a new "usual" and definitely a new favourite. The decor is stunning and the rooms are large and comfortable. I didn't have a chance to have the breakfast as I had an early flight, but I...

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Helpful?
Thank Alan C
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for sharing your stay experience on Trip Advisor. Thank you too for your objective comments on pricing, yes, on sold out periods in the summer season, we always ensure that we are fair priced within the competitive market set. I truly do hope that we are able to welcome you back in the slower seasons:)- and...

San Diego, Ca
Reviewed 18 August 2014

This was a beautiful new hotel. Large, with a pool and very comfortable. Breakfast was okay, room was great. For the price, it was all we could have asked for. The staff were all friendly and ready to help. The bed was very comfortable and the room was nice and clean.

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Helpful?
Thank SanDiegobirdlady
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for sharing your experience on Trip Advisor. May I wish you all the best always General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of Kelowna's Newest Hotels! The Comfort Suites offers gold award winning guest services and spacious contemporary decor. All suite hotel with FREE hot breakfast, indoor waterslide and splash pool, FREE wireless internet, cardio and business centre. Collect reward points for more free stays! Top awards for Trip Advisor in Kelowna and top 15 in Canada for Trip Advisor. Great Place to Stay:Great Rooms & Great Staff. - Comfort Suites Your Central Location to Kelowna and Okanagan Valley. Ski, Golf, Wine Business - Enjoy your time at the Comfort Suites. ... more   less 

Additional Information about Comfort Suites Kelowna

Address: 2656 Highway 97 N, Kelowna, British Columbia V1X 4J4, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna
Price Range: $123 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Kelowna 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Hotel Style:
#1 Family Hotel in Kelowna
#2 Romantic Hotel in Kelowna
#3 Business Hotel in Kelowna
#4 Green Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Kelowna staff and other travellers.
5 questions
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Naples, Florida
8 months ago
Markham, Ontario, Canada
Britsh Columbia

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Questions? Get answers from Comfort Suites Kelowna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you'd like a quiet room, ask for one on the top floor at the far end opposite the highway. ”
 of 5 bubbles goin4luxury, 17 Jan 2017 | Read review
“Your bathroom needs work . The wall beside tin on the frame needs to be fixed looks terriable . ”
 of 5 bubbles I3198XEirenes, 9 Dec 2016 | Read review
“don't get a room near the laundry room”
 of 5 bubbles M650VXjillp, 14 Nov 2016 | Read review
“family suite has 2 seperate bedrooms and washrooms.”
 of 5 bubbles hstewart2016, 26 Oct 2016 | Read review
“ask for a room on the opposite side of the hotel from the highway (less noise)”
 of 5 bubbles allanbowers, 16 Oct 2016 | Read review
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