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Had a great stay at Four Points Sheraton. It was clean, quiet (had a room facing the back) the bathroom was bright and clean and the beds were comfortable. There are places to eat nearby including a Starbucks but the hotel is up on the...More
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 2 weeks ago
Thank you for taking the time to provide us with your feedback.
We appreciate all our guests feedback, as it helps us be better at who we are and what we do.
We are looking forward to the renovations Marriott will be bringing...More
I travel extensively for work and the hotel staff were absolutely amazing -helpful, pleasant, went above and beyond and were actually authentically friendly which is a pleasant surprise. Usually, when I travel, I’m treated as just another credit card swipe -especially in Vancouver. I was...More
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 30 August 2018
Thank you for your kind and wonderful review. We are glad you had such a great customer service experience during your stay. We take great pride in the customer service we offer and I am glad this showed and the care our employees...More
We booked this hotel as a stopover and it exceeded all our expectations. The staff were welcoming and helpful, The room was spacious, comfortable and well equipped. We got a really good night's sleep. Dinner at the restaurant met all our expectations and the breakfast...More
We stayed at this Sheraton one night during a Rocky Mountaineer train trip. It was dramatically different from the other hotels used during this journey (inferior to). The bathroom was clean and appeared to have been updated somewhat, but the sink and the toilet were...More
Thank Janet L
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 7 October 2018
Dear Janet L;
Thank you for taking the time to provide us with your feedback from your most recent overnight stay. We are sorry we did not meet your expectations. From your description it sounds you were in one of our accessible rooms with theblower...More
Nicely furnished but a long way out of town. Another extremely annoying thing with this hotel for its size is just one lift and it’s extremely slow. The room was adequate and clean. Bathroom was nicely set out. Luckily it was only a transit hotel...More