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Sheraton Red Deer Hotel

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Traveller (142)
Room & Suite (117)
Pool & Beach (16)
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Overview
  • Excellent40%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“the club lounge”(22 reviews)
“starbucks coffee”(11 reviews)
“country bar”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Red Deer Hotel
Special Offer: Canada Summer Escapes
Hotel deals
Offers from Sheraton Red Deer Hotel
Special Offer: Canada Summer Escapes
Hotel deals
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Reviews (594)
There are newer reviews for Sheraton Red Deer Hotel
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591 results
Traveller rating
228
214
89
34
26
Traveller type
Time of year
LanguageEnglish
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228
214
89
34
26
Show reviews that mention
All reviewsthe club loungestarbucks coffeecountry barr rattended a conferencehair salonbed was very comfortablegreat sleepfront desk staffmain floorgreat roomlots of parkingbusiness tripmini fridgespghorsconvention
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11 - 15 of 591 reviews
Reviewed 2 weeks ago

Hotel was great, the conference center needs an update. Cafeteria was limited in its options. The food at the conference was very good. Location is central in Red Deer, plentiful parking, would recommend hotel.

Review collected in partnership with this hotel
Thank chipmand
Response from Dee-Anna R, Manager at Sheraton Red Deer HotelResponded 1 week ago

Thank you for taking the time and leaving your feedback. We hope to welcome you again when your travel brings you to Red Deer.

Reviewed 2 weeks ago

Staff were friendly, efficient and accommodating upon check-in and check-out. Room was very comfortable and clean. I appreciated the complementary bottled water and the generous number of hangers in the closet. Meals for the conference had a good variety and flavour, but the hot food...More

Review collected in partnership with this hotel
Thank Marilyn D
Response from Dee-Anna R, Manager at Sheraton Red Deer HotelResponded 2 weeks ago

We appreciate you taking the time to leave your feedback on your most recent stay with the Sheraton Red Deer. All of the items you have mentioned with be passed along to the appropriate team members so they are aware of your feedback and can...More

Reviewed 2 weeks ago

We have stayed here a few times and really enjoy the friendly staff, good food and clean rooms. The banquet staff was very helpful for our convention. I would recommend this property to anyone staying in Red Deer.

Review collected in partnership with this hotel
Thank welliott2018
Response from Dee-Anna R, Manager at Sheraton Red Deer HotelResponded 1 week ago

Thank you for your wonderful feedback. I will ensure to share your comments with our entire team to continue to motivate them in the service they provide. We hope to welcome you back when you are next in Red Deer.

Reviewed 2 weeks ago via mobile

Due to an air conditioning issue in my first room, I was upgraded to a suite. It included separate living area and kitchenette. The service at this hotel is always good, and I appreciate the buffet breakfast in the club room. Great pool!

Thank shaqthom
Response from Dee-Anna R, Manager at Sheraton Red Deer HotelResponded 1 week ago

It is wonderful to hear you enjoyed your most recent stay. We hope to see you again when you are in Red Deer.

Reviewed 17 May 2018

Was giving access to the club on the ninth floor and was treated badly by a male staff worker that night. Told me I wasn’t aloud to be there before even checking to see if I was. I’m still upset over it. It was the...More

Review collected in partnership with this hotel
Thank jacobsdad2018
Response from Dee-Anna R, Manager at Sheraton Red Deer HotelResponded 5 weeks ago

We appreciate all of our guests feedback and for taking the time to share with us. The type of service and lack of hospitality you received within our club lounge is deeply concerning to us as this is not a regular occurrence for us here...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 89 - USD 158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Red Deer
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 89 - USD 158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Red Deer
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (142)
Room & Suite (117)
Pool & Beach (16)
Dining (6)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Raeleigh D
9 June 2017|
AnswerShow all 4 answers
Response from Q462EAbarrys | Reviewed this property |
I know they have an indoor pool but no outdoor pool. I agree it is quiet and well kept.
0
Votes
zokie
20 April 2017|
AnswerShow all 6 answers
Response from Funandsun77 | Reviewed this property |
yes
1
Vote
Charliegh R
15 March 2017|
AnswerShow all 7 answers
Response from Lisa F | Property representative |
If you are staying in a Club Level room, you will have access to the Club Lounge which does include breakfast, all day snacks, evening appetisers and beverages. Breakfast is not included in standard room types but there is... More
0
Votes
Room Tips
"Go to another hotel."
Read review
"The bath tub should be replaced. No good air quality and air conditioner is loud and noisy"
Read review
"Room 125 has access to a patio putting green and a BBQ"
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"Double check dirty spots and high travel areas. Fix broken entry way, replace carpet"
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