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Medicine Hat Lodge Resort, Casino & Spa

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Medicine Hat Lodge Resort, Casino & Spa
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535 Reviews from our TripAdvisor Community

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There are newer reviews for Medicine Hat Lodge Resort, Casino & Spa
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Showing 534: English reviews
Medicine hat
Level Contributor
199 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago

had a great time and the staff did everything to make our stay great wondewrful pool and water slide the rooms are spacious really clean and friendly staff very clean place has everything under one roof

Helpful?
Thank Coachfitz
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased to hear that you had a great stay. I will be certain to let the staff know their efforts were appreciated. We hope to see you all back with us again soon Kind Regards, Steve Batten More 

Calgary, Alberta, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2016

We have stayed at the Medicine Hat Lodge once or twice a year for at least 10 years. We have always enjoyed the meals in the restaurants and at catered events. There's a good variety available at the included breakfast. We set up at a convention annually and Steve, the manager, has been excellent to work with - whatever we... More 

Helpful?
1 Thank James O
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I was delighted to see you back with us again and hope to see you back with us for another ten years. We do have quite a few staff who have been with us for many years and are proud of that. I am sorry that I missed... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016 via mobile

We held our daughters birthday party at MHL, and they had a blast. The staff were quick and courteous, and the included breakfast was very nice. I recommend calling early if you want a main floor poolside room - it works fantastically for parties!

Helpful?
1 Thank jeremy k
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted to hear that everyone had a blast. The poolside rooms are certainly popular and early booking is recommended to avoid disappointment. We hope to see you back with us again in the near future. Kind Regards, Steve Batten More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2016 via mobile

It is a very nice Hotel, likely one of nicest in Medicine Hat however not very economical. The biggest draw for families is the water slides/pool HOWEVER massive renovations are going on and the pool was shutdown off & on for last few weeks I believe. If u want a great "pool" experience, I would recommend staying elsewhere for much... More 

Helpful?
1 Thank Brenda H
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. We are presently undergoing renovations to improve and enhance our guest’s experience with us. I am sorry that you were inconvenienced by this and would be happy to discuss the matter with you. To justify the money spent on the hotel room, our rates are reflective of all... More 

Mossleigh, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 October 2016

We have stayed at the Medicine Hat Lodge numerous times over the years for volleyball and hockey tournaments . The hotel is always busy with teams and families because the location is near the mall, theatre, restaurants,plus the hotel has a large water park and a casino. We stayed there 1 night October 14, 2016 as always there was a... More 

Helpful?
1 Thank Sherry M
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am sorry to hear of your experience on your last stay with us. If you have a moment can you please call or email me so I may know which room you stayed in. As a result of your feedback we have assigned a maintenance person to... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 October 2016 via mobile

Again Steve and the staff went above and beyond! The poolside rooms are the best. Beds are super comfy and everyone made sure we had everything we needed! Thank you thank you! Love all the McInnes's! See you in December!

Helpful?
Thank ColdAlbertan
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us It was great to see you all back with us again and to catch up on events. I am sorry that I missed you all at check out, but I will look forward to seeing you all back with us again in December. Kind Regards, Steve Batten More 

Toronto, Canada
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 11 October 2016 via mobile

I usually only stay at hotels that offer Aeroplan points (they don't) but this time I was more in the mood for place that had a restaurant attached so I could have a drink with dinner and not have to worry about driving. The Lodge is perfect for that. Redwood Steakhouse served a great meal and is connected to the... More 

Helpful?
1 Thank TorontoBloorTravel
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted to hear you enjoyed your evening in the Redwood Steakhouse. Our Breakfast is quiet extensive and popular with all. Sorry we could not help you out with Aeroplan points, but if you stay in Medicine Hat on business we do have our own reward system... More 

Bonnyville, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 October 2016 via mobile

You know when you have a few drinks in you and things look awesome, thats this place. It has its ups and downs! Bathroom- Ladies, the lights are very poor to do ur make up. They have added on a big long mirror to the bathroom door so you can you see whats going on in the back for your... More 

Helpful?
1 Thank Babycarp
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thanks for taking the time to review your stay with us. We are at present undergoing renovations and our rooms are being updated. I will follow up on the long delays at breakfast as this is not the normal for our Restaurants. You are correct the kids and families do enjoy our waterpark. We hope to see you back with... More 

Tobago
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 September 2016

Stayed one night,room was pretty old school but clean. Bit of fun in the casino, had bar food and a few beers all good. Room came with breakfast, all good and great coffee! Hotel has great water slide for the children.

Helpful?
1 Thank Paulpospisil
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am happy to hear you enjoyed your stay. We hope you had good fortune at the Casino. I hope to see you back with us again in the near future. Kind Regards, Steve Batten More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016 via mobile

Im a local who needed a "night away". I had mentioned this to the restaraunt supervisor, Tracy, a couple days before. She suggested I stay at the lodge seems in how it has everything a person could ask for. Seems in how I frequent the casino, I decided it was a good choice. Tracy got me in contact with Steve,... More 

Helpful?
1 Thank EDewalt
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am happy that you had a great night away. It is always nice to hear how our staff helped a guest enjoy their stay. We hope to see you back again for a well earned rest. Kind Regards, Steve Batten More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Medicine Hat Lodge Resort, Casino & Spa is southern Alberta's only four star resort and largest entertainment complex. We are proud to offer a variety of amenities including guest rooms and luxury suites, banquet & meeting facilities, a buffet restaurant, lounges, fine dining, giant indoor water slide park, exercise facility, one of Canada's top spas, a full service casino and so much more! We have something for everyone, all under one roof! ... more   less 

Additional Information about Medicine Hat Lodge Resort, Casino & Spa

Address: 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Region: Canada > Alberta > Medicine Hat
Price Range: $143 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Medicine Hat Lodge Resort, Casino & Spa 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Hotel
Medicine Hat Resort
Medicine Hat Lodge Resort, Casino & Spa Canada - Alberta
Hotel Style:
#4 Family Hotel in Medicine Hat
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Questions & Answers

Here's what travellers have asked, with answers from Medicine Hat Lodge Resort, Casino & Spa staff and other travellers.
4 questions
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over a year ago
Viking, Canada
over a year ago

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Questions? Get answers from Medicine Hat Lodge Resort, Casino & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“207 because its perfect size and lots of room”
 of 5 bubbles J2258JOjonathang, 28 Nov 2016 | Read review
“Suites are HUGE and are worth the upgrade cost.”
 of 5 bubbles N7944XBbradb, 17 Nov 2016 | Read review
“If you are okay with a little extra cost or have a large group get the suite. If not a regular room is okay. Poolside is great but loud!”
 of 5 bubbles jackwV1218UC, 14 Nov 2016 | Read review
“If you want quiet, don't choose a pool side room...”
 of 5 bubbles brianrL123NN, 10 Nov 2016 | Read review
“If you want a quieter room always ask for an outside room as the rooms facing the pool area are very noisy.”
 of 5 bubbles 551sherrym, 17 Oct 2016 | Read review
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