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Medicine Hat Lodge Resort, Casino & Spa

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Medicine Hat Lodge Resort, Casino & Spa
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563 Reviews from our TripAdvisor Community

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Showing 562: English reviews
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Medicine Hat, Canada
Reviewed yesterday NEW

Last week we booked my daughter's birthday party and were lucky enough to get a pool side room which worked perfectly! The girls all had a fantastic time and I had many parents comment to me about what a great place for a party! We will book there again and the staff were tremendous!

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Helpful?
Thank nanlamb
Whitewood, Canada
Reviewed 2 days ago NEW

First time to your fabulous brunch - absolutely wonderful. There were so many selections, the food was fantastic and the staff were so friendly. The crepe station with the warm toppings is fantastic, especially the bananas foster topping and the candied nuts. Nice touch with the mimosas. We will definitely be back again.

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Helpful?
Thank huntersgramma
Medicine Hat, Canada
Reviewed 2 days ago NEWvia mobile

Where do I start? Booked a room for one night for my son's birthday party and made it clear during booking on the phone. Check in took almost 40 minutes. During check in I was told that room was ready for us, but it certainly wasn't cleaned. Garbage bins were overflowing with garbage and bed sheets still looked like they...

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Thank vovapower
Medicine Hat, Canada
Reviewed 3 days ago NEW

Staycations can be fun, and it has been years since staying in one of the Deluxe suites in the Medicine Hat Lodge... The room was generally clean, but one area had been missed, plus the rooms are dated. The carpet was actually fraying at the entrance of the bathroom, the walls by the sofa were dinged up significantly and in...

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Helpful?
Thank Roving_Hatter
Gloucestershire
Reviewed 1 week ago

We love the Lava Lounge at the Casino. Great atmosphere, great foo, great beer. A really fun place to relax, watch sport or gamble (no gambling for me) Bar snacks are plentiful and tasty, bar staff are polite, hard working and fun.

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Thank Joanne W
Reviewed 2 weeks ago via mobile

Went for a work conference and i have to say 80% of people had their coats on due to cold weather the tea and coffee was always out and no glassware when i got up to get a tea or coffee. The water was filled only at breaks and only one jug for 6 people half of us were thirsty...

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Helpful?
Thank Shannell W
Reviewed 3 weeks ago via mobile

We just spent the weekend in a poolside room and loved it! We spent the whole weekend at the lodge swimming and watersliding. ( and eating) Front desk Staff and house keeping were absolutely amazing! Huge thank you to the kitchen staff. I ran out of milk for my baby so I went down to the restraunt at 11:30pm and...

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Helpful?
Thank Jodie F
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted to hear that you had such a great stay with us. I will be sure to pass on all your kind words to the staff involved. I hope to see you all back again soon for more family fun. Kind Regards, Steve Batten

Medicine Hat
Reviewed 3 weeks ago

Perfect Stay. The room was excellent, clean, his and her shower. The Manager talked with us and found it was our 22 anniversary and said he would make our stay excellent and it was. The ate supper at the Italian restaurant, and had a buffet breakfast that was very good. Glad we stayed at the Medicine Hat Lodge as usual...

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Helpful?
Thank Glen S
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. It is heart-warming to know that you have celebrated your wedding anniversary at the Hotel for the past 22 years. I am even more delighted to hear that we have never let you down. We hope to see you both back again next year to celebrate your 23rd....

Kelowna, Canada
Reviewed 3 weeks ago

We Had an Excellent Stay!!! Just wanted a night away. The room was nice and spacious. The bed was nice and comfortable. The breakfast that was included at a wide variety of options. The front desk staff where fast and efficient. The hotel has many great options for entertainment from the pool with 2 water slides and the casino spent...

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Helpful?
Thank biff78
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted to hear about your great stay, and that all the staff we fast and efficient. Sorry to hear that you didn’t have too much luck in the Casino. We hope to see you back with us again soon and perhaps you will have better luck....

Reviewed 4 weeks ago

We stayed here for 1 night and we were glad it was only 1 night. The beds are horrible. Lumpy, move around alot, and simply very uncomfortable. We barely slept and were anxious to get up in the morning and leave because laying in the bed was just that uncomfortable. The room was spacious but outdated and had a "dark"...

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Helpful?
Thank Katie P
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am sorry to hear you had such a bad sleep. I would like you to contact me so I may look at the room you stayed in. This will enable us to follow up with Housekeeping and Maintenance. I hope you choose to give us a second...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Medicine Hat Lodge Resort, Casino & Spa is southern Alberta's only four star resort and largest entertainment complex. We are proud to offer a variety of amenities including guest rooms and luxury suites, banquet & meeting facilities, a buffet restaurant, lounges, fine dining, giant indoor water slide park, exercise facility, one of Canada's top spas, a full service casino and so much more! We have something for everyone, all under one roof! ... more   less 

Additional Information about Medicine Hat Lodge Resort, Casino & Spa

Address: 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Region: Canada > Alberta > Medicine Hat
Price Range: $140 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Medicine Hat Lodge Resort, Casino & Spa 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Hotel
Medicine Hat Resort
Medicine Hat Lodge Resort, Casino & Spa Canada - Alberta
Hotel Style:
#4 Family Hotel in Medicine Hat
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Questions & Answers

Here's what travellers have asked, with answers from Medicine Hat Lodge Resort, Casino & Spa staff and other travellers.
4 questions
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over a year ago
Viking, Canada
over a year ago

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Questions? Get answers from Medicine Hat Lodge Resort, Casino & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reserve early”
 of 5 bubbles GlenS959, 29 Jan 2017 | Read review
“If you are going swimming, get a room on the main level walk out to the pool”
 of 5 bubbles , 22 Jan 2017 | Read review
“Get to breakfast early, it gets really busy”
 of 5 bubbles 843joer843, 13 Jan 2017 | Read review
“Go for poolside or in the tower”
 of 5 bubbles Dodge1981, 11 Jan 2017 | Read review
“Choose a patio pool room for quick access to pool.”
 of 5 bubbles joelleh177, 8 Jan 2017 | Read review
5 of 5