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Medicine Hat Lodge Resort, Casino & Spa

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Medicine Hat Lodge Resort, Casino & Spa
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552 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Regina, Canada
Reviewed 2 days ago NEW

Everything about this place is dated and although I'd say its clean its like old stained if that makes sense. Or grungy clean if that makes sense. Beds were ok, hot tub and slides were good. Food was expensive and not much variety. Wouldn't be my first choice but another family member had picked it.

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Helpful?
Thank Jessica S
Reviewed 6 days ago NEWvia mobile

I planned a romantic getaway weekend when my hubby got home from work at the Medicine Hat Lodge. Booked a jacuzzi sweet, got to the room and surprised my husband with a stunning room with chilled champagne and chocolate covered strawberries waiting in the fridge. Our room was stunning, extremely clean and definitely set the mood. Not to mention the...

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Helpful?
Thank Emma M
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted to hear you had such a great stay. We do get a lot of couples from Medicine Hat book a Romantic Getaway with us, for well-deserved rest and relaxation. Next time you may want to consider a visit to our Spa as well. We hope...

Edinburgh, United Kingdom
Reviewed 1 week ago

Nice rooms, good location with lots of parking next to the Mall. Stayed during the stampede. Pool and shoots are great, and always busy. It does get a bit busy at check in and if you book a room through Expedia the room you get may be a 'Special' Expedia room (small), but when we spoke to reception they moved...

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Helpful?
Thank Joe R
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted that reception were able to assist you with an upgrade to a suite. It seems that you had a great stay with us . We certainly hope to see you back with us sometime in the near future. Kind Regards, Steve Batten

Medicine Hat, Canada
Reviewed 1 week ago

Myself and my family stayed here on New Years Eve. What a great experience overall. Whether the fun and games for the children or the atmosphere for the adults it was superb. The cleanliness was top notch and the room was spacious. I would highly recommend to anyone passing through or even just a stay-cation.

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Helpful?
Thank Dodge1981
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. Our New Year’s Gala celebration is always a sellout event, enjoyed by all who attend. I hope you took advantage of the re-book special we offered our guest this year. We hope to see you all back with us again soon. Kind regards, Steve Batten

Reviewed 1 week ago via mobile

Service is excellent. Always clean. Poolside rooms are the kids favorite! They are also patient with the regular annoying kids stuff (playing in the hall or being loud) The breakfast is great. We have no complaints and will be back once a year for sure. (We are from town haha)

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Helpful?
Thank Ciarafeko
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. We are delighted to hear you all had so much fun. The poolside rooms really are ideal for families and the slides are guaranteed to help the kid let off some steam. We hope you visit us again soon! Kind Regards, Steve Batten

Canada
Reviewed 1 week ago

This hotel was located in an easy area to get to. Located less than a 5min walk away was the mall, Wendys, tims and other places. We stayed along with some of our family in the 1st-floor rooms with the pool patios. I recommend these rooms over the others. They have a door that connects you to the pool. They...

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Helpful?
Thank Joelle H
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted to hear you enjoyed your Christmas break with us. The walk out poolside rooms are definitely the most popular, especially for guests with kids. We hope to see you all back with us again soon to enjoy the water park. Kind Regards, Steve Batten

Medicine Hat, Canada
Reviewed 2 weeks ago via mobile

We stayed at the lodge for New Years. They hosted a family night in the lobby. The kids really had a blast with the movie, popcorn, dj dance party, and balloon drop! Checking in and out was quick and staff were all very friendly. The rooms were clean and updated. The hot breakfast in the morning was a very nice...

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Helpful?
Thank OY16
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. Our New Year event is very popular and is always a sell out. We tried a new check/in and check/out system this year and am delighted you found it quick and friendly. We hope to see you again soon and definitely for New Year's Eve next year! Kind...

Calgary, Canada
Reviewed 2 weeks ago

Stayed in the newest wing...not so new anymore...itchy from the bed, couldn't get the heat off, smelled like an old seniors home. The free breakfast was poor. Everything needs a major cleaning. A coat of paint isn't renovating. The beds are so worn. They took the TV's out of the bathrooms...I suspect they used them in other rooms. Everything seemed...

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Helpful?
Thank WandaB777
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am sorry to hear about the issues with your suite, I would like to know which room you stayed in so I might investigate further. We are however pleased to hear that you found our staff friendly and caring. I would like to hear from you when...

Saskatchewan
Reviewed 3 weeks ago

Our entire family met at the Medicine Hat Lodge for 4 days during Christmas (and we came from far away including Colorado). Pratik at the front desk was VERY helpful (as were all the other staff) in suggesting rooms that would work best for us. He is very patient, knowledgable and so friendly. We are very grateful. It was all...

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Helpful?
Thank MakeItGreat
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted to hear that you had such an awesome stay with us. I will be sure to let all staff know, especially Pratik that their efforts were appreciated. Our studio suite on the 4th floor is indeed a large spacious room in which to socialize in....

83paradise
Reviewed 3 weeks ago

Had a very good check-in with friendly service and a gift bag that contained chocolate chip cookies and candy canes. The rooms was very outdated and the bathroom was very tiny. The water slide was awesome but it would be nice if it was open even an extra hour. The hours were 9am-9pm which didn't leave as much time as...

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Helpful?
Thank 83paradise
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted to hear that you thought our service was excellent. We did experience trouble with one of our fire alarm zones which triggered a false alarm which was regrettable, but these safeguards are essential for our guest safety. We hope to see you back with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Medicine Hat Lodge Resort, Casino & Spa is southern Alberta's only four star resort and largest entertainment complex. We are proud to offer a variety of amenities including guest rooms and luxury suites, banquet & meeting facilities, a buffet restaurant, lounges, fine dining, giant indoor water slide park, exercise facility, one of Canada's top spas, a full service casino and so much more! We have something for everyone, all under one roof! ... more   less 

Additional Information about Medicine Hat Lodge Resort, Casino & Spa

Address: 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Region: Canada > Alberta > Medicine Hat
Price Range: $138 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Medicine Hat Lodge Resort, Casino & Spa 3.5*
Number of rooms: 223
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity and Booking.com so you can book your Medicine Hat Lodge Resort, Casino & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Hotel
Medicine Hat Resort
Medicine Hat Lodge Resort, Casino & Spa Canada - Alberta
Hotel Style:
#4 Family Hotel in Medicine Hat
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Questions & Answers

Here's what travellers have asked, with answers from Medicine Hat Lodge Resort, Casino & Spa staff and other travellers.
4 questions
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over a year ago
Viking, Canada
over a year ago

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Questions? Get answers from Medicine Hat Lodge Resort, Casino & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get to breakfast early, it gets really busy”
 of 5 bubbles 843joer843, 13 Jan 2017 | Read review
“Go for poolside or in the tower”
 of 5 bubbles Dodge1981, 11 Jan 2017 | Read review
“Choose a patio pool room for quick access to pool.”
 of 5 bubbles joelleh177, 8 Jan 2017 | Read review
“There is a section of the hotel that is a newer addition, which is probably better.”
 of 5 bubbles 83paradise, 27 Dec 2016 | Read review
“I'm not sure there is a good room but if you are there with children there appeared to be some that looked out over the pool.”
 of 5 bubbles MargotB30, 6 Dec 2016 | Read review
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