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All reviewsadequate breakfastyogurtstreet parkingfront desk staffquick checksausagefree breakfast iswithin walking distancejacuzzi suitedefinitely stay here againbusiness tripstayed here for one nightbed was comfortablefamily suitean upgradesouthern albertawater slide
We had a great stay! Staff were incredibly helpful. Room was clean and comfortable. Carpets in halls should be replaced. Location is great! Pool and hot tub a definite plus! We didn’t have the breakfast, but it was served from 7-10 each day. Keurig in...More
Pleasantly surprised as we booked in. We were up-graded to a spacious suite with an in-suite jacuzzi tub and fireplace. Very pleasant helpful staff. Decent breakfast selection. The hotel was very busy but the young lady looking after the breakfast was on top of things....More
Response from Sales M, Front Office Manager at Holiday Inn Express LethbridgeResponded 15 August 2017
Thank you for taking the time to complete an online review of your experience at our hotel! We are happy that you enjoyed your complimentary upgrade to one of our Jacuzzi Suites, and that the staff treated you well throughout your stay. We...More
Hockey tournament weekend
So there were at least 15 families from our team that all booked rooms at this hotel. First off the water slide was broken and out of order (made for a bunch of unhappy kids) we booked here based on the fact...More
Response from Sales M, Front Office Manager at Holiday Inn Express LethbridgeResponded 4 weeks ago
Thank you for your review of our hotel. I am sorry to hear that you were less than satisfied with your stay here this past weekend. We are very apologetic for the waterslide issues, they were unforeseen and have been fixed now.
I just completed my 3rd stay in the hotel - this time for a week. I've found the hotel consistently clean & comfortable. The location can't be beat when I'm there for business.
This stay was extended at the last minute. Kylie on the front...More
Response from Sales M, Front Office Manager at Holiday Inn Express LethbridgeResponded 16 January 2018
Thank you very much for your review of our hotel! We appreciate all your comments & are pleased to know that we are your go to hotel in Lethbridge. Our staff always try and give the best customer service they can so it...More
Beauty Rest mattress was excellent. Air conditioning unit in the bedroom was incredibly loud and woke me several times from sleep. Fitness room was very tiny with no floor space, Room 211 had the worst wi-fi signal I've ever used in any hotel. Bed sheets...More
Response from Christopher A, Director of Sales at Holiday Inn Express LethbridgeResponded 30 December 2017
I'm happy to see that you enjoyed our Beauty Rest Mattress, as they are incredibly comfortable to sleep on! I'm sorry that the air unit was noisy in that room, I will make sure maintenance checks that out as soon as possible and...More